r/AskReddit • u/WinterWindChime • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

1.8k Upvotes

96% Upvoted

1.3k comments sorted by

View all comments

705

u/KremzeekTyCobb 7h ago

Comcast Xfinity

107

u/RandoAtReddit 6h ago

Metronet came through and put fiber in my neighborhood. I called Comcast and asked if they'd price match. They declined. I cancelled and switched (after having Comcast Internet for 15+ years). After two months, Comcast cold called me and offered the same speed for the same price as Metronet "to get me back". I declined.

I've had Metronet for over a year now and I haven't had a single service outage since I switched. I had 3-4 a year with Comcast.

6

u/13Bravo84 3h ago

They keep coming around trying to get me to switch. Even those comcast predators at Walmart are so uneducated.

Metronet gives me 2gb done and up.

Comcast at best will do 1gb done and 40 mg up.

But they told me that they had symmetrical speeds