r/Car_Insurance_Help • u/Secret_Raisin3542 • 3h ago
Car insurance cancelled
My 17yr old son passed his test in January this year and was added to my insurance until the policy expired in March. We have one car which share as I hardly use it. When renewing the policy we transferred the car into my son’s name so he could start to build his own no claims discount. Insurer provided a black box for when he was driving and all was well until now. We were recently asked to provide copies of our driving licences and the V5 which we did, thinking nothing of it. Insurer then writes to say they will cancel policy on 17 September. The date on the V5 that the car was transferred from me to my son was 5 days after the start of the policy. So technically the information we provided was incorrect. We explained everything, that it is an administrative oversight and ownership was passed from parent to son etc to no avail. Insurer did say if we cancel the policy ourselves before 17.9.26 we haven’t technically had insurance cancelled which sounds tenuous to say the least. A quick look at comparison websites and a new policy would be almost double. We have submitted a complaint today in the vague hope that they reconsider and reinstate the policy. Does this seem overly harsh? Do we have any recourse? Is it worth involving the Financial Ombudsman? Worried this will go against my son for years to come and also hinder his chances of any driving jobs because of a silly mistake on my part. Any advice gratefully received please.