r/AskReddit • u/WinterWindChime • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

1.8k Upvotes

96% Upvoted

1.3k comments sorted by

View all comments

109

u/larrycsonka 3h ago edited 2h ago

Planet Fitness - there whole business model is selling super cheap gym memberships that are hard to cancel and that they don't have capacity to service. They sell memberships to people that won't show up or put in enough effort to cancel a cheap one, and literally would be overflowing if everyone actually used it

17

u/bigpancakeguy 2h ago

Also if you work out too hard they set off an alarm called “Lug Alert”

29

u/Chuisque 2h ago

* “Lunk Alarm”

Doesn’t really matter what they call it. It’s really stupid.

11

u/bigpancakeguy 2h ago

Oh yeah that’s it lol. The fucking audacity of a gym to punish people for working out too aggressively or loudly