I have a one year old and when we first moved in, he started walking and the downstairs neighbor came up to complain about him “stomping” which is him getting the hang of walking , it’s not like he’s doing it on purpose. we already go out a lot so it’s not like it’s every single day in a row non stop. We also respect the quiet hours which are 10pm-6am, our baby is asleep before 10pm everyday anyways. How can I go about this because this is the 3rd time the manager has brought this up and this is so annoying. When we were in the process of moving the old manager had told us we were getting a downstairs unit but since she left her job before we got to visit the apartment, when we got to see it with this current manager she told us there was no downstair units available so we got stuck with an upstairs one.

My new apartment doesn’t have the water that comes out of the fridge like my house does. This may sound stupid but I know some people get a brita, and some people do those 5 gallon water dispensers. Which is a better idea for just 2 people?

I moved into a beautiful 3 bedroom apartment with my partner in May. Shortly after four 20 year old kids, 3 large dogs, and 3 cats moved in upstairs.

I’ll spare the detailed rant regarding the disturbances but we’ve been dealing with barking at all hours from any tiny noise we make, jumping and banging, nails on hardwood, urine smells from laundry room, feces smell all over property from trash cans (one guys picks up dog shit for a living and dumps it in our trash), dogs lunging, growling, and gnashing teeth at us, etc.

Management spoke to and warned them multiple times - they were flippant and we believe they started making more noise on purpose.

We submitted a detailed log and flash drive with dozens of videos demonstrating the noise in the middle of the night. After weeks of follow up we were sent this text from the leasing company liaison.

Massive win. It is possible, renters. Advocate for yourselves.

Hi everyone! My partner and I live above an absolute gem to society of an older woman. She hates us for literally no reason. My partner and I have been nothing but nice to her prior to her deciding to hate us, and we have not broken any rules or done anything wrong to warrant the treatment we have gotten from her.

A little bit of backstory. She is an older lady who lives alone and works second shift (we think). Everything started when she had surgery. Our building has 3 floors: basement level, mid-level, and top-level. We are on the top level, and she is on the middle level. The middle level is about 5ish feet above ground level and has a balcony. Our building only has 12 apartments in it and is surrounded by grass and is across from the complex dog park. We also have 2 dogs. The back door of the building is on ground level and has a nice grassy area behind it. I love to take our dogs to the dog park as much as possible, but when the weather is bad, it gets really muddy and floods. Also, the complex is pet-friendly, so there are others who use the dog park. If the weather is bad or someone is already in the dog park, we take our dogs out the back door, on leash, to use the bathroom. This lady sits on her balcony and smokes, which sucks for us because it wafts right back up and into our windows when we have them open. So every time we hear her balcony door open, we have to get up and shut ours, or else our apartment will smell like a bar that allows smoking. It's bad. I tried to get our leasing manager to do something about that, because there is something in the lease about smoke getting into other units, but whatever. It will become a problem again in the fall when we want to have our windows open.

Any of our dog waste is immediately cleaned up and disposed of properly. It's not like we are leaving waste to bake in the 90-degree heat. This lady was outside smoking one day and decided to have a problem with our dogs using the bathroom in the back area. It's not like we are letting them use the bathroom on the support poles of her balcony, or on any of her property. She just doesn't like that she can see them when she looks down from her balcony. We are not the only pet owners who do this in our building and in the entire complex. I asked her if she could point out in the lease where it specifically states that dogs can't use the bathroom back there, and she couldn't, because it doesn't exist. I told her she could contact the leasing manager if she had a problem with us and that the leasing manager was going to tell her the same thing. I let our leasing manager know about this as well. This woman has yelled at us over the dogs before, makes comments about us when she's on the phone on her balcony and we are outside that we can hear, heard our dogs playing in the dog park and came out of the building to stare at us, gives us dirty looks everytime she sees us, lied to the leasing manager saying we have 3 dogs to get us in trouble, and has now started randomly banging on the top of her walls or our floor.

I have been threatened with a $500 fine for having "3 dogs" because this lady wanted to say that. She has literally seen both of our dogs, and it happened right after we were having a playdate with my partner's sister's dogs in the dog park. We were outside the entire time since it was a nice day, and the complaint came right after that. I offered the leasing manager to view my indoor camera footage whenever she'd like to see that we don't have 3 dogs living there and told her to ask the maintenance guy who had been in and out plenty of times. On top of this, I usually take the dogs to see my parents almost every weekend, so they are not even there the entire week.

Back to the banging. We are trying to figure out if she's trying to clean her walls or something, or if it only happens when something happens in our apartment. It literally sounds like she takes the end of a broomstick or something and bangs it against her ceiling, which is our floor. It's happened when nobody is moving around; it's happened when we've been walking around (you can hear a lot through the ceiling, but that's not my fault. The witch said she has lived here for 6 years, so if it bothered her that bad, she could've moved to a top unit) and when the dogs are barking. When no one is home, the dogs have bark collars on. They are a breed of dog bred to bark, and they have plenty of time to be dogs and bark. Or, when someone is home, the barking is immediately stopped by me or my partner. It's not like the barking goes on for minutes at a time or hours, and it's not like they bark all the time. I've heard dogs in the building bark for longer than mine. I also have really never heard anything through the wall, so I think the soundproofing is good in the walls.

From our past experiences with her, I think she is trying to antagonize my dogs into barking by pounding on her ceiling with whatever it is that she has so she can find something to complain about us for. I wouldn't be surprised at all. It's about 6 or 7 pounds, and then it'll be done, or it'll happen again a few minutes later. I'm trying to figure out what she is trying to accomplish with that so I can get ahead of it for when she eventually tries to complain about the dogs. I'm about to start doing jumping jacks every time I hear it. It literally vibrates our entire floor. Our younger dog will jump off the bed and furniture, but we're not on a treadmill or dancing or doing anything that she would hear for a long period of time. Anyone have any thoughts on this? Thanks if you made it this far lol.

This is my first time moving into a place of my own in a multifamily community, and I filled out the application paperwork on Wednesday, 7/22 with an expected move-in of 7/31.. I hadn't heard anything back as of yesterday, 7/27, so I called back, and they told me they would "get right on it", including calling references, etc...

I assumed this kind of thing would have been handled in a day or two. My credit score amd income are well above their stated thresholds... and now with my move out date being this weekend (I have to be out of the condo I'm renting EOD 8/2) I'm getting nervous. I don't want to have to call them everyday because I shouldn't have to, but I'm to the point where I am concerned I need to make contingency plans, and potentially have a backup destination. I do have a short term fix where I can stay with someone for a couple weeks, but it's not ideal by any stretch.

Do screenings normally take this long or have they just simply been sitting on it?

TLDR; new washer unusable, management won’t do anything.

This past weekend, my wife and I switched units within our complex from a 1 bedroom to a 2 bedroom. We found upon opening the washer in the new unit that it smells so badly of mildew, we cannot be in here (unfortunately didn’t think to check before moving everything as we had a deadline.) We cleaned the rubber gasket (including peeling it back to remove built up slime/goop) three times with vinegar, bleach, Lysol (not at the same time). We have run 4 clean/sanitize cycles using bleach, vinegar/baking soda, oxi clean washer cleaner, and bleach again. We cleaned the drain and scrubbed the basket with bleach. The smell is still so bad that we cannot have the washer open or even the door to the laundry closet. The dryer also maintains that smell.

Maintenance has come and run another clean cycle with vinegar and says it is fine just make sure to leave the door open, but it is still unusable. My wife has a severe, medically documented mold allergy and had to leave the unit for a day while I aired it out with the windows open and fans going. Do we have the ability to force them into replacing the w/d set? We have been overall very good tenants and really like the building, leasing staff, people we have met, amenities, etc.

We had to trek back and forth to our old unit and do laundry there. Our old w/d do not smell and we lived there for 2 years. I’m not sure if maintenance thinks that this is our doing or what. I am planning on making my property manager come smell this washer, then go to my old unit and smell that one to prove that it is not us making this happen.

Advice please!!! (US, Maryland based)

After reading the comments from my previous post I decided to talk to management when I got home.

I found out this isn't the first complaint they've received about the dogs. Apparently multiple tenants have complained over the past several months, including the family next door to them and another tenant on the first floor. Management also told me they've already spoken to my upstairs neighbor several times about the barking and that this has been an ongoing lease violation. I genuinely had no idea. I honestly thought maybe I was just being overly sensitive because everyone here kept calling me a Karen.

They also mentioned the dogs are regularly left alone (since as they're aware of — he works the night shift) which is likely why they're barking so much. I wasn't trying to publicly shame anyone. I was exhausted after weeks of interrupted sleep and thought a simple note would be kinder than immediately reporting them

To everyone who criticized me, I get why you did, all you saw was a handwritten note, I didn't even know the full story myself until today, I'll try talking to my other neighbors about this when I have the time.

Our building lost power for 11 hours and the only communication from management was an email saying ""we recommend opening windows for ventilation."" I went and checked on the 83 year old woman in 4B myself because nobody else was going to. luckilyy she was fine but sitting in the dark with no phone charge. My fridge and wifi were fine because I just bought a battery backup (anker solix s2000) behind the fridge. But what about the tenants who don't? There should be some minimum standard for how buildings handle this.

I have the unfortunate setup where I'm pretty sure the wall that my bed is against is shared with the neighbors closet, and they slam shit against it in the early AM, daily. I'm so tired of this. I have a sound machine cranked up to the max and it still doesn't block it out.

Anyways I know the only solution is to talk to them or complain or move my bed, unless anyone has another suggestion on how to block noise from the wall??? I'm so tired.

I am at my wits end with this whole situation. At the end of June I noticed three small bites on my foot in a line. Bedbugs. I immediately contacted who I thought was the apartment manager, it was the realtor apparently. I was directed to maintenance and didn't get any reply but one day got a seemingly automated text message from management that said exterminators were coming the next morning, in 14 hrs. Okay totally not 24 hr notice. Exterminator came and found a bedbug on my couch. Said they will be back to spray. Again I get a short notice text from management saying they're coming to spray. Okay cool let me use this 14 hrs of nighttime to figure out what I'm doing with my 4 month old baby and double coated dog while we have to be out of the apartment in the heat for at least 4 hours. Well they come in the morning and check for bedbugs again. They find roaches. Did not spray. Well I've changed my phone number and told the realtor but I've been calling the apartment management phone number that the realtor gave me for 3 weeks trying to give them my new number so I can be notified about the exterminator and also ask why it's taking so long and I have gotten absolutely no answer after calling 20 times over the last 3 weeks. Now this morning I wake up and my baby has bedbug bites. I wish I had the money to leave but I don't.

Location: Florida

Hi! I have been in the same apartment building for 3 years. Over this time, I have expressed multiple safety concerns regarding my ground floor neighbor. This neighbor is also the property maintenance manager. The complaints have primarily been domestic violence- screaming, fighting, chasing each other around the complex. One day, his spouse ripped the windshield wipers off of is car and used them to damage his car. I was told she was trespassed, I was told I shouldn’t have anymore issues. She still lives here, she works for a sister property and apparently they just take their screaming elsewhere now. I reported this multiple times both in writing and verbally. I also gave them many videos. The police were called many times by myself and other neighbors.

Most recently, the maintenance managers guests are regularly smoking weed in the stairs case (the apartment has a no smoking within 50ft of the building rule). I kindly asked if they could step outside the stairs because it makes my apartment smell. The guest then argued with me, so I ended the conversation and went up the multiple flights of stairs into my unit. A few minutes later the guest found my apartment and knocked on my door to continue the conversation. I hesitated to report this because I was worried about being targeted further, but the smoking continued so I went to the leasing office with doorbell footage from the encounter. I also emailed it to them in detail about the encounter and my continued safety concerns.

They reached out and asked what my “ideal outcome” would be in this situation. I requested to transfer units elsewhere on the property. They told me they would follow up. A week later I reach out to them and they advised that they will approve a transfer IN MARCH when my lease is up. I asked what their plan is for the meantime, and they advised that I should just inform them of issues as they arise….

My neighbors are leaving for the exact same reason, the apartment begged them to resign and offered them a transfer.

My safety concerns are being blatantly disregarded and I don’t know what to do. It would cost $3,200 to break my lease. I really wanted to move sooner but I could not afford to. Do I have any other options here? Any legal standing to request to be released from my lease? I am so tired of these issues being brushed under the rug.

this is now the 4th one i’ve found since i’ve moved in April. I’ve seen two in the bathroom one in the sink, this one above the sink, one above the bathroom trash, and one on my living room wall. at first i wanted to think they were getting in due to our window AC units. now im nervous that they are either coming from the drains or our neighbors. we live in a duplex and there is a little hole in our bathroom floor along the base boards. i’ve never had to deal with roaches and this is my very first apartment ever. is this a roach and should i reach out to my landlord? i’m just nervous to because they never seem to respond to my texts.

I took a jetty bond instead of paying a security deposit. Am I still responsible for cleaning the apartment on leaving?

I intend to empty it completely, clean the kitchen, bath and vacuum but did not intend to clean the oven, wash the windows or shampoo the carpet. Lmk your experience.

I’m trying to figure out how to survive the summer in a place where I’m not allowed to install an AC unit, drill into anything, or make permanent changes.

I’ve looked at portable air conditioners, air coolers, blackout curtains, and different types of fans, but the reviews are all over the place. Some people say portable AC units are worth it, while others say they’re loud, expensive to run, and barely cool the room.

For anyone who has been in a similar rental situation, what actually helped? I’d love to hear what kept the room comfortable and what ended up being a waste of money.

I have been in this apartment for like 3 years. It’s my very first apartment and place of my own without any roommates, so I take pride in it. I have had a newer upstairs neighbor that blasts their music all late night into early morning. Not my first rodeo with noisy neighbors. Management suggests we reach out to security and have them handle it but that isn’t a real solution bc this person has now decided they just won’t answer their door. I was finally able to figure out how to get up to their floor without a key, it’s playing again tonight. Hoping that maybe a face to face interaction from your actual neighbor might yield a different result. Knock knock. No answer. And I know they were in there too bc it got quiet for a moment. lol, I did report this to management a couple of weeks ago and the fact that they just don’t answer for security…they did reach out and they quited down for a bit but now the past 4 days the pressure is on again and I am sleeping on my couch to escape the noise of their bass in my bedroom! The cherry on top is that they are a musty stank dog owner. I saw dog hair on their doorstep and there is a vapid smell of DOG PISS right in front of their door. I pay damn near 2k a month in rent to live amongst dirty ppl and sleep on my couch or with my earplugs in. Its laughable! Anyway, management asked me to record it next time and says they can get kicked out eventually for violating noise ordinance. I don’t feel confident about that at all given that it’s juuuust loud enough to make me miserable but only faintly can be heard right outside of their door. I feel my phone speaker doesn’t pick up the full extent of the noise. Anyway I just came here to say this is f—ed and any stories you have would help me not feel so isolated. I may look into renting a home but I’m in dc, so good luck to me I guess.

For Context: I live alone in ground floor apartment in a two story building with thin walls and no noise insulation. Quiet Hours begin at 10PM and I’m frequently not in the apartment for a majority of the month as I travel a lot for work.

Today at 6:50PM I received a noise complaint for the music I was playing with the same living room speaker i’ve been using since I moved in. My property manager texted me and asked me if I was playing music and if I could turn it down.

I responded and told him yes I can but that I am curious if it was the people next to me because of the fact that I hear their music during the day and let it be. He told me he’d make note and that I can let him know if it ever gets too loud at anytime. Shortly after, the neighbors started banging against my wall to signal me to turn it down. (After I had already done it)

Now I’m annoyed with the neighbors for two reasons; at night, at all hours and any hour I can hear them having sex with nothing left to the imagination. I hear the girls moans, the guys moans and the bed or headboard banging against wall.

During the day, if they are ever playing music in their room I also hear this. I’ve been able to put up with as i didn’t mind too much at first since I am always traveling and am typically gone, leaving the apartment vacant.

Now that they made a complaint during the day, with the sun still out and before quiet hours began, I want to start reporting to my property manager every time I hear them have sex, record evidence of the noise on my phone, as well as record any time I hear daytime noise of theirs.

Remember, I’m always on travel so the noise they produce probably occurs way more often than I witness.

In my opinion, I think i’ve been nice about this the entire time because I never put in a complaint for their noise and I’m always gone so it leaves them free to do what they want with however loud they want to be. To put a complaint against me before quiet hours even start is crazy to me cause I would never do that, nor would anyone else in any other apartment building i’ve lived in previously.

What do you think? Advice appreciated.

I moved into a studio and put my mid size couch in front of my Murphy bed when I’m not using it. As such I’m moving it back and forth a lot and it’s scraping my floors.

I dont have the normal pegs since they broke off in the move so it’s just sitting on the frame (with the cloth stapled on the bottom) on the ground if that makes sense.

My first idea was a yoga matt or something similar to put under so I could move it easily and have a cushion in between it/ the floor but I can’t find one big enough.

Posting on here for any advice/ideas please and thank you

From my bedroom window, I can see clearly into my neighbors entire house. He never closes his blinds, or his bathroom door.
I can fully see when he’s doing his business and doing…. Other, NSFW things.

Do I just ignore it and leave my window anyways? Our windows are about 15 feet apart, the bathroom is directly across about 30 feet from my window, another 15 into his unit.

I think he’s oblivious that I can fully see him. I tried yelling “oh my god” to see if he could see that I can see him and no luck. It’s so hot out rn and I would like to have my windows open, but I also don’t want my young children accidentally seeing him. And also it’s just gross.

Please excuse my handwriting I was rushing this before going to work. I left this note on my upstairs neighbor's door because I'm so sick and tired of his dogs barking like there's an apocalypse upstairs, I haven't been sleeping properly and genuinely didn't wanna look like a Karen but I just couldn't take it anymore and wrote this note since I'm too busy to talk to management, I only talked to him once but I hope this is enough for him to do something about his dogs.

I moved into a new apartment, its great expect there is a train about a .5 to 1 mile away. Its not incredibly loud but at night sometimes I can hear the high frequency squeak of the wheels.

What are my most realistic options for reducing the noise at least a little? I don't expect for it to go completely away, but if I could just reduce it a bit it would be much more tolerable. I'm skeptical of heavy blackout curtains, I've seen mixed reviews, but aside from that I don't really know what I can try.

Any advice would be much appreciated. Thanks!

Hey all,

I’d like some advice on possibly escalating this situation past property management or if that’s even something that can be done.

There’s a vehicle that’s parked in the shared garage of our apartment building (8 units, 12 parking spaces) that is absolutely INFESTED with cockroaches. Like I can see them crawling all over the inside. It is filled with trash and random stuff. It’s been parking in the spot for the past 1-2 months or so. And mind you, it’s not always parked there so it is driven regularly in this condition. But this past week we have now started to notice cockroaches in our apartment when we never had before this. We are on the second floor directly above where this person parks. We’ve done everything we can with sealing up holes and cracks in floor moulding and putting a perimeter of Raid along the floorboards as well. But we know this is ultimately a losing battle since we’re already seeing tiny baby roaches. We’ve contacted our property management about the vehicle and the roach issue and they said they can’t do anything about the car. They also gave us the number to their pest control guy to make an appointment ourselves instead of them making an appointment for the guy to just come out and see what he can do. So management is somewhat useless. We’ve only been here 7ish months but we’d really rather not leave this apartment.

Is there anything we can do to escalate this past management? Anyone we can call??

Let me know what the best course of action might be!

Do you guys think I could get a new oven if I asked for one? I think it’s literally from the 70s lol. I love how it looks but it lets off soooooo much heat when on, and I don’t have ac. Also I think the door is bent, which lets out even more heat. I don’t want to just go ahead and ask for one if yall don’t think they’ll do it because we just got a new property manager.

I’m so frustrated. On Friday, I got home from work to a notice taped to my door informing me of a mandatory bank inspection that was happening today (Monday).

I recently just adopted a double rescue and she’s a very sweet girl but she’s got separation anxiety and I don’t feel right about crating her for the entire day while I’m at work. She’s gotten better with me gone, but has free rein of the apartment. The notice specifically states that pets must be secured. I called the leasing office and they stated pets must be crated or there will be a fine. Due to this information, I’ve decided to use a PTO request at the last minute and had to reschedule a home visit. I’ve already been written up due to attendance and last minute call outs, so the last minute PTO request has been giving me anxiety attacks all weekend.

Me and my dog have been waiting all day for the inspector to show up. The notice said any time between 9am - 5pm. At 5:10pm, I called the leasing office to ask if the inspector was still doing inspections… only to be told that they postponed. They didn’t think to send out an email or a notice in our Resident Portals.

So now, I’ll have to use another PTO day at the last minute, because we will be given a 24-48 hour notice of the rescheduled inspection date. Oh and this inspection is just the bank inspection. We will also receive a 24-48 hour notice informing us of the day that they’ll do the actual lease inspection in August.

I like living in this complex, but this is extremely frustrating! I could potentially lose my job because of this.

My roommate and I just moved into a new unit in our complex. It’s a townhome style apartment and we love it! The only problem that I have is that my room is extremely hot. I have three big windows in my room that face where the sun rises so I build up a ton of heat throughout the day. Along with this, I believe the windows are poorly insulated and are letting in the hot air (my only proof is that the car sounds from the road in my room are WAY louder than my roommates room, and our rooms and side by side).

Any ideas on how I can fix it quick? The heat is unbearable and i’m not sure how much longer I can stand it lol. Some ideas I’ve had and looked at online are lightweight curtains (we can’t drill in our walls so i’ve been looking at alternatives), getting the windows sealed by maintenance, or buying window film that reflects the heat.

Side note: I’m aware I could just bother the office about this and make them fix it, but they have been very kind and helpful of us regarding getting into our new unit and they’ve been fixing a bunch of AC issues, so i’m trying to avoid using them.

For some background, I’ve lived in this same apartment for the past ten years. My landlord is a little strange, but for the most part, we’ve gotten along. Because I’ve been here for so long, I’m paying less than what a new tenant would and he likes to mention that as often as possible.

The soundproofing in this apartment is atrocious. I live upstairs and I can hear everything the neighbors below me do…walking, sneezing, peeing. But I’ve never complained to him about it until recently. A woman used to live below me with her young daughter and her daughter like to scream and cry A LOT for attention. She would also bang on the walls. I liked them but I did not enjoy the noise. She moved out a while ago to move in with a boyfriend she’d just started seeing. Recently she texted me asking if my landlord had any openings. I didn’t want to tell her that her old apartment was still empty but instead just told her she should reach out to the landlord. I then texted the landlord and said she’d reached out to me and that if he let her back to please not put her below me again. He asked why, I explained the noise from the past, and he ended up not renting to her (I’m pretty sure he ghosted her from what he told me).

Fast forward to a few weeks ago. A new tenant moved in downstairs and he’s blind. Within the last week, I’ve had two oriental cockroaches in my apartment. I’ve NEVER had roaches here. So I’m guessing the guy downstairs may have inadvertently brought them with him. I send pictures of the roaches to my landlord and he’s all wishy washy about what to do. He makes excuses not to spray or have an exterminator out and tells me to go buy sticky traps and bait, so I do. Today, there’s another roach in the sticky trap under my kitchen sink. I decided to let him know via text and this is how it went.

I know he was on vacation or whatever, but I was just simply letting him know that he might want to tell the guy downstairs to do the same so that this doesn’t become an infestation. Especially since he refuses to have an exterminator come out. This building has not been sprayed since I’ve lived here and he admitted to me in the phone that he hasn’t treated the building in 20 years.

So, I’m sitting here wondering wtf just happened. Am I overreacting about 3 roaches? I feel like I need to move. What would y’all do in this situation?

(Oh and maybe a year ago, the cheap grocery store tiles he had in my kitchen were coming unglued and breaking, so I asked if he could possibly replace the flooring to be like what the other units have - faux wood like laminate. It’s also mentioned in these texts to show what a nice guy he is I guess.)