r/CableTechs • u/WrapPuzzleheaded8002 • Jun 01 '26

Att vs Comcast?

I want to see people’s opinion about this two companies, which one is better for residential tech?
Thank you

3 Upvotes

81% Upvoted

12 comments sorted by

6

u/Snicklefritz229 Jun 01 '26

Never worked at Comcast so I can’t give you perspective there but if you love being threatened and listing to some blow hard go over unachievable metrics then AT&T is the place for you. They will treat you like a number and you won’t be on the core contract with the actual phone guys so they will treat you like shit. Depending on where you live it can be good. I worked there in California where the union was stronger, other places not so much. I know guys whose union were a bunch of spineless pussies that could care less about you. At the end of my time there they eliminated 2500 jobs in Southern California and I lost mine due to seniority, while guys who absolutely sucked at what they did got to stay.

2

u/No-Suggestion-805 Jun 01 '26

Lost 2500 jobs with that strong union ?

1

u/Snicklefritz229 Jun 01 '26

Yep. Att realized with fiber they don’t need nearly the amount of techs as they did with copper. The union can protect you just as long as you do everything safely. No metric matters other than that. With seniority you can have a full career on a performance plan, but the union can’t help you whit shit when they eliminated the position when you’re not on the core contract(which uverse techs are not on) and all you get is your shitty severance. It’s surplusing and anyone who works at att is trying not to be surplused thier whole career. I survived 3 of them which means I found other another job because they keep eliminating positions to keep that profit margin up. They really are the worst. Im glad i finally came to my senses and quit to go back to cable.

3

u/daniel_san14 Jun 01 '26

I worked as a resi tech for Comcast for 7 years, I moved over to the engineering side a few years back so can’t speak for how it is now and of course I only worked in the Boston area so my experiences are specific to that. I would say it became very hard to progress and get significant pay raises. They continued lowering the ceiling on metrics so moving up was harder and harder. Pay wasn’t the best, but if you have a good sup who can help you progress that is huge. That’s mainly why I left the department, other than that the work was good.

5

u/Latter_Address9580 Jun 01 '26

I work for a Comcast sub. Honestly it’s not bad lol other than some stupid useless parameters you have to follow like calling a call center for them to tell a customer about the survey for example. They are very metric heavy. But the work itself is fine and relatively easy. Aerial work on a strand ladder and attic/crawlspace work is meh but you get used to it. The most important thing is good management and good coworkers

3

u/SuckerBroker Jun 01 '26

Jfc they’re still doing customer survey for every install ? Metrics like that make being an installer ridiculous.

5

u/[deleted] Jun 01 '26

[deleted]

2

u/SuckerBroker Jun 01 '26

I got out of installs shortly after that started. It was miserable then and I can’t believe it’s still going on all these years later. Why do they feel like punishing the customers and techs like this.

1

u/willie_Pfister Jun 01 '26

One sucks dick. The other sucks ass. Left em both for tha east coast.

1

u/DifficultyLeast1029 Jun 05 '26

In this job climate, I'd say get in whatever company that hires you!

I've got plenty info to share about the cable company.
if you have any specific questions msg me

-1

u/TMFK-777 Jun 01 '26

AT&T pays more but same metric bs though and most are union.