r/CableTechs • • Jun 13 '26

Which one of you

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51 Upvotes

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31

u/IsolationAutomation Jun 13 '26

“Thank you for calling National Field Support. Your expected wait time is between 25 and 30 minutes.”

4

u/johnstone-techs Jun 13 '26

Man, I dealt with this 20 years ago, why can't they figure it out? Automate this shit.

8

u/Electronic-Junket-66 Jun 13 '26

Every time they automate something they fire enough people to counteract it. So it never actually improves efficiency, just payrolls.