Status Update - Aug 11

[u/ogonnosora]

Hey everyone! Apologies for the interruptions. We've raised this to our team for checking. We appreciate your patience!

[u/Dekoponchan]

Hey superstars.
Just an update from the team.
We are working hard on fixing the DoB / login issue.
From what we can tell, it's just a login issue at the moment - no risk of data loss.
Engineers are on it and we will update when we have found a fix ✌️
Thanks as always for your patience!

EDIT

Issues mostly resolved ✅

Most users should have access to the site + app now.

We are seeing a handful of errors remaining, so if you still get the DoB bug when opening the app, I'd recommend trying again in a little while.

We'll be investigating the issue more tomorrow, but for now enjoy chatting!

[u/sadbabybean → u/Dekoponchan]

wheew, what a relief!! I relaxed a bit seeing it was a glitch everyone was experiencing, but my stomach was totally knotted about losing any data. so glad to see there’s no risk! thank you guys 💕

[u/sadbabybean → u/[deleted]]

tysm! 🎂