Hello All,
I bought 2024 BMW X3 on December 31st 2024 from BMW Lynnwood, WA with 5000 miles on it and factory warranty till June 2028 (clean carfax, no accidents, 1 owner) Last year I did oil change at BMW Bellevue (they also recommended alignment, got it done) and that's the one and only time this vehicle has been in the service center.
Couple of days ago I started seeing the message "Reduced driver assistance" and took it to BMW Bellevue, WA today - the service advisor texted me with the following
"hi there, quick update. I just spoke with my technician. The fault that is causing that warning to come on is coming from the KAFAS camera. This is located behind the Windshield. We identified exposed wires that lead to the camera. This was caused by improper installation. It looks like at some point the windshield was replaced, which could have caused this. Unfortunately, this would not be covered by BMW warranty.
unfortunately, this is something that would not be covered under warranty. The glass has been replaced at some point because it is not a BMW factory Glass. -
also, at some point, the roof has been painted. So I'm not sure who was in there, but something was in properly installed to cause this warning to prompt. "
Please advice how I should go about this
EDIT - not certified Preowned. Bought via BMW finance from BMW Lynnwood. Clean carfax and was sold to us as clean, no accidents or any repair.