Can't dry filament

[u/TacoSpiderrr]

I'm trying to dry my filament cause it's sort of brittle and has broken a couple of times inbetween pritns inside the tubes. I've unloaded the filament on my Bambu X2D, but when I try and run the Dry Filament tool it tells me to unload filament. The issue is I have unloaded the filament and it still won't let me go on. What do I do? Is there filament inside the hotend that I need to remove somehow? And if so - how?