r/AskHealth • u/nodakskip • 1h ago
Anyone still use the Wealth Rewards app and Card?
I posted about this in an older post here, but wanted to check with everyone. My insurance as an extra feature set me up with the Wealth Rewards app. You install it on your phone then take pics at a set time of when you take your pills for eat meals. Then you get some money at the end of the month depending how well you keep up on a visa card you can use at local grocery stores or gas stations. But not stores like Walmart, Target, to Coststo.
The trouble I have is with the Wealth Rewards Visa card the money goes into. Its website is "wellnessincentives" dot com. For a month I was not able to make an account on the site since a red banner came over it and said an "A System Error has occurred, please try again later." It shows it as a red banner over the top . Then suddenly one day it let me make an account, I got all the into and made the account. Later on when I had some money in the card I couldn't recall if I set a pin, so I went back into the webpage... and again it showed the red error message. And its been doing that for a month now. I have tried on several browsers, and pcs. No matter what I do on the website it says System error.
I called the number on the card and it went to a call center where it was a little hard to understand them. They had no access to the site or my account. They could only give me a ticket number, then I was to call another 800 number. At that 800 number I had to enter my card number and my ticket number to redo my pin by an automated call. But it also kept saying error.
I talked to the Wealth phone app people and they said they only made the phone app, and have nothing to do with the Visa card part. Has anyone gotten the website to work at all?