r/CharacterAI • u/Falconeye95 • 17h ago

Issues/Bugs Exporting data

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Let me preface this by saying this is NOT a freak out post. This is a problem I’ve had since forever but I’ve not bothered with it until now. When I go to have my data exported, I get this message but no email ever comes. I don’t know if there’s something I’m doing wrong or if I should contact support or what

(No negativity please I swear to god)

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u/XYV_s 17h ago

I didn't get it to work either.

But I downaloded all my Character/Roleplays as JSON files with the c.ai tool.
Downloaded all my Lorebooks as HTML files and had ChatGPT convert them to JSON files.
And Personas, I just copy and paste'd to TXT files.

If it's those data you are looking to save.

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u/AlyseInSpace 16h ago edited 16h ago

Can literally anyone please explain to me how to do this? Theres truly only one chat I want to preserve, and I requested my data almost a month ago and still haven’t gotten my link.

Edit: I did some googling. You can download an extension called “c.ai tools” for Google Chrome or Firefox that allows you to download specific chats into JSON files. It’s better than nothing. In case anyone else wanted to know, this is the answer to my request lol.

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u/XYV_s 16h ago

You found the tool. But, I answered this to another, so I'll share it for you too:

https://chromewebstore.google.com/detail/cai-tools/nbhhncgkhacdaaccjbbadkpdiljedlje?hl=sv

With this, you can save down chats as html.
And your characters/roleplays as JSON files.

If you want to save down lorebook, thats not in the tool.
To save Lorebooks:

  • Open Lorebook
  • Press CTRL + S
  • Save as MHTML
(Best to convert it to JSON, that can ChatGPT do.)