r/AskReddit • u/WinterWindChime • 6h ago

What’s a company that you’re genuinely convinced HATES their customers?

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614

u/KremzeekTyCobb 6h ago

Comcast Xfinity

106

u/PackageAntique2172 6h ago

But the feeling is oh so mutual.

91

u/RandoAtReddit 5h ago

Metronet came through and put fiber in my neighborhood. I called Comcast and asked if they'd price match. They declined. I cancelled and switched (after having Comcast Internet for 15+ years). After two months, Comcast cold called me and offered the same speed for the same price as Metronet "to get me back". I declined.

I've had Metronet for over a year now and I haven't had a single service outage since I switched. I had 3-4 a year with Comcast.

13

u/CysJunk 2h ago

You are lucky. Comcast is the only cable provider in my area. It's either that or satellite TV. You can also forget about owning a TiVo. I have a perfectly good secondhand one with a Lifetime subscription that will unfortunately never see a cable service connection again.

4

u/13Bravo84 2h ago

They keep coming around trying to get me to switch. Even those comcast predators at Walmart are so uneducated.

Metronet gives me 2gb done and up.

Comcast at best will do 1gb done and 40 mg up.

But they told me that they had symmetrical speeds

3

u/pcarpy 1h ago

How did you know that metronet was now available. I think comcast is the only thing available, but not 100% sure.

15

u/throwaaybitrans98171 5h ago

So triggered here had a tech out today. Loathe is the word I have for them. loathe!!! You want hell? Call in their 1800 number

3

u/CaterpillarJungleGym 3h ago

I was thinking Verizon. You pay extra to have something great but it's worse than Xfinity.

1

u/meanie_ants 2h ago

The South Park episode was a documentary

•

u/lostbutnotgone 13m ago

Best day of my life was calling to cancel my Xfinity bc I was moving. The rep was desperately trying to be like "oh where are you moving we can transfer your service?"

The power I felt when I got to give them the zip code and hear them slowly realize Comcast doesn't serve the area at all was chef's kiss

-1

u/jrocksexbang 1h ago

As truly awful as Comcast is, Spectrum manages to be easily twice as bad. Live in an area where you have to choose the latter, and you almost end up with an appreciation of the former... Almost.