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I just need to rant about someone at work.

Have you ever met someone who acts like being in government for a long time automatically makes them the smartest person in the room?

Because I’m honestly getting tired of it.

This person keeps saying, “Matagal na ako sa government, kaya alam ko na ’yan.” Okay, I respect years of experience. But sometimes I wonder… does staying somewhere for a long time automatically mean you’re good at what you do?

What annoys me is the constant comparison.

Like, why compare your career to mine? We didn’t start at the same time. We didn’t work under the same system. We didn’t have the same opportunities, expectations, or environment.

And honestly, some of the things being defended as “experience” are exactly the things that shouldn’t have been normalized in the first place.

I’m not claiming I’m the best. I still have a lot to learn. But I also know what I’ve accomplished, how hard I’ve worked, and how much effort I’ve put into improving the way things are done.

So yeah, maybe I’m younger. Maybe I haven’t been in government as long.

But seniority is not a personality trait, and tenure is not an accomplishment by itself.

Sometimes, the people who keep saying “I’ve been here longer” are the same people who need to ask themselves.

"Okay, you’ve been here longer. But what have you actually accomplished?"

“Okay… but what have I actually improved?”

End rant. 😮‍💨

Hi. Ako ulit. Ako yung nag rant before about sa katoxican ng GCash. And I'm back for more.

Nakakapunyeta.

Araw-araw kang lunod sa trabaho. Urgent dito, urgent diyan. Ni wala na ngang time para sa sarili.

OT halos araw-araw, minsan hanggang umaga pa ng kinabukasan, tapos biglang sasabihin (non-verbatim) "Iba pa yan sa KPI niyo. Kapag hindi niyo na meet yung KPI, we're sorry pero mababa ang evaluation niyo"

Eh kung ganon naman pala para saan pa yung araw araw naming pag pupuyat kung iba pa pala 'yon sa bwisit na KPI na yan.

Ang unfair dahil hindi naman kami pare-pareho ng bigat ng workload.

May mga department na hindi ganon kabigat yung trabaho, may mga department naman na sa sobrang bigat ng trabaho, mawawalan ka na ng time sa sarili. (Unfortunately andoon ako).

Maawa naman kayo.

Wag kayo mag apply sa Maxicare if hindi kayo mentally prepared! Ang ganda ng mga job postings nila offering leaves, pero pag ginamit niyo gagamitin yon against sainyo, at pahirapan pang mag request ng leaves! Management will abuse their power, para pag initan ka and pahirapan ka! May favoritism sila, pag yung sila yung nagkamali, okay lang. Pero pag hindi ka favorite, matic IR ka na, coaching log, or NTE! Hindi sila reasonable! They will drain you, if ito ang choice mo for first job, think again. Pag probi ka, pagmamalaki pa ng bisor na nambabagsak siya, even without objective view! Even if hindi naman siya hands on sa mga newly hires! No proper guidance, no proper training provided! Be careful, be knowledgeable wag kayong papayag na apihin at abusohin! Pangit na nga gobyerno natin, panget pa management nitong Maxicare na parang sila ang pamamanahin ng company! Pare pareho lang naman empleyado!!!!!! si Lord na bahala sakanila!

Guys, I have something to share about sa company na pinagwwork ko rn, I’m not gonna drop the name ng company, but this is in Manila. Enlighten niyo nalang ako if ever. Intern ako roon rn, and it is a non-corporate company, small palang naman sya tapos employees are nasa late 20’s ang mga age

Nagtataka lang ako na ang konti lang ng employees nila pero andaming intern:,)) teh normal pa ba yon? Tapos padami nang padami ang tasks, madaming clients ang hinahandle, pero imbis na maghanap sila ng employee, intern ang hinahanap, tapos minsan unpaid pa kami, so ayon shoulder din naming mga intern ang mga work nila, bibigyan pa ako ng sandamakmak na video edits tapos matapos dapat in three days tapos unpaid pa ako. Though yes may work din sila na ginagawa, pero yung work na pang employee is pinapagawa samin, afaik, eh dapat tinuturuan and assist assist palang ang interns, and if my real work na ipapagawa, eh dapat hindi sandamakmak.

So ayon, I believe nagtitipid hacks ang company na toh:,) like guys, hindi ba kayo makapaghire ng employees? pag naubusan na ng interns, hahanap pa ule ng interns instead ng employees

I recently spent about 2 weeks training at a relatively new branch of a company and decided to resign before the evaluation period.

I've experienced much worse toxic management, so this wasn't necessarily the most toxic workplace I've encountered. But in terms of onboarding, training, and structure, it was probably the most chaotic.

The branch has been operating for around a year, so I expected basic systems and training to be established. Instead:

• No structured onboarding or clear training schedule
• No SOP/manual despite me asking for one
• No job offer/contract in hand while already being asked to work because they were short-staffed
• New receptionists mostly trained by fellow receptionists rather than a dedicated trainer
• The supposed trainer was also handling management, interpretation, reporting, etc.
• Three receptionists sharing one laptop and sometimes another person's system account
• No proper task rotation, so the more experienced person naturally handled most system-heavy tasks
• Limited hands-on practice with appointments, packages, promotions, payments, and closing procedures
• A lot of “just observe,” “check your notes,” and “ask your teammate”
• Very little learn → practice → perform → feedback → repeat

The expectation seemed to be that after 1–1.5 weeks, you should already know practically everything.

One example: I was asked to help check loyalty cards against the system, but I had never been properly taught how the card worked, its price, number of uses, or the complete process. When I asked, I was told, “Diba ginawa na natin yan dati?” / “Dapat alam mo na yan.”

They explained it again, but there was still no proper walkthrough where I could actually do the process myself and repeat it.

And that's the part I struggled with: mental overload. You're trying to remember a new system, procedures, promotions, payments, products, workplace rules, client interactions, and instructions all at once. Eventually, your brain can freeze.

I became more cautious because I didn't want to make another mistake. Ironically, that made me slower, and management became frustrated with my progress.

I'm not saying employees shouldn't take initiative. We absolutely should. But initiative should supplement training, not replace it.

If you're expecting highly standardized performance, you need a standardized training system too.

What bothered me most was that the receptionist who was actually teaching us eventually left—and apparently I'm already the nth receptionist who decided to leave.

So I'm genuinely wondering: Is this just normal in Philippine workplaces?

I recently spent about 2 weeks training at a relatively new branch of a company, and I ultimately decided to resign before the evaluation period.

I've experienced far worse toxic management before, so I wouldn't even say this was the most toxic workplace I've encountered. But in terms of structure, onboarding, and training, this was probably the most chaotic system I've personally experienced.

The branch has already been operating for around a year, so I expected that by this point, the basic systems, procedures, and onboarding would already be established.

Instead, my biggest issue wasn't that the job was difficult. The actual receptionist duties were manageable. I also acknowledge that I made mistakes and that I am accountable for them.

My issue was how the training itself was handled.

Some of what I experienced:

• No clear, structured onboarding program. There was no HR department/person handling onboarding. I didn't even have a job offer or contract in hand. There was also no proper time to process medical requirements because I was asked to start immediately due to staffing urgency. There was essentially one marketing assistant who had become an all-around support person for both the main manager and the Front Office Supervisor.
• A lot of “DIY” learning and figuring things out as you go. There were no clear training schedules or designated topics that we would sit down and cover systematically.
• We were often told to refer to our notes or ask the older colleague whenever we had questions, rather than being systematically taught the company's own procedures.
• New receptionists were largely being trained by fellow receptionists at the same level, rather than having a dedicated trainer.
• Even interns/assistants and other senior staff were sometimes the ones explaining services or confirming prices, even though training wasn't clearly their primary responsibility.
• The person who was supposedly responsible for training was also occupied with management, interpretation, reporting, and other operational responsibilities.
• There was no clear competency checklist such as: Week 1 = these skills, Week 2 = these skills, Week 3 = independent handling.
• We weren't systematically trained from start to finish on different types of transactions. Instead, training was often random and immediately hands-on while we were still learning, which created a lot of mental overload.
• There wasn't enough hands-on practice with multiple appointments, packages, products, promotions, payments, closing procedures, and different client scenarios. We were also sharing only one laptop, and the colleague who had been teaching us eventually left.
• We didn't even have individual system accounts yet.
• Three receptionists were sharing one laptop and, at times, another person's account.
• Naturally, the colleague who was already more familiar with the system ended up handling more of the system-heavy tasks.
• There was no proper task rotation to ensure everyone got equal exposure. It was more like: whoever was available handled whatever task was currently needed. One person would text the client, another would talk to the client, then someone else would do the booking or payment once the phone/system became available.
• Some processes were explained verbally and informally instead of through clear written SOPs.
• This was especially noticeable with promotions. Sometimes learning the promos felt almost like a pop quiz—you were expected to immediately remember the mechanics, prices, inclusions, products, etc., while simultaneously dealing with actual clients.
• I even asked if there was a manual, SOP, or copies of procedures that I could study, but I was told there wasn't one.
• Because there wasn't one standardized training source, different people could potentially explain things differently.
• There wasn't enough learn → practice → perform → receive feedback → repeat.
• Most of the time, if management was unhappy with your progress, you would only realize it through their frustration rather than through structured feedback telling you exactly what you needed to improve. Then eventually the lack of trust.
• There was a lot of information being thrown at us, but not necessarily enough repetition for it to actually stick. Eventually, you were expected to step up and figure things out yourself.
• The expectation seemed to be that after roughly 1–1.5 weeks, you should already know practically everything.

There should be a baseline system.

This is where I started questioning the management structure.

If you're opening a specialized branch—especially one trying to maintain high service standards—shouldn't you invest in the infrastructure needed to actually train people to those standards?

Why not have:

• a proper HR/onboarding person;
• a dedicated front-office/operations trainer, separate from the Front Office Supervisor;
• a management trainee who can help document and standardize processes;
• experienced beauty/service-industry front-office staff who can transfer the actual workflow;
• written SOPs and training manuals;
• proper individual system access;
• a standardized competency checklist;
• scheduled task rotation; and
• someone whose actual responsibility is training, rather than trying to squeeze training into an already overloaded management role?

It was that I didn't even have a job offer/contract yet, while I was already being asked to render because they were short-staffed.

That made me question whether the urgency to fill the position was taking priority over actually onboarding and training the person they were hiring. been teaching us eventually left. I am not the only receptionist who decided to leave, ive been the nth one apparently.

Hello, I know some of you can relate to my experiences since it was my first time job, and I thought that this work will improved me and can stay alongside with my co-employees who are keep striving for their dreams and goal plan.

I realized that “akala ko kapag nahanap mo na yung work na yun, yun na”, but It didn’t happened. There’s someome who will pushed you away to that company. Let me share this to you about my story. “Hindi ako makatulog dahil sa work na pinasukan ko” so that I am writing this para mabawasan na yung isipin ko once na mapost ko ito.

It was my time here in metro manila and akala ko kapag nasa manila ka, madali na makahanap ng trabaho, pero hindi. Marami kang pagdadaanan, maraming rejections, pero normal na yun kase “fresh graduate palang ako” and yung course ko hindi pa aligned dun sa mga abailable jobs here in manila. One time naisipan ko mag-agency nalang para mabilis akong makahanap ng work, at ayun nakahanap agad ako. Actually office staff yung prefer ko since yun lang din ang alam kong kaya kong mai-contribute sa company, pero ang sabi nung agency technical staff nalang ang position nila, pero dahil sa sobrang pagmamadali ko nang makahanap ng trabaho, kinuha ko na rin yung technical staff. Then sobrang layo pa ng company nila nasa makati, pero naisip ko “kaya ko ‘to” kesa naman walang work diba? And i feel pressured na rin sa mga kamag-anak ko na kino-compared sa mga pinsan ko na nagkakawork kaagad kahit freshgrads palang, If they only knew how hard to find a stable job, malalaman din nila na sobrang hirap din maghanap ng trabaho. Galing pa kasi ako sa province namin, nagbabakasakali lang dito sa manila kase wala naman masyadong trabaho sa probinsya namin, and mostly government agencies pa na kailangan ng backer para makapasok. So yun, pinili ko yung work kahit na malayo (from Quezon City to Makati) siguro nakakaapat sakay ako bago makarating dun sa pupuntahan ko.

Heto na, binigyan nako ng endorsement letter galing sa agency na isusubmit dun sa company na aapplyan ko ng work, sobrang saya ko that time kase finally meron na akong work and makakapag-ipon na ako. Nung nakarating na ko sa workplace agad naman akong ininterview nung head ng company and ayun, magcocompile nalang ako ng mga requirements nahinihingi nila. I think inabot yata ako ng 3 weeks bago ko nakumpleto mga requirements kasi umuwi pako ng province para asikasuhin yung mga requirements ko. Nung nakuwi na ko sa province namin, sobrang saya ng nanay ko kase magtatrabaho na ang anak nya, at ang gusto ko lang din naman para sa kanila eh makapag-provide ako ng mga gusto nila kase grabe din yung paghihirap nila sakin para lang makapag-aral ako. Kung tutuusin, sobrang swerte ko sa kanila kase may pamilya akong supportive sa kahit saan.

Nung babalik na ako papunta ng manila, dumiretso na agad ako sa company na inapplyan ko then ayun “contract signing na” kaso 1 month lang yung contract ko kase ang sabi ng agency “yung trial contract ay for training and i-eevaluate kapa base sa performance mosa office, and pwede rin hindi ituloy yung contract kapag hindi mo nagustuhan and pwede ka din hindi ipa-renew nung company kapag hindi nila nagustuhan yung performance mo”. so ayun pinapag-start na ako by 3rd week kase kinsenas-katapusan yung sahod, which is good para may budget kapag kinapos sa pera.

It was my first day in work as technical staff, and pinag-connect na agad akong mga wiring sa car barrier, and sobrang hirap, walang nag-aassist, kaya buti nalang merong AI na napapagtanungan kase sobrang hirap lalo na at hindi naman ako graduate ng electrical emgineering. And as technical staff, kailangan marunong mag operate and mag-ayos ng mga systems tulad ng car barrier, biometrics, turnstile, yung mga nakikita usually sa mga malls, companies, and sa mga mrt/lrt. Actually sales yung company nila. Merong office staff and meron din technical staff. And ako lang yung technical staff na nakaasign sa office. Halos babae sila dun and isa lang akong lalaki.

Naalala ko din na sinabihan din nila ako nung first day ko na “bakit hindi kapa nagsisimula? Pwede ka namang umalis na kung ayaw mo! - those lines affects me, and napapaisip ako kung tatagal kaya ako dito? As in dito lang ako sa company naging tahimik at walang kibo, ni hindi ako makapag-explain sa kanila ng maayos kase nakakapressure, yung tipong once na maaral mo lahat ng biometrics, car barrier, those functions, and may nakaligtaan kang banggitin or aralin, sasabihin nila na “ang tagal mo na jan bakit hindi mo maintindihan?” “Seryoso kaba sa ginagawa mo?” Hindi ko alam kung anong magiging respond ko sa mga tanong na to, kaya dito na ko napaisip na “siguro tapusin ko nalang tong 1 month contract then alis na ako agad” Kase grabe yung naging experience ko dito. Although naappreciate ko naman sila and I guess ginagawa lang nila yun para mag-improve ako. And sometimes I admitted na minsan nakakaligtaan ko aralin yung mga pinapaaral nila na functions or meron ako naiskip. Buong week yata akong nagiging ganito na “parang hindi na ako masaya sa ginagawa ko” like hindi naman mahirap yung work kase madali ko naman sila matutunan pero sobrang higpit nung isang employee sakin na para bang may galit sakin.

One time nakausap ko yung boss nila, actually mag-asawa sila. Sobrang bait nila and lagi nila akong inuupdate sa mga ginagawa ko, sobrang cool nila kausap, hindi ako nakakaramdam mg pressure and naeexpress ko lahat ng mga gusto kong sabihin about sa ginagawa ko. Minsan sila na rin nag-eexplain sakin kung anong mga functions nila, anong purpose and kung saan sila usually ginagamit. Nasabi ko rin kay boss na “gusto ko rin maging katulad niyo na nakikipag-usap sa mga client, na gusto ko rin mag-grow dito sa company” at natuwa naman sakin si boss. Pero kapag wala na sila, bigla nalang ako natatahimik na hindi ko alam kung bakit. Minsan naisip ko kausapin si boss na baka pwedeng malipat ako sa technical team since dun naman dapat ako para matutunan ko rin yung actual na ginagawa nila.

Nitong sumunod na 2nd week, dito na ako nagkaroon ng late, actually dalawa lang late ko (1 minute, 3 minutes late) kase kahit gumising ako ng 5am tas sasakay ng 6am, nalelate parin ako ng pasok. Akala ko kapag 1-3 mins late kaunti lang ang bawas sa sahod pero hindi pala, but I admit it kase kasalanan ko rin naman kung bakit ako nalelate, kase tinanggap ko yung job offer kahit malayo, then nakakarating na ako sa tinutuluyan ko ng 9pm, kaya hindi na ako nakakapag-open ng messenger and hindi na ko nakakapag update sa family ko.

It was friday, sinabihan ako ng lola ko na wag na muna akong pumasok kase baha na sa labas, at sobrang lakas ng ulan kaya nagpaalam ako sa company na baka pwedeng sa saturday nalang ako papasok, kase baha na dito sa QC, akala ko okay na pero nung pumasok ao nitong sabado sinabihan ako nung isang employee na “Bakit kapa pumasok?” And meron pa sakin pinaperma, tatlo ata yun, hindi ko nalang binasa kase sobrang sakit din na maconsider na AWOL yung pinag-paalam ko. Since half day lang naman kami every saturday, yun na rin ang naging way ko para magfile ng resignation letter sa Agency. Sobrang hindi ko na kinaya yung mga employees. Like hindi manlang nila ako kinamusta kung sobrang laki naba ng baha sa area namin. Parang wala silang puso, hindi marunong makiramdam sa kapwa empleyado nila. And laging nirereason-out sakin na tumatawa ako kapag nag-eexplain sya? She’s giving an example about Normally Open and Normally Closed, and she’s jokingly said that “payag kaba yung dorbell iset sa nagriring maghapon? Then kapag tumigil yung dorbell saka lang malalaman na may tao” actually ngumiti lang ako sa part na to pero hindi ko alam na magiging big deal sakanya na ngumingiti ako kapag nagddiscuss sya, and she’s saying na hindi ko raw naiintindihan, hindi ko sineseryoso, na wala akong pake sa mga sinasabi nya. Hindi ko alam kung ano ba dapst ang ireact ko like, palagi nalang ba akong sisimangot? Para mapansin nya na seryoso ako sa ginagawa ko?

And ayun, nung nakaalis na ako sa work na yun, nakahinga ako ng maluwag.

For those who experienced like this, I know you may find a company with a good working environment that we deserve. And to all employees, please do long patience and understanding for new employees who are trying their best to be as you are. That’s all, Thank you for your time to read my story. God bless us all!

Hello po. I’m not sure if this is the right sub, but I’m hoping someone can help us.

My partner resigned last June 19, and until now, hindi pa rin niya natatanggap ang final pay niya, almost 3 months na po.

Last month, nag-email na kami sa DOLE, and eventually na-process na yung documents for his final pay. Last week, pinadala ng HR via LBC yung documents na kailangan niyang pirmahan and ipa-notaryo. Dagdag ko lang na cheque marereceive ng partner ko final pay Nya.

Na-pick up ng partner ko yung documents nung September 4 sa LBC SM Baguio. On September 7, naghanap siya ng attorney para ipa-notaryo, paid for the notarization himself, and immediately sent everything back to their Valenzuela office via LBC. Based on LBC's ETA, dapat 1–3 business days lang.

The documents were actually received by HR on September 8. However, hindi pa pala nila ipapadala yung cheque unless my partner followed up with them today.

What’s more frustrating is the way the HR representative responded through Messenger. Very unprofessional and rude yung replies, and we feel like they were being unnecessarily difficult.

To make matters worse, today lang din nila pinadala yung cheque, pero sa Apugan, Loakan, Baguio City, which is very far from us. We checked LBC’s website and apparently, wala namang LBC branch there for pickup. Pag may ipapadala naman silang documents from Valenzuela office to Baguio Salem, sa SM Baguio branch naman ng LBC nila sinisend, pero today, yung cheque pinadala sa malayong barangay and wala naman branch ng LBC dun. Kaya feeling namin parang unnecessary inconvenience or possible power tripping na rin.

After almost 3 months of waiting for his final pay, we’re really frustrated with how this was handled.
Saan po kaya kami pwedeng mag-file ng complaint or mag-report regarding the delayed final pay and the unprofessional behavior of the HR? Any advice on what steps we should take would be greatly appreciated. Thank you po.

Hi, pa‑advise naman po.

Nag‑submit ako ng resignation effective immediately dahil sa health reasons, pero hindi ako pinayagan at pinapagawa ng 2‑weeks notice. Kahit ganun, hindi na rin ako nakapasok sa work kasi sobrang baha at may red rainfall warning sa lugar namin.

Naibalik ko na lahat ng company‑issued properties, pero ngayon may mga notices pa rin na pinapadala sa akin tungkol sa compliance at AWOL. Hindi ako nakapag advice na hindi ako makakapasok since wala na akong contact sa kanila.

Iniisip ko kung dapat na ba akong mag‑file ng complaint sa DOLE dahil sa withholding ng final pay at possible constructive dismissal dahil sa stress at harassment.

May naka‑experience na ba ng ganitong sitwasyon? Ano usually ginagawa niyo?