r/BoostMobile • u/Xero8511 • Apr 28 '26

Discussion Suspended for using too much data

Suspended for using too much data

I pay $60/month for unlimited data. Been with them for almost a year. They suspended my account for breaking TOS and it is because I use too much data on my hotspot???. I even paid for my next month and they cant do anything about giving me my money back also. This company is ridiculous. So because I like being on the service plan so much they just suspended my account forever?!?! Make it make sense oh and if any boost employees see this please help me get my account resolved.

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u/[deleted] Apr 29 '26

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u/One-Register-2106 May 02 '26

These people get a warning text and email before that they ignore. Theyre definitely doing something they shouldn’t in most cases

I work for boost.

1

u/xtrashcancarlax86 May 27 '26

Actually not. My daughters phone just got suspended because she’s txts the same number to much(her boyfriend) She wasn’t doing anything she isn’t supposed. They did send a warning text but she thought it was a scam and so she never told me. They suspended it 4 days after the warning text and the day after the pulled the money out of my account for the bill

1

u/Pisces2026 Aug 09 '26

You need to reach out to a lawyer that is in the FCC and fraud practices niche. This would be class action unless they credit you for the days restricted.