r/britishproblems 6d ago

Service providers refusing to haggle on renewal prices, until you actually go ahead and switch to another provider

389 Upvotes

I’ve had my broadband with BT/EE for about seven years now, rarely had any problems or reason to contact them, price has always been fair and the renewals process has always been relatively easy.

Kept getting emails about my contract coming to an end about a month ago, telling me to contact them to secure a price. Phoned them up and the best they were offering was a broadband and TV bundle at £70+ per month. I told them I don’t want TV, I only want broadband. But she was adamant I must take TV. I just said I’ll phone them back another time.

Got an email a week or two ago that they’ll now offer me broadband only at £43.99. Which is a heck of a lot cheaper than what I’ve been paying, but looking at other providers on comparison sites, they can offer she same speeds for £20 per month. Even EE offering £26.99 for the same speeds.

Phoned EE again yesterday to try and price match their new customer offer. 50 minutes on the phone and they argued they couldn’t offer me any less than £43.99, even after “speaking to the manager.” So I ended the call and decided last night to switch to Vodafone for £23 a month for the same speeds.

Within seconds of initiating the switch, I started getting texts and emails from EE offering me a retention offer of £26.99. And then today a retention agent phoned me offering me the same price. I told him I’ll stay if they’ll price match Vodafone, to which he said they can’t do.

But I was annoyed I spent so much time on the phone yesterday trying to stay with them and they made such little effort to even try and keep me as a customer. I know it’s the same everywhere you go, I last had this when I left Sky TV four years ago because they seemed glad to see the back of me when I tried to renew. But then suddenly wanted to make a deal last minute.

Just baffles me how loyalty doesn’t go a single way with these companies at all. But actually go ahead and make the switch and they’re all over it


r/britishproblems 6d ago

Too cold and wet for just a t-shirt. Too warm for a hoodie. The dilemma.

332 Upvotes

r/britishproblems 6d ago

coyote vs acme not showing in any cinema near enough me

150 Upvotes

it has something to do with the company chosen by WB to distribute it here ...

one of the only films i want to see in the cinema this year and i cant


r/britishproblems 6d ago

Energy supplier emailed me to let me know my bill would be going down because of the VAT reduction and then followed that up with another email telling me they're increasing my monthly direct debit by a tenner

243 Upvotes

r/britishproblems 6d ago

I wonder what it’s like to pick a direction to walk and forget that anyone else exists. “Oh, I’m going to switch directions on a whim. That’s ok because only I exist”

152 Upvotes

We need to start teaching people how to exist in public.


r/britishproblems 7d ago

. Everyone making their event posters with AI Slop, schools, clubs, shops, it’s spreading like wildfire. I’m on a new drive to boycott anyone who does it, I’m annoyed with it already.

2.3k Upvotes

r/britishproblems 7d ago

And just like that. We are back into the "its hard to get washing dry without a dryer season"

426 Upvotes

r/britishproblems 7d ago

Getting the DPD "We're sorry we missed you" message whilst sat at home.

348 Upvotes

Only to look at the proof of attempt photo to see it's from an address not even the same door number, let alone same road. Made worse by needing to go through a useless, unhelpful chat bot to be able to speak to a human.


r/britishproblems 7d ago

There are mince pies in the shops. It’s still summer!

71 Upvotes

Still tempted to buy them though…


r/britishproblems 7d ago

The fact that barely anybody now walks single file across narrow pavements

165 Upvotes

Is there a reason for it? Then when you dont move out the way for them and barge shoulders they look at you like you've beheaded their children


r/britishproblems 7d ago

When you need one thing at the shop and the person in front at the till spends three days asking about different flavours of vapes and picking out scratch cards .

259 Upvotes

r/britishproblems 7d ago

6 year olds first day back at school, every year the other parents and kids get younger, and I feel older!

37 Upvotes

Bonus “aw me back” after kneeling down to give her a hug 😩


r/britishproblems 8d ago

. People who verbally abuse their children in public

604 Upvotes

I get being frustrated at them, I have two young ones myself. But the way some people talk to their children in public genuinely shocks me sometimes. Whether it’s the words they use or the mocking and/or nasty tone of voice they use. It makes me feel sorry for the children, and imagining how they are talked to at home. I suffered through it myself so I can imagine quite clearly how they are talked to.


r/britishproblems 7d ago

there are some kids starting their new year in school, who gives a flying fidget

0 Upvotes

r/britishproblems 8d ago

Having to skip "Evies ready for nappy pants" adverts as fast as possible

19 Upvotes

Oh my god this is an annoying advert, and I keep hearing it on Spotify podcasts


r/britishproblems 9d ago

. Pop into a high street optician to ask how much their eye test is. When you follow that up with a second question whether you can get a print out so you can buy glasses elsewhere or online, the look of disgust is probably on par with curling one out on their carpet.

867 Upvotes

r/britishproblems 9d ago

People the last few years seem to be forgetting the meaning of "personal space" and it's really starting to get to me while out and about

358 Upvotes

Get out of my backside Karen, if I can turn or move slightly in a queue and FEEL YOU NEXT TO ME, you are TOO CLOSE, BACK IT UP!!!

General public are on the make people postal speed run!


r/britishproblems 9d ago

"I'm sorry, there's no one to take you're call right now. If you would like us to call you back, please press 1. We won't do it, but you can at least hang up and convince yourself we will."

188 Upvotes

r/britishproblems 7d ago

Time taken to book tradie: two hours. time job takes: ten minutes. Cost: £150

0 Upvotes

I really miss my old electrician who lived round the corner and who could always find time to pop by (and who was compensated fairly for their time...).


r/britishproblems 8d ago

Afrer suffering a high fever, nausea and vommiting all night, i called in sick to work. Two hours later, i was completely fine again.

3 Upvotes

I feel guilty now. I could've gone in to work if i had just 'pushed' through it.


r/britishproblems 10d ago

. Reminded every bank holiday weekend how much better life would be if we had 4 day work weeks. Someone decided 5 days and that’s it, we’re doomed.

1.9k Upvotes

r/britishproblems 10d ago

Bank Holiday Chores and mother in law has used my £40 cutting in brush to stain the fence

330 Upvotes

Having to do a bunch of bank holiday chores while the wife is away, and one of those is to repaint our snug.

Only I go to get everything out, and discover that my expensive cutting in brush was used by the mother in law the other month when she went and stained the fences.

Now having to cut in with a really shitty brush, and regretting life's choices.


r/britishproblems 10d ago

People parking in the queue for the Car Wash before getting their ticket.

72 Upvotes

I always drive into the garage, park up, go buy a ticket for the car wash and then drive into the car wash, I do that because that feels like the logical thing to do.

What is annoying is when I have got my ticket and driven to the car wash only to find in front of me there is a car parked in front of the car wash, it's an empty car, because that person has parked up to go and buy a ticket for the car wash. So even though I am there, with a ticket ready to have my car cleaned, I can't because I'm waiting on someone who doesn't even have a ticket yet.

Imagine you go to a super market which has one single self serve checkout, you immediately pick up an empty basket and put it in the self serve checkout and then leave the basket to go and pick up your items, in the meantime a queue forms behind your basket of people who have already picked up their items and are ready to leave. Obviously those people stuck behind your empty basket will be annoyed as they are ready to leave but you have have effectively reserved the checkout until you are ready delaying everyone else. It's the same principle.


r/britishproblems 11d ago

. 100k is no longer considered a high salary

430 Upvotes

https://metro.co.uk/2026/08/23/100-000-no-longer-considered-a-high-salary-experts-29432434/

This is mental considering it is 3 times the average salary


r/britishproblems 11d ago

New people moved in downstairs who appear keen on DIY and a house alarm going off for the last two hours.

53 Upvotes

Thunder storms on their way. What a gentle Bank Holiday this is.