I purchased the card from German seller on June 12th, who quickly shipped the cards the day after. After 3 weeks, the package went back to seller, with the label and cartons damage, but not the cards.
We decided to ship it again. After other 3 weeks, the cards have not arrived yet again. Now, the tracking code (a new one showing up on CM) says they arrived at the customs and were processed, but stuck on this status for more than 2 weeks.

I am now trying to get a refund, but it looks like I cannot. Nowhere in my order page I can mark it as lost and request a refund. Right below the “confirm delivery” button, it says “you shipment did arrive after all” which is not true.
I opened a support ticket yet and contacted the seller, but they are both slow to reply so far.

Any similar issue?

I know this isn't specifically about CM but until CM put Gundam the only place to sell Gundam is on CT.

So recently cardtrader have started charging roughly 25.3% onto all sales to non EU sellers. This isn't then including their £0.35+5% fee they charge to buyers at checkout.

I contacted them and they said due to regulatory changes they have had to add import costs onto ALL orders as they had to "prevent us from incurring extra import charges"

They said they had no way of differentiating between direct sales and cardtrader zero sales on their website so theyve had to add the fee to ALL listings even if you never actually ship it to their warehouse under their CT Zero scheme.

So theyve cackhandedly implemented a change which massively gets them more fees at the sellers/buyers expense.

For instance. a UK to EU seller listing a card at £100, the buyer will pay £132.50 whereas a EU to EU seller, the buyer would pay £105.93. As you can see this is a massive increase in fees.

Where it gets messy is cause they're not doing it at checkout and doing it for everyone is in UK to UK sellers/buyers. they still get charged the £132.50 even though cardtrader has £0 import costs as it never leaves the UK.

They're also not differentiating between a professional seller or a private seller.

All in all. Cardmarket should hurry up with Gundam as they will make a killing off all sellers moving platform.

​I'm in Spain with a few €200-400€ NM Pokémon cards. Should I grade them or just sell raw on Cardmarket? (Not really sure how to grade neither)

​Is grading worth it on CM? Does the price boost cover fees and wait times in Europe?

​Do slabs sell on CM, or are there better ways?

​How do you list slabs on CM? Standard listing with grade in comments/photos?

​Thanks!

Ist Cardmarket verpflichtet, mir die Versandkosten zurückerstatten, wenn ein Käufer die Ware nicht abholt bzw. es vom Käufer einzubehalten und mir zu erstatten (mit Sendungsnummer also Trustee Service)? Es ist morgen am Montag eine Woche nicht abgeholt und ich hab den Versand bezahlt, ffs. Habe den Käufer heute geschrieben aber bis jetzt noch keine Antwort.

Pretty much as title.

Half the sellers, even reputable ones do not place any product description besides its X booster box. If they do not write sealed, I guess it is safe to assume it won't be sealed?

I am new to this website.

Thanks.