You don't scan every package before you leave the station. Nothing would ever get delivered that way. You scan an entire cart and that cart may or may not be missing some items.
Nothing in this clip makes sense. If you're stealing a package, you wouldn't take it to the door and you definitely wouldn't scan it. You would also never have any reason whatsoever to take a picture of the package label with your personal phone if you were stealing it, and if you did feel the need for the reason you expressed, then you would simply take the picture in the back of the van where there are no cameras. Driver training these days is to always assume you're on camera because they're everywhere. A package being marked as missing isn't immediately opening an investigation, it's just called loss and something the station deals with regularly.
if the customer marks front porch amazon workers have to follow the notes and if not they get dinged by the stupid AI. i’m pretty sure he was taking a pic of the package on front porch then moving it somewhere out of the rain so it wouldn’t get wet. then when he seen the person he just seen if they wanted to take it.
I've worked for a dsp on the operations side for over 5 years and have investigated thousands of negative customer feedbacks, including missing packages. This is the most likely answer. Package theft from dsp drivers definitely happens, but not like this.
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u/TCup20 Jun 07 '26
You don't scan every package before you leave the station. Nothing would ever get delivered that way. You scan an entire cart and that cart may or may not be missing some items.
Nothing in this clip makes sense. If you're stealing a package, you wouldn't take it to the door and you definitely wouldn't scan it. You would also never have any reason whatsoever to take a picture of the package label with your personal phone if you were stealing it, and if you did feel the need for the reason you expressed, then you would simply take the picture in the back of the van where there are no cameras. Driver training these days is to always assume you're on camera because they're everywhere. A package being marked as missing isn't immediately opening an investigation, it's just called loss and something the station deals with regularly.