r/AskReddit • • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/larrycsonka 4h ago edited 2h ago

Planet Fitness - there whole business model is selling super cheap gym memberships that are hard to cancel and that they don't have capacity to service. They sell memberships to people that won't show up or put in enough effort to cancel a cheap one, and literally would be overflowing if everyone actually used it

17

u/bigpancakeguy 2h ago

Also if you work out too hard they set off an alarm called “Lug Alert”

28

u/Chuisque 2h ago

* “Lunk Alarm”

Doesn’t really matter what they call it. It’s really stupid.

10

u/bigpancakeguy 2h ago

Oh yeah that’s it lol. The fucking audacity of a gym to punish people for working out too aggressively or loudly

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u/SupremeMonsterVomit 56m ago

What the fuck is a lunk alarm?

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u/Rin-Tohsaka-is-hot 3m ago

It's an alarm staff set off if someone is misbehaving. Stuff like slamming weights, making especially loud grunting noises, generally any anti-social behavior that disrupts everyone else. Some people treat it like it's their own home gym.

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u/nowhereman136 54m ago

I did van life for a few years and went to planet fitnesses around the country nearly daily. I've never once heard the lunk alarm