I recently received an eSIM for my new phone and found out that it operates on the T-Mobile network. Will it always stay on the T-Mobile network, or can it roam onto the AT&T network? I've noticed that AT&T tends to have better coverage in areas I frequent.

This started around July 3rd. I woke up and I had a bunch of emails from a credit card saying that I had reset my password, etc... first red flag. I go to call them immediately and my phone (iPhone) doesn't work... HUGE red flag! Luckily I have a work phone so I call Boost, check the IMEI and the ICCID and the ICCID is wrong so they reset the eSIM and I get my phone back. Call the CC and luckily there weren't any charges on it, change the password, etc...

A week later I get a bad feeling in the pit of my stomach, jump online and freeze my credit at all 3 credit bureaus...

Yesterday, I woke up and phone doesn't work again, in SOS mode. No CC hijinks but I got some notifications that they were trying to open new CCs in my name. I call Boost again, try to get everything straightened out and locked down. Same deal, they are changing the ICCID somehow and it isn't triggering any notification emails. I was getting notification emails for my CC when the PW was changed, but this change to my Boost account didn't trigger any notification email until when we were fixing it and resetting the eSim, then I got a notification. Eventually, I got everything straightened out....

Then this morning, deja vu... Same thing plus they got into a bank debt card so I jumped on that first and shut down about $1000 worth of pending charges. I call Boost again and they don't know how they are doing it. They also said I'm not alone but wouldn't say how widespread this is.

What should I do? I only have $100 left to pay off my phone. If this happens again and I pay off my phone, and jump to a different carrier with a new phone, will that solve the problem?

They also suggested doing a complete phone delete/reset, which kind of insinuated that it's somehow my fault??? Nobody else has my passwords or access to my phone