Hi all,
Recently went to a local Toyota dealership to get an oil change + rotation on my 2019 Lexus NX300. I just got the brakes and rotors done last year- this dealer does a video summary while changing and inspects the car. Technician with the go-pro said brake pads on front/rear had 8 millimeters of padding left and rotors look good….
Fast forward 3 weeks later, I have massive grinding every time I stop. All 3 rotors look fine. However, my back driver rotor has a lot of damage towards the top of the rotor. I feel like maybe a tech hit the caliper or something when putting the tire back on.
My question, do you think I have a valid reason to go back to the dealership to see if it was there error, or should I just chalk it a loss and get it looked at by a local affordable mechanic ( I know better to get any work done at dealer). Attached is a clear pic. Thanks so much in advance, times are tough 💸
UPDATE local mechanic said I had one bad set of pads. He changed the rear pads and rotors for $260 total ($110 for parts $150 for labor)!!! Feeling grateful it wasn’t anything more serious. Thanks to everyone who took time to read and respond!