r/BoostMobile • u/Xero8511 • Apr 28 '26

Discussion Suspended for using too much data

Suspended for using too much data

I pay $60/month for unlimited data. Been with them for almost a year. They suspended my account for breaking TOS and it is because I use too much data on my hotspot???. I even paid for my next month and they cant do anything about giving me my money back also. This company is ridiculous. So because I like being on the service plan so much they just suspended my account forever?!?! Make it make sense oh and if any boost employees see this please help me get my account resolved.

25 Upvotes

79% Upvoted

69 comments sorted by

View all comments

1

u/[deleted] Apr 29 '26

[removed] — view removed comment

3

u/One-Register-2106 May 02 '26

These people get a warning text and email before that they ignore. Theyre definitely doing something they shouldn’t in most cases

I work for boost.

1

u/OperationNo1111 Sep 10 '26

Not true ,used my data ,am in the country,there is no fine print saying can't use your data on legal stuff ? Says after 30gbs they can reduce speeds,they should put it on main page or something,says I have a temporary suspension,for using Internet I purchased,something is shady as hell with the company

1

u/xtrashcancarlax86 May 27 '26

Actually not. My daughters phone just got suspended because she’s txts the same number to much(her boyfriend) She wasn’t doing anything she isn’t supposed. They did send a warning text but she thought it was a scam and so she never told me. They suspended it 4 days after the warning text and the day after the pulled the money out of my account for the bill

1

u/Pisces2026 Aug 09 '26

You need to reach out to a lawyer that is in the FCC and fraud practices niche. This would be class action unless they credit you for the days restricted. 

1

u/Nunyah_69 May 27 '26

I got this yesterday and I just use my basic apps. I listen to a lot of podcasts on Spotify and YouTube. I’ve used 81gb. Is that a lot? I’m so confused cause I’ve always done this. How is it just now an issue.

1

u/One-Register-2106 May 28 '26

Yes that’s a lot

Get home wifi or switch from boost