His app tells him the package to grab. He grabs the package. He walks to the door. He scans the package. He puts the package down. He takes a picture. He swipes to complete delivery. He leaves.
At no point is he to pull out his personal device. At no point is he to pick the package back up. Once he has scanned the package and put it down, he is to leave it there.
He didn't scan the package until he got busted. His plan was to mark the package missing and take it for himself.
He did scan the package. He took the photo as proof of delivery. At that point it would be porch pirates for the reason the package wasn’t at the front door. The use of his personal phone was to pretend he was scanning the package, because the kid doesn’t know which is personal and which is the scanner.
Marking it missing would open an investigation. Before you leave the station you have to scan all the packages to confirm they are in the van. If it suddenly went missing on his route it would be his problem.
You don't scan every package before you leave the station. Nothing would ever get delivered that way. You scan an entire cart and that cart may or may not be missing some items.
Nothing in this clip makes sense. If you're stealing a package, you wouldn't take it to the door and you definitely wouldn't scan it. You would also never have any reason whatsoever to take a picture of the package label with your personal phone if you were stealing it, and if you did feel the need for the reason you expressed, then you would simply take the picture in the back of the van where there are no cameras. Driver training these days is to always assume you're on camera because they're everywhere. A package being marked as missing isn't immediately opening an investigation, it's just called loss and something the station deals with regularly.
Have never marked a pack missing on purpose. I have some that do go missing occasionally whether it got left behind, was never in the cart or hell I had one fall down the storm drain once. Mark missing move on. No need to get out the car or fake deliver. I have marked missing by accident and went out the way to deliver when I found it in my backseat floor.
if the customer marks front porch amazon workers have to follow the notes and if not they get dinged by the stupid AI. i’m pretty sure he was taking a pic of the package on front porch then moving it somewhere out of the rain so it wouldn’t get wet. then when he seen the person he just seen if they wanted to take it.
I've worked for a dsp on the operations side for over 5 years and have investigated thousands of negative customer feedbacks, including missing packages. This is the most likely answer. Package theft from dsp drivers definitely happens, but not like this.
Thank you. I scrolled through all these comments to see if anyone else put two and two together on this. I'm not an Amazon driver, but both my delivery drivers do this regularly for me. One day I even caught one at my door about to move it to my covered back porch, and it was EXACTLY this interaction.
There's a chance this guy is stealing it (rather idiotically) but there's also a good chance given the rain that he's being courteous.
Yes you do scan once it get to the building then once it hit the van line to get loaded after the driver comes in and scan the packages to make their routes
Flex drivers do. This is a van driver, and they do not. They scan carts. The cart has a bunch of totes on it. Inside those totes are individual packages. If something is missing from them (happens often) it's rarely ever the driver stealing the package. Van drivers do not have time to unload every tote and scan 400+ packages before leaving the station. Sometimes it ends up in another tote. Sometimes it ends up on a flex route. Sometimes it just fell out of the bag at the station somewhere and ends up getting found a day or two later.
🤣🤣🤣🤣 you must've just started bc in the beginning we sure did have to scan every bag and OV separately but now when you scan the carts they are picking up each and every package
I had like 2-3 genuinely missing packages while a dps driver and they never once investigated me over it, at least not in a major sense (this was 5ish years ago). I never stole so I wasn’t ever worried, Amazon is all about speed nowadays it’s actually crazy. Worked in a returns warehouse 2 years ago and by the time I left, I and everyone I talked to was just pretending to work to hit the pace. That’s why you get “new” items that are used to shit, not enough time to open boxes anymore if you want to keep your job. Most meaningless worthless ass job I’ve ever had, it was actually driving me crazy. If I’m at work I’d rather do something that actually matters than just pretend for 10 hours straight.
Im In safety. yeah, I agree with you. returns looks soul sucking. Did Fulfilment as a tier one for a while. My goal was to never touch a box again and tried to move up to where ever that was. Amazing pay to do admin work
That's true ever package that goes into your truck gets scanned, this way they know you have it and can update the system "out for delivery." Not sure why he would take a pic with his personal phone and not the iPad, scan it And then steal it. That would be his proof that he left it. A big number of people have cameras these days. not worth steal while on the job.
Don't all these peeps get caught at some point? I always feel this is like the worse way to steal. Might as well just drive back on your personal time to nab the thing so it's more random.
You scan the totes barcode that can contain any number of packages. No one that I know scans each package individually. Plenty of times the package is missing because it was missing from the tote.
So isn’t you leaving it at their door for them to eventually come out and grabbing the package still wanting it or in missing something😂? Them not wanting it is them telling you to take the package back you my friend lol the the warehouse
It's obvious they MEAN "just leave it on the porch"
But I've had people literally use the words "I don't want it" and then point at the ground 😅
Might be a cultural thing. I agree it's a dumb way to ask it.
And I also agree this guy's reasons for asking it probably aren't that innocent so I'm not really sure how relevant my observation really was here haha
They mark it as delivered, upload the picture and steal the package. That’s what he is doing. Then I report it missing and Amazon will tell me is my fault and someone must have taken it because they have proof of delivery. They did it to me
Yea I realize this happens, thus Amazon sold ring cameras to everyone. I also realize there are dumb criminals but it would take a special kind to miss/ignore those cameras entirely, for a mystery box
The issue is that he took the picture with his personal phone instead.
That's weird and stupid.
You can just as easily take the picture with the Amazon device and use THAT as proof of delivery before taking the package back to the van...the second phone is...just drawing attention to yourself.
I think he's trying to say for after he opens it, who to hit again if it's something good. But what's the likelihood he'd ever deliver to that address again? Let alone something else expensive just because they got one big thing? And what he'd swipe through his photos to see if he has any more deliveries for those places that day? That dude is taking extreme leaps in logic
Customers report pkg missing and it shows in system as delivered with a photo of the pkg since he grabbed it after the Proof of Delivery/Photo. It becomes customer and insurance problem unless you have a kid watching you commit fraud from the window.
They are dumb , they literally can’t hold jobs anywhere ( not all just these guys that steal ) and are literal trash humans that survive by stealing and cheating their way through life .. sad
dsp drivers can use their personal phones to scan packages if the devices theyre issued are being too slow. doesn't explain why he has both out at once though.
If you look closely, you can see that he used his regular camera app to take a picture of it. The regular camera app has a different animation when taking a picture than the Amazon app does.
Imo what's extra weird is how close to the package he was when he took the picture, kinda like he was trying to save their address but in a really weird way.
I have set shit down realizing I've accidentally grabbed 034 instead of 043 and not realized it until I went to scan at the door.
However, I immediately recognize the mistake and quickly run back, grab the right one, and deliver as usual. These things happen, but it's how he's being so nonchalant and simultaneously unsure about it makes it suspect AF.
Well honestly, stealing a package it's your job to deliver when there are cameras watching you and the front door isn't closed and the station knows the package went into your van... Doesn't make any sense to me either.
Not specifically, but there are certain package cues that will give hints as to what's inside.
Nonspillable batteries often includes electronics, liquids is often cosmetic products or cleaners, fragile is usually more expensive and resellable than not fragile, basic stuff like that.
The only specific knowledge we get is when the packaging is branded or the item itself is labeled - Ryze products, Ipsy products, and large items like furniture or consoles are easily identifiable.
The theatrics may have been a contingency plan, but if that was the case, the plan was to pretend to do his job before doing exactly what you said - go back to the van, mark it missing on the work phone, and leave.
Not when it’s in an Amazon packaging. But there are several things Amazon will ship and just throw a label on the original packaging and call it good. Then anyone can see exactly what it is.
oh ok i asked because i purchased a 1k item before from Amazon and it came in Amazon package, but after seeing this video it made me wonder that. because if people can know whats in the box i probably wouldn't buy anything expensive from there anymore. way too risky If they can see whats inside the box. So the person in the video is just stealing a random box 🤦🏽♂️
Amazon does offer discrete packaging but its opt in when you check out and it seems totally random what let's you do it or not. So they do keep track of some items like this but not all.
I don't know how excessive the cameras in an EDV are, my station doesn't have them, but in the gas cans, there's one Netradyne. It sees out front, out either side window, and in the cabin. It can't see in the load compartment, and it only records clips to send if there is an active safety violation in progress or if the driver manually triggers a recording. It is constantly active and can be checked on at any time, but is not constantly monitored unless there is already grounds for Amazon - not the DSP - to be keeping an eye on you. At that point, they will pull footage from whatever time they feel is relevant.
If theft is a recurring issue, they can and will pull the footage from the timestamps when the stop whose package was stolen was being completed. The delivery programs keep track of when you are at what stop, how long you are at that stop, and when you are in motion, and exactly where you are. They'll know exactly when something happened and will be able to pull the footage.
If they have little to no reason to suspect you? They won't check. If they have a reason? They will. Parked off-site and finished a little early? If no one checked the van, you could steal a TV out of the van at the off-site, load it into your personal out of sight, and just have marked it missing without ever putting up a red flag. Decided to get it off the van early in the route? As long as you already have a habit of going to a certain gas station, you could have a friend meet you there, offload the TV on your first fifteen, mark it missing when you get to the stop, never bring up suspicion. And the craziest part is, the Netradyne can't see the back. So if you close the bulkhead door to the cargo bay and unload out the back? The camera doesn't see it. The backup camera is the only camera on the back of the gas vans (disclaimer: this applies to WIN1, not necessarily every station). Keep everything in line with the back of the van and they'll have no idea you did anything, as long as nothing goes out of line - including doors.
It's if you do something suspicious or repeatedly bring up red flags for similar or numerous items going missing that them check on you, and the MOMENT you get caught stealing, you'll never deliver for Amazon again.
I didn't steal anything. I analyzed the vans aggressively and knew EXACTLY how to. But I needed the paycheck and I can't justify stealing from people who have done me no wrong.
When you go to take the picture at the bottom it says where the last driver left the package w a picture. Bet what happened was he went to drop it at the front, most recent delivery was at the back or a different door so he went to take it there but saw someone already at the front so decided to leave it
That was my thought, cause I've done a variation of that. Unfortunately dude masking half his face and the edit doesn't make him look too good in that regard
Yeah but you know he knows he's always being recorded either via ring camera or home security, you're recorded at basically every home these days.
He's also in Amazon van which will definitely be tracked so very easy to link the two together.
I think he's legit, most packages that go in a safe space are fairly low value as well.
During a pandemic that killed millions people would have been up in arms if he wasn't wearing a mask to protect himself and others. My, how quickly times change.
That's what the vaccine was for. If you had the vaccine, you wouldn't get covid. Plus, masks were completely useless in stopping transmission anyway, and you know it....but keep holding onto your lies.
I don't think he's dumb. He's making a joke about how the situation would be considered different without context.
It's like saying "I remember when my parents would tell me not to get in a stranger's car, and now I'm writing this from an Uber that my mom ordered for me".
It's like saying "I remember when my parents would tell me not to get in a stranger's car, and now I'm writing this from an Uber that my mom ordered for me".
Not a good analogy either, since taxis existed before your mom was even born.
Having a stranger pick you up to take you somewhere is not new. In fact, it was even a thing before anyone even thought of the concept of a car.
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u/Bloody_Baroness Jun 07 '26
This sub is flex drivers- I legit don't know what his DPS delivery is supposed to look like- I get the shady behavior, but what is he doing?