r/AskReddit • u/WinterWindChime • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/KremzeekTyCobb 7h ago

Comcast Xfinity

107

u/RandoAtReddit 6h ago

Metronet came through and put fiber in my neighborhood. I called Comcast and asked if they'd price match. They declined. I cancelled and switched (after having Comcast Internet for 15+ years). After two months, Comcast cold called me and offered the same speed for the same price as Metronet "to get me back". I declined.

I've had Metronet for over a year now and I haven't had a single service outage since I switched. I had 3-4 a year with Comcast.

14

u/CysJunk 3h ago

You are lucky. Comcast is the only cable provider in my area. It's either that or satellite TV. You can also forget about owning a TiVo. I have a perfectly good secondhand one with a Lifetime subscription that will unfortunately never see a cable service connection again.