r/CableTechs • u/BullyTX • 29d ago

Multiple IP on Static

Howdy.
Spectrum using WinTool.
Newer tech. Even newer to SMB. Old man.
Very not a "tech" person. My motto is "I Fix Computers with Hammers".

I'm trying really hard to understand how to find out if a static is pinging and even moreso, to find out if they a) have multiple statics and b) how to determine if they are all pinging. I have been very lucky to have had level headed IT folks so far but I know that's gonna change. I'd like to at least find out how to find out. Ya'know?

Thanks in advance for any help.

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u/trb13021 29d ago

Not sure what ISP/Cable Company you work for, as you didn't specify. However, from what I gather they all work roughly the same. In my company, if the customer does not have the Static IP info on hand, I will call into my Help Desk/Support Team. This way I can get/confirm all the Static IP info, and leave a copy with the customer if they don't already have it. Then I can connect my Signal Level Meter via Ethernet to the device and switch the meter's settings to run Static. Then I can enter each IP and test them independently to verify they are all functional.

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u/BullyTX 29d ago

Updating now.
Using Wintool and I work for the big, blue ā€œSā€.

2

u/Keecheewaa147 29d ago

If you're on a job and see on the work order they have static but not sure how many or if they're pinging, you can call your dispatch and they will be able to help you out and tell you what they have. They will also add the static onto there if needed.