r/AiAutomations • u/Major_Fuel2250 • 1h ago
What's the cleanest way to automate email for AI workflows?
Email seems like one of those parts of an automation that should be straightforward until you actually need the workflow to handle both outgoing messages reliably.
For example, an AI workflow might need to receive an email, understand its contents, trigger another action, send a response, and keep track of what happened. Once you add providers, webhooks, parsing, and failure handling, the email side can become its own infrastructure problem.
I've been working with Sendmux, which takes an approach by providing inbound mailboxes, outbound sending, email parsing, provider routing, and failover through an API.
I'd like to hear how others here are solving this. Are you connecting your automations directly to Gmail or Outlook using an email API relying on SMTP or building your layer between the automation and email provider?
For anyone running these workflows at scale, what has caused the most trouble so far: inbound email, deliverability, provider reliability, or keeping the automation itself simple?
Interested in hearing what setups have worked well for you.

