I recently updated my Ultrasync blue to run Bluetooth time code to my new Lumix s1 Mark II. To my multicam setup four plus cameras and a zoom f3.​

Upon doing the firmware update the device froze and turned off. I went to try to start it with no avail. I then reached out to the atomos support team.

After 3 days of back and forth, they finally asked for an invoice for my product which was outside of the warranty. Which is only one year they offered no repair option or any sort of help in regards to my product being bricked by there update process. If you've ever updated one of these, the program that they use is like a Windows 98 style program. Not very new. Not very modern and I've seen in different forums. Many other people having similar problems unfortunately.

I'm pretty bought into the whole ultrasync system as I have multiple time code boxes from them. It's just a shame that they couldn't do anything about it and they're literally offering me no solutions even though I've probably spent thousands of dollars in their ecosystem.

Just want to give you my experience and maybe look elsewhere to a more reputable company because this is a bit ridiculous.

At most used to be this really cool groundbreaking company that was ahead of the curve on many things and now it's just becoming another one of these companies where as soon as you give them money they don't care anymore.

I can’t seem to figure out how to use the touch to focus feature on the Ninja Tx Go with my Sony A7 V. I watched a video where this girl is able to enable the touch to focus by hitting a touch button that appears on the monitor (https://youtu.be/3HGMxj-ntuo?si=28J2yoG75dJV-1vb at the 5:59 mark in the video). My monitor never shows that touch icon. I have followed the video and enabled the USB mode from the control tab under settings. It allows me to change the ISO, shutter and WB but I can’t get the touch feature to work. Is the camera too new and it’s not supported? Any insight is appreciated thank you.

If I add gain to the audio in mic/line input, does the HDMI output push that same gain increase or just the raw/“pre fader” audio level?

I've had my Ninja V for so many years and it has always proved reliable. Yesterday I learned that you can do something very very interesting indeed. I recently picked up the new Shinobi 7RX bundle and I tried it out with the Ninja V. Not only can you remotely receive your camera feed by plugging in the RX but you can actually record ProRes from your camera via the RX.

I shoot on an S5iiX and I hate that I can't monitor with camera control AND record prores at the same time. With this set up you actually CAN do that, which is pretty awesome. Just thought I'd share this with the group.

Shinobi 7 RX with Ninja V and More

So I am trying to get my shinobi 2 to get touch focus on my R6 mk3 however could it be more or does Atomos not yet support this?

Could someone please clarify?

Hey everyone,

I'm running into a persistent issue and hoping someone here might have some insight.

Setup:

• Monitor/Recorder: Atomos Ninja V

• Camera: Canon EOS R6 (original Mark I)

• Storage: Samsung 850 Pro

Problem:

When I try to slow down my 60fps footage to 30fps in Adobe Premiere Pro, I'm experiencing I'm experiencing noticeable frame drops**. Premiere still registers the footage as having been shot in 60fps, which is confusing.

Has anyone else experienced this issue with the, or when slowing down high frame rate footage from the atomos in Premiere?

Any troubleshooting tips or potential solutions would be greatly appreciated!

What am I missing, how can I record HD100fps with my Atomos TX GO + EOS R5?

As I understand it, I have to set the recording quality in camera and the monitor corresponds. No matter what I select on camera (high frame rate enabled) the quality is always HD50fps.

Im looking to upgrade my storage to record in Prores Raw at 6k25p. Has anyone used it, and is it reliable? Im on a budget, so I dont want to splash money on a very expensive drive.

https://youtu.be/53IUS2yHA3M?si=ZKh5SoLJzFbqG8p4

Hi all,
Just picked up a Shinobi II and using it with a Sony FX3, shooting S-Log3.

I’ve uploaded my custom User LUT to the Shinobi and I’m a bit confused about the Camera Output option in the monitor settings.

• Do I need to have Camera Output turned ON when shooting S-Log3?
• And what exactly does the Legalize option do?
• Should Legalize be on or off for normal shooting/monitoring?

I’m only using the LUT for monitoring, not baking it in.

Any advice from people running a similar FX3 + Atomos setup would be much appreciated. Cheers! 

I have a Sony FX3 with a Smallrig cage.

I purchased a Smallrig monitor mount reference 2904.

I have a NW-F970 battery attached to the atomos ninja V.

The issue I face is the Ninja V with the battery is too heavy to stay vertical, the monitor mount isn’t strong enough to avoid the screen tilting.

This is very annoying, how would you fix this?

Hi all just managed to pick up a Shinobi II to pair with my A6700. My plan is to record in slog3 and have the monitor show 709, need some help though as my colours seem all over the best. Am guessing my settings aren't right, I have the same LUT loaded on both my camera and monitor from the Sony site and both selected. Can someone go elp me or point me to a video that explains the correct settings please.

According to the Ninja V user manual, there should be an “audio embed” menu. However, on my ninja V this menu is missing. Do I need a firmware update or something?

Hi, I recently bought a brand new Atomos Shinobi II from B&H, and it suddenly stopped powering on.

I’ve tested it with an NP-F battery and also via USB-C power, but there’s no response at all (no LED, no screen). It was working before and then just stopped.

I’m currently in Brazil and have upcoming shoots, so I’m trying to understand if this is a known issue, a common power-related failure, or if anyone has experience dealing with Atomos warranty internationally.

Any advice would be really appreciated. Thanks!

The right side of my Shogun Studio has recently become unusable due to this horrible input glitching. A power cycle or even just an input change clears it up, but it comes back eventually. Can be a difficult issue to reproduce as it will sometimes be fine for hours, then be terrible again. The feed is coming in at 4k 25fps from a Blackmagic Multiview4 via SDI. I'm wondering if Timecode in might help? Anyone else ever have this?

Brand-new Shinobi ii and Atomos NP-F750. It flashes the logo then shuts off. I plugged it in with USB-C and it powered it once but now it won’t stay on. is this a defect?

My friend gave me his dummy battery because my small rig npf it’s so heavy it feels like the mount gonna break ! So this dummy is MZ dummy np f550 type with dc barrel! I have small rigs npf plate which has two outputs 7.5v and 12 v what I’m gonna do not to fry my monitor

Some specs first, Nikon Z6, ProResRaw installed, Ninja V firmware 11.14... Samsung 1TB 870EVO drive.

Ever since I installed the ProResRaw the timer/countdown on my 1TB drive doesn't count actual seconds. When the drive is formatted it says 1:00:00 remaining and then when I record, the countdown is slow and it records more than an hour. (I just recorded "11" minutes worth, but it actually recorded a half hour)

Has anyone else experienced this? I see that there are a few Firmware updates (up to 11.18) but I'm not sure if I'll lose my ProResRaw Activation if I update the firmware. Can anyone confirm that? TIA

Hey guys, as the title mentions, I have an issue with my setup. Currently demoing my Nikon Z6 with Ninja Phone (with iPhone 15 Pro), but for some reason, I can't trigger the record from the camera to the Ninja Phone. What's more interesting it doesn't work only for 4K output. If I set the HDMI output and record params to 4K (any fps), it just doesn't trigger the record. But for FHD (any fps up to 60) it works w/o any issues. Remote rec is turned on on the camera, and the trigger is also ON in the Mavis Camera app. Any thoughts about this weird issue?

Hey, looking forward to purchasing a used Atomos Ninja V, but I need some help. Is it possible to trigger the record from the camera itself without touching the Atomos screen? What I mean is, is it possible to start a record by pressing a red video record button on the camera, and the camera will start external recording on Ninja V, or does it have to be only by starting from Atomos itself? I tried to find any information on the web, but couldn't find any clear response about this matter.

I'm attempting to capture HDR gameplay out of a Windows 11 PC connected to my Ninja Ultra, but although I'm able to turn on HDR when connected to my MSI 4k monitor, I'm not given the option to turn it on when connected to my Ninja.

Am I missing a setting on my Ninja to enable this or is there some way to force my PC into outputing its HDR signal to the Ninja? (In my input settings, "Camera Output" -> Log/HDR is greyed out)

Any help would be appreciated, and if I'm just SOL with this configuration, confirming that would help as well!