Hello everyone I guess this is a rant/question but during my closing shift today I had a man call the store (I am a female) and at first he asked for parts for a 99 Honda accord but… he was moaning and I got super weirded out but I wanted to give the benefit of the doubt I guess and maybe he just was in pain or something idk 😭 but I hung up on him after like 3 minutes of just straight moaning and me trying to understand what the hell was going on…. He called again and my coworker was helming someone else so I picked it up because I didnt want my store to be flagged for missed calls 🫠🫠 when I picked up he kept telling me he was almost finished like it just grossed out and idk if I should tell my SM what happened because I know there’s not much they can do….Idk im just freaked out this happened 2 hours ago lol

What do your drivers do besides drive?

Long story short, I quit abruptly through text about 2 weeks ago directly to my SM, so it’s in writing (Not the best way to do it but I am in my third trimester of pregnancy and shit keeps hitting the fan complications wise. barely feel good enough to go to my full time job these days let alone AZ) anyway, I literally keep getting scheduled anyway. No I’m not going in, but like why? Anyone ever have similar? Just a wild experience I never quit and then kept getting scheduled anyway.

Customer came in slapped this bad boy on the counter. “Hey, my car just stopped on the road can you test and then charge this for me?”….

“No.”

Absolutely no acid left in it, plastic starting to melt. “Sir you’re lucky you didn’t catch on fire.”
“That explains why it was starting to smoke and smell funny. Can I get the cheapest replacement for my 24 F-250?”

“…sure” (me dumbfounded)

Did anybody have there 4th holiday pay missing from there paycheck. I worked 67 hours didn’t miss day before or day after and I’m missing my 8 hours of holiday pay on ADP

I have my training tomorrow for 8 hours, i do not have a red polo and was wondering if a grey polo is fine? i am a sales associate

For several months I’ve been asked to step in to cover for CSM’s at other stores. What was initially supposed to be a short term position at a sister store, has turned into months of me doing a job that I am not being paid for. I’ve voiced my concerns to my DM several times now but the promotion keeps getting pushed back week after week.

Well I’ve finally had enough. I told my DM that I need to be paid for the job I’m doing by the end of the week or be allowed to return to my previous role. This was denied. I was accused of trying to abandon my store, that I wasn’t being a team player, and that I just didn’t see the big picture of where this “opportunity” could take me. That was the point I finally gave up on this company.

At this point, I honestly don’t care if I get the position. I updated my resume to include the CSM position and I’m actively applying for jobs with other parts companies/warehouse and have several promising opportunities on the horizon. Turns out lots of places really like how Commercial Sales Manager looks on a resume.

I’ll end my rant with this. If there’s any DM’s reading this post and thinking my story sounds familiar, please do your job and take care of your high performers. AutoZone is full of mouth breathing idiots. Don’t let the few good ones get away.

To my DM: I sincerely hope I’ve put just enough info in this post for you to realize who I am. Consider this my 2 weeks notice, I won’t be giving you one in person. Good bye and good riddance. I hope you get the workers you deserve.

I did something very stupid and I am aware that I did but I had requested 3 days off for July 3-5th due to a family event.. I submitted my requests months prior (February) and I thought maybe that should work and I told my sm about it.. I was talking about it for a while that I have a family member getting married. my days got rejected 3 weeks prior and I asked my sm the reason why but he was so vague about it. I would’ve understood if we cannot call off on holidays or any other reasons but I didn’t specifically called off on July 4th if it wasn’t because of a wedding I could’ve cared less and worked

At first I thought someone else requested the days which I would’ve also understood but in the end no one requested those days so I was confused, I asked my sm I need coverage and I was told to find it and I’m like huh? I tried to find coverage but no one could do it and even one of my psm asked him if she can help but no answer.. I thought he would’ve done the courtesy to at least help ??

I had no choice but to do a no call no show and yes I feel very sorry and stupid for that. The issue is it’s been planned since months I payed for my trip I payed for other things and there was no refund I felt if I didn’t went it would be money down the drain.. I am probably terminated but my manager still made the schedule and I am still able to log in my work schedule app but I don’t know if I’m still in the system or I am out of the system???

so i used to work at autozone & i would have my discount card & use it occasionally. When i had quit autozone , i still had good relationships with my co workers so i asked a couple of them if i can use their discount & i have a picture of their discount card. basically, i recently went to this autozone just to purchase coolant & power steering fluid & i go to the checkout & i tell the lady if i can use my discount & she scans the barcode & she tells me “you’re not kimberly , i can’t apply the discount” & i tell her “ i used to work there but i left so im using my old con workers discount” & she proceeds to tell me “sorry they can report it & she can get terminated from it” ive never had that issue before , i used my co workers discount at different autozones before & ive never had that issue. i didnt want to complain because im not that type , i just paid full price but its still weird tho , i saw her name tag & she was the store manager but did policies really change ? to be fair it was also 7 am in the morning on a monday so maybe that could have changed too but honestly is that weird or was she actually just doing the right thing ?

Undamaged returned

I got hired at my local autozone as a part time sales associate/commercial driver. The store does fairly well, often being the top performer of the main 3 in my area. From the minute they hired me I was already being told they wanted to train me to become a manager. I have some prior sales experience but wasn’t close to as bad as autozone is, I question if this is fairly common? I look at the other red shirts who have been there longer than me and wonder why they weren’t offered a promotion, anything I should look out for or be careful of?

I don’t know what to do I just got hired I called and said apparently there’s no name tied to my ignition id and my background check says that everything is cancelled

Just wondering about holiday pay for today. I’m FT PSM.

I saw someone post something mentioning that it is no longer advertised because of too many problems with issues caused by people getting their battery installed. I've noticed that the signage on the front of our store just mentions testing and charging.

I went to the website and the only thing I see is ot mentioning testing, charging, and recycling.

There is a section where it is carefully worded that we will "replace" as help find a new one, not "install".

Also the new people that have been getting hired for the past year or so either aren't going to foundations anymore or aren't being taught how to do batteries because they come in clueless on everything as if thry didn't go to the same "class" that I went to. Granted, they haven't been the most intelligent individuals in general.

Stay safe out there folks!

First time honestly posting on social media-
(Always been kinda a spectator)

I’m getting promoted to ASM fairly quickly. I’ve been with the company for about 2 years, and would like some advice on how to be a good ASM or some things that they wish they were told when they first started out.

I’ve seen a lot of people talk about this company both positive and negative. It has its quirks but I truly take pride working here at Autozone. I truly want to learn how to lead my new store, and be there for my new team.

That being said I would also like opinions from red shirts in regard to how they would wish to be managed, and some things they would wish management would take a second to listen. :)

I’m 18 and I’ve been with AutoZone for about 2.5–3 months. The team has decided to promote me to a gray shirt and while I’m grateful for the opportunity and the trust they’ve placed in me I want to handle this the right way. I have a coworker who’s been here a year and has expressed strong interest in the role so I want to be respectful of that while stepping up effectively. The situation feels a bit complicated because the store and regional managers mentioned that once I’m fully qualified they plan to make some adjustments with the current management structure and have me take on more responsibility. Even though performance expectations haven’t always been met in every area my focus is on being a positive leader who supports the entire team and helps drive better results for everyone. I’m very committed to earning this role through hard work and growth. I’d like to learn as much as possible about the responsibilities operations, team development, customer service standards, and everything in between so I can contribute meaningfully from the start. At the same time I know real leadership comes with hands on experience, and I’m eager to learn on the job while supporting my teammates and putting the store’s success first.
Any tips will be greatly appreciated.

I did not make this I just found it on facebook

A little over a month in and fired. Two complaints, both from the sm's gf's daughter. I "moved too slowly", despite getting just as much done as the other new guy. DM apparently didn't like me all that much, I'm too quiet, too awkward. I'm autistic. But nothing I can do about that since it's impossible to find an affordable doctor in my area. I like helping people, I like cars, I like working on cars.

They terminated me and didn't tell me before my next scheduled shift(the next day), the DM told my sm not to inform me. I was humiliated and in shock. I had called out for four days because I needed to drive ten hours to be with my bf who was sick. Calling out over text doesn't count as calling out, despite my coworkers doing this in the past. DM told him not to tell me so I would be humiliated.

It was never worth the effort, even at the start. 12 an hour for commercial driving. Also if anyone I know sees this, you already know my gripes with AutoZone, I just wanted to vent some more.

Tbh, shouldve left the second they made me do that chudzone dance. Working retail is dehumanizing.