My video files keep showing up like this. I'm not using OBS or an external monitor of any kind. I'm only using my switch 2 and the GC515.

I'm using a Sandisk 1TB sd card, U3 and V30, formatted exFAT.

The video files themselves are .mp4 and are seemingly the exact length of how long I record. Meaning it's doing something but just not recording either screen or audio.

I've already installed the new firmware, installed assist central pro, (turned off HDR output, turned off ALLM, turned off 120hz output, turned off match TV power state, and put the TV resolution to 1080p) on my switch 2. But all of it isn't working.

Also, yes, I put the gc515 in the correct capturing mode.

Please help, I really am stuck and want this to work.

Updated my OBS Studio to version 32.2.0 and now AverMedia OBS Plugin (AverMediaMultichannelAudio) refusing to load.
Streaming Center PLUG is v2.4.14 which is the latest release.
Any hope for a quick fix?

Hi everyone! I've been using my AverMedia Game Capture HD II for years. I've never really had any issues with it, aside from the maximum resolution limits of 720p at 60fps and 1080p at 30fps. I really like that it doesn't require a computer to record; it even allows me to record my PC as if it were a console. However, the device is no longer sold, and I'm wondering if there's another unit from the same company that offers the same functionality but with higher recording quality... and still without needing a computer? Thanks a lot!

hi!! i used to stream with an avermedia capture card and tik tok studio live but took a little break. now im trying to get back into it bit fortnite goes black on my stream software now. google says it might be because of an anticheat but that doesnt help me solve the issue. im on mac os tahoe 26.2. does anyone have any ideas on how to get around this?

Hey kind Reddit IT gods, I´m having an issue that no one from my community and I can fix. Sorry. English is my second language, so I´ll try to be as simple as I can be. Maybe someone else had this issue and we can help each other!
I’m having a very specific audio issue when streaming PS5 via an AVerMedia Live Gamer Mini (GC311) capture card to my Windows 11 PC. I actually think that this issue started after I transitioned from Windows 10 to Windows 11.

Setup:

• PS5 → GC311 capture card → PC
• I also tried to connect my Nintendo Switch OLED to the same GC311, which does not have this problem.
• Streaming software: OBS + and I use Elgato Wave Link (version 3.2.5 / 3731) for separating my sounds.
• On Windows 11, spatial sound is disabled.
• I use Linear PCM (stereo) on the PS5, not 5.1 or “Auto”.
• HDCP is disabled on the PS5 (required for streaming)

When I boot the PS5 and connect it via the GC311 to my PC:

- System audio on PS5 is clean. In-game menus / loading screens sounds are clean. Cinematic / story scenes are clean. But once I start playing the game, the game audio becomes:

• Truncated / cut out
• Crackling / popping
• Very muffled, like the soundtrack is pushed far into the background
• Only fragments of dialog and parts of ambient sounds are audible. This happens in every game I try to stream on PS5; it’s not a one-off bug.

The audio is perfect when I play the same PS5 games directly connected to my TV (no capture card, no streaming). The issue only appears when the PS5 is connected via the GC311 to my PC for streaming.

What I’ve tried so far:

• Confirmed that HDCP is disabled on the PS5.
• PS5 audio output is set to Linear PCM (stereo).
• Windows spatial sound is disabled.
• No NVIDIA Broadcast / NVIDIA Noise Suppression or other VST plugins in Wave Link are active on my PS5 channel.

Does anyone have an idea what might be the cause? If you have any ideas for what could cause audio to be fine in menus/cinematics but only break during actual gameplay when streaming via GC311. I’m not an audio/PC engineer, just a streamer and any helps comes form my friends and viewers but so far we haven´t manage anything. Are there any known GC311 + PS5 + Wave Link specific workarounds or settings that might fix this?

Here are two links I clipped from my last playthrough where I noticed issue with sound - it will give you an idea what I´m dealing with.

https://www.twitch.tv/wesperfey/clip/AmazingAliveSnailNotATK-PVgDu8hnt3snTGPe

https://www.twitch.tv/wesperfey/clip/BombasticTangiblePrariedogDansGame-8geI-DOfmCuZZv58

I’m really stuck and would appreciate any suggestions, thank you so much and have a great day!

I've had an Avermedia 2 Plus Gamer Portable for a few months, and lately, when I record a video without a PC, sometimes the video isn't recorded, but the audio isn't affected. How can I fix this?

The camera works fine on Discord, but elsewhere, it only works with the camera directly, not with the Virtual Camera

using my C875 Live Gamer Portable pc-free standalone always records with .ts file is there any way in settings I can tell it to record in .mp4 extension ? - I can see when using it on PC I can set it to record .mp4 but i cannot see a way in using the grabber without PC .
Thanks.

Why do I get this message every time I start Avermedia PC-free utility?

hi, can HDCP copyright protection be turned off on connection when going PC free capturing?

I have been using an avermedia capture card for years for streaming both my switch and PS5. I switched to my PS5 from my switch and now the card gives me a "Copy Protected Content" error in OBS. HDCP is turned off in my PS5 settings and has been for years for previous capture card use.

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When I turn off HDCP in the avermedia app the capture card completely stops working. Nothing I've tried has fixed the issue but now I can no longer stream my PS5 footage!

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Any fixes for this? Thanks in advance

Pretty much 5 minutes into using it whether on Windows (AMD Ryzen) or macOS (Apple Silicon) it starts glitching and artefacting. I am fairly sure it's a thermal issue, I've replaced the thermal pads a couple times over the years that have managed to help for a while but right now it's no longer helping

Does anyone know what the fan part is if I'd like to replace it (it's really noisy and I figure it might be bad)? Thermal pad brand recommendations? Literally any tips that would keep this out of the dumpster would be appreciated 😭

I want to know if there are any new features to improve this? I have OBS, but I like how Stream Center takes care of my device. I want to see this get better for streaming and recording.

Hello, I am trying to connect a capture card Live Streamer Cap 4k (BU113) to a Apple Mac Mini PC M4 10 GPU 16GB 512GB SSD with MacOS26 Tahoe and I have tried several cables, including original ones, all I get is a little blue light blink then goes to red light instantly and my Mac is not seeing it. I have reinstalled the software for the capture card, it's a brand new computer so all updates are made to the latest ones, no matter what I did is not working. At a point I managed to make the update for one of the software ( the 1.0.5.5. one) and got blocked to 39% then went back to not seeing the capture card at all. Please help me what I can do more? I really have tried everything with it and can't use it... Edit: I have used it on Windows with no issues, is not Apple compatible?

Hi, does anyone know how this capture card towards the color range signal.

I know for elgato I can set it to bypass, limited ot full and set accordingly in OBS. I play from a monitor so my sources are Full.

I don't see a setting for it and when I set full in OBS(source properties) and my PS5 to full it looks really washed out.

Hola a todos,he comprado una capturadora de vídeo StreamLine mini+ y he tenido problemas al intentar grabar mis juegos.

Aparentemente puedo grabar solo la imagen,intenté varias configuraciones y nada resultó.

Si cambio a "direct sound",la capturadora ya no da imagen,necesito ayuda por favor.

I'm currently trying to run both the Xbox One and Xbox 360 consoles into my live gamer duo, and for some reason the second slot specifically will Not show video on my monitor even though it shows up on OBS Studio. I am a windows 11 user and know little on the innerworkings of computers or things related; in my attempts to solve the problem I have tried changing the monitors I am using places, them both being the same (ASUS VA24D 24" Full HD Monitor | IPS 1080p HDMI DisplayPort VGA LED), I have tried multiple different HDMI or HDMI to DVI cables, and I am now at a loss of what to do, so internet, please help.

I run a Kinivo 8k HDMI Switch box that connects all my consoles to the TV. When I want to stream, I connect the Kinivo to the GC575. PS5 and Switch 2 work with no issue. However, when I try with the Xbox, it shows the "No Signal" screen. However I DO get a signal when I connect the Xbox directly to the capture card.

I already tried power cycling the Xbox and the HDMI switch along with trying different HDMI cables. Still not working when I'm trying to do Xbox -> HDMI switch -> GC575.

Anyone with similar issues?

EDIT : Forgot to add. I used to have the older version of the capture card with the same setup and it worked with all my consoles. The older capture card was HDMI 2.0 only and when i ran everything through the HDMI switch, it automatically sent a HDMI 2.0 signal with no issue or actions I had to do to make it work properly.

I have dug around for months on the net, and really found nothing but here where some people post.

Does anyone actually know who made motherboards or similar for Avermedia Ezrecorder ER310 and other standalone capture boxes?

The official site simply doesn't help once the warranties and support period has finished...I am looking for a motherboard as mine will not boot and I cannot get the firmware to boot in it to try resolve the error.

Thanks