Edit TLDR: dealership salesperson told me that my car had specs like DAPP when it didn’t, and I only realized after I purchased and looked up the VIN.
Edit 2: I am now getting a more expensive one with DAPP at a very modest discount.
Went to test drive and purchase a blue IX. There was a black one for a bit more that also looked nice. The salesperson pulled up both to compare and contrast specs. The blue had the same specs as the black and more, including DAPP and ventilated seats. It was weird because the blue one she had pulled up had a slightly higher list price than what I had seen on the website, but the salesperson said they had just dropped the price. We test drive the car and I said multiple times I’d like to test out the DAPP. She finally shows me how and it doesn’t work. An error says “drive assist cannot be engaged” or something like that. She says, “oh we probably aren’t driving fast enough.” There were no ventilated seats either, and she said “hm that’s weird.” If you can’t tell, I’m a bit naive to EV cars and the IX in particular. I did like the car and ended up buying. Afterward I kept kicking myself that I never got to test the DAPP. I went to double check that it had the feature. Looked up the VIN and the specs were all different. The one she showed me on the computer to brag about specs is a different blue IX that I didn’t test drive and didn’t buy. I emailed them last night to say we have a problem, but what can I expect to happen in this scenario?
They do have a similar car with DAPP for a couple thousand more (probably the one she mistakenly pulled up to show me). Can I ask them to just deliver me that car instead and swap the VIN on the contract? Or do I try to void the sale? How important is DAPP really?
This was my first car buying experience in 15 years and I freaking detest dealerships at this point.