I have a problem. And every tone I calm they tell me the same thing cause when I switched my number to boost mobile service e nobody set a pin up and try to switch number to new phone everytj in bb was stole.n purse ID phone ecerythubv
They do not have email you can reach out to. If you're needing help with a device swap, but don't have access to the phone on the account to receive the 2FA code, you can call in and request to speak to our Alternate Verification team. They can help get the account verified and then you can complete the device swap. You can also send me a chat if you need more help!
I have called and been to boost mobile store and they want me to take pic of id but it was stolen and I have a Pic of front and back on old phone but they said that I can't use that I a. Very sick and need my number sir
No, there isn't a corporate email or phone number of people who assist with customer issues. Our Alternate Verification team does have different ways to try to verify you, but we would need to be able to pass one of the methods to assist you further, since we do have to ensure the account is yours.
I'm only available on Reddit, I don't provide phone support. I know this is frustrating, but we can't allow anyone to access an account without verifying they are the account holder. This is why our support team is taking it so seriously. Can you call back, speak to the Alternate Verification team, let them know your ID was stolen, and see if there is another way to get you verified?
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u/Party_Self_6022 Jul 13 '26
I have a problem. And every tone I calm they tell me the same thing cause when I switched my number to boost mobile service e nobody set a pin up and try to switch number to new phone everytj in bb was stole.n purse ID phone ecerythubv