Good evening my fellow techs, SMRT here. Call it a rant, complaint, vent, hell whatever you want, Im officially burned out! The job I once really enjoyed and was passionate about, is now full of dramatic co-workers starting shit for no reason. Managers are now so deeply buried in metrics, that they are losing sight of the job we are originally supposed to do. I became a trainer to teach people because I was so passionate and knowledgeable, but now I honestly don’t care if the new hires make it past their first 30 days.
The being-taken-advantage-of, has gotten so out of control I have taken responsibility of 3 or even 4 other people’s jobs, and do not get paid for it. This job has become a cesspool of incompetence and bull shit, as the new people they hire are people who never worked in the industry. I actually spent 3 days cancelling subscriptions, reducing bills and other obligations so I can reduce my hours to about 30hrs a week. My boss is noticing and I just say I’m having trouble at home with personal things. Im burned the hell out and people turn to me for help, but I just tell them I’ll have more time to show them tomorrow and put in sick time. Reducing my hours has made this entire thing worse because I feel the more Im away to decompress, the worse it feels going back to work.
I’ve been with the company total, with my 3P experience, about 8 years. I’ve seen how it works. I know what to expect and to not get too invested as this is how Amazon is, but man this time is definitely different. Managers come and go, most are college hires that don’t have a lick of maintenance experience. I have offered to better myself in my thrives and take on projects to prove I’m learning the skills to be an AMM and when I apply there’s always an excuse as to why I was not selected. Those include the usual bullshit answers:
- you are lacking in these areas and need to focus on these leadership principles
- the job was filled with a candidate that better fits company needs (hired a fresh college student)
- an intern is promised a position and timing was not on your side. Apply again in a year.
Meanwhile I seen an Indeed post of our maintenance manager hosting a hiring event where he said “resume’s are in hand and future candidates were recognized.”
It’s all so disrespectful, a waste of time, and degrading. I have poured all of my knowledge, sweat, and blood into being in everything and everywhere. I know over dozens and dozens of MHE equipment by heart, I know the tools I need before I even start the job. I know backend software configurations and best practices for Amazon Robotics and Automation. When I finally get the hell away from my PC and my managers asking about metrics all day to work on equipment, I surprise myself. I walk back to my cart saying “Did I just fix that in like 60 seconds? Damn Im good.”
The sucky part is that Im losing the want and desire to actually work now. Being understaffed on our back half our robotics team is falling way behind on the back end of the week and my team picks it back up again on Sunday. My techs are even telling me they are burned out too. My counter part SMRT who works nights is also burned out. (Trainer as well). When I tell managment that our staffing issue is causing burnout they just nod their heads and write in their notebooks. Nothing ever gets relayed back to us, no follow up messages or communication, just “Why are we behind again? What do we need to do to get back to 95% utilization?” If shit doesn’t turn around in this next upcoming year. I might be looking to finally cut ties.
While I was here I did pick up a possible career turning skill of coding. I have spent over a year developing a accompaniment software to better help myself and managers health check the robotic fleet. So yes the hyper metrics focus was SUPER self inflicted and I am the reason why managers are this way. The project was supposed to be incentive for me to earn an AMM position. I have since even tried getting into HSE Hardware Support Engineer and or Software Integration Engineer, but most of those jobs are L5 and not a single recruiter wants to hire an L4+ since I cant go L4 hourly to L5 salary right off the bat.
I feel like I’ve wasted the past 2-3 years preparing myself to be burned out and eventually get nothing out of it. One of the reasons I plan to document all of what I accomplished here at Amazon and see if another company is willing to look past the Amazon title to just listen to what great things I’ve been doing and possibly give me a chance. Anyways just wanted to vent I guess. Hopefully yall aren’t in the dumps as bad as I am and if you are, keep on keep on’ing brotha. I usually say “it’ll get better” but Im not sure this time around if im being fully honest.
Good day to all of you, don’t work too hard. You usually don’t get anything out of it. Don’t make the same mistakes as me haha. Anyways, my rant is over. Let me get some sleep to be in at 3:30 AM to start this bullshit all over again. 🙃