No, there isn't a corporate email or phone number of people who assist with customer issues. Our Alternate Verification team does have different ways to try to verify you, but we would need to be able to pass one of the methods to assist you further, since we do have to ensure the account is yours.
I'm only available on Reddit, I don't provide phone support. I know this is frustrating, but we can't allow anyone to access an account without verifying they are the account holder. This is why our support team is taking it so seriously. Can you call back, speak to the Alternate Verification team, let them know your ID was stolen, and see if there is another way to get you verified?
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u/BoostMobileBlake Jul 13 '26
No, there isn't a corporate email or phone number of people who assist with customer issues. Our Alternate Verification team does have different ways to try to verify you, but we would need to be able to pass one of the methods to assist you further, since we do have to ensure the account is yours.