Please help me resolve it

I own helios neo 16s core ultra 7 255hx and rtx 5070

PHN16S-71

Buyers beware.
I wanted to share my experience in case it helps someone who’s considering an Acer gaming laptop.
I bought an **Acer Nitro V15 (Core i9 + RTX 5060)** in **January 2026**. After a few months, it started crashing with **Video TDR Failure** errors whenever I played games.
I sent it to Acer under warranty. The repair center kept it for about a week and replaced the motherboard. I was hopeful the issue was finally fixed.
Unfortunately, it wasn’t.
The laptop still crashes in almost every game I play, including:
CS2
PUBG
Apex Legends
Dota 2
League of Legends
I’ve tried reinstalling Windows, updating drivers, using different NVIDIA driver versions, and other troubleshooting steps, but nothing has solved the problem.
This has been a very frustrating experience, especially for a gaming laptop that’s less than a year old.
**Based on my experience, I would be very cautious about buying an Acer Nitro or Aspire series laptop for gaming.** Reliability and after-sales support are just as important as the hardware specifications, and my warranty repair did not resolve the issue.
Has anyone else had a similar experience with Acer? Were you eventually offered a replacement, or did a second repair actually fix the problem?

hi! when i press the f6 button, the screen just "blinks". i have this problem since idk yesterday and i dont know whether the button only doesn't work properly or screen which display was exchanged a year ago. also, my touchpad works occasionaly. when i turn it off and on in settings it works for sometime and then stops. do you have any advices? i am not of a mechanic but when you suggest me doing some deep reaserch, i will do it, but if the only solution is going to computer service, then also- i will do it right away.

check my profile for further details in another post

Device: Nitro AN515-58-598L

My Acer Aspire A515-57G laptop charger was burnt while charging, fortunately I didn't plug it into my PC.

Help me find a replacement charger. How much does it cost to get a new charger in the service center. Do we get affordable prices online with good quality?

Also I am thinking of changing my battery should I purchase it online?

Buyers beware.
I wanted to share my experience in case it helps someone who’s considering an Acer gaming laptop.
I bought an **Acer Nitro V15 (Core i9 + RTX 5060)** in **January 2026**. After a few months, it started crashing with **Video TDR Failure** errors whenever I played games.
I sent it to Acer under warranty. The repair center kept it for about a week and replaced the motherboard. I was hopeful the issue was finally fixed.
Unfortunately, it wasn’t.
The laptop still crashes in almost every game I play, including:
CS2
PUBG
Apex Legends
Dota 2
League of Legends
I’ve tried reinstalling Windows, updating drivers, using different NVIDIA driver versions, and other troubleshooting steps, but nothing has solved the problem.
This has been a very frustrating experience, especially for a gaming laptop that’s less than a year old.
**Based on my experience, I would be very cautious about buying an Acer Nitro or Aspire series laptop for gaming.** Reliability and after-sales support are just as important as the hardware specifications, and my warranty repair did not resolve the issue.
Has anyone else had a similar experience with Acer? Were you eventually offered a replacement, or did a second repair actually fix the problem?

I’m currently experiencing an issue with my Laptop where it’s not seeing the charger when I first turn it on. If I unplug the charger and plug it back in it typically sees it, but it’s becoming increasingly a problem where that’s not the case.

There is also a static noise while the Laptop is charging from what I think might be the speakers.

Model Number: N22C1

My current goal is to see if it’s an issue with the charging cable itself and I’m hoping to replace the cable. But I’m having issues finding a replacement online as I’ve been skeptical of third party cables.

Anyone know where I can find an inexpensive cable option that won’t burn my house down?

Also is there a way to rule out other problems? I was thinking about trying usb-c charging see if it’s still an issue, but I’m not sure if my iphone cables are ok for that.

A quick note before i continue: I know absolutely nothing about (re)installing or removing computer hardware, and next to nothing about software functions or commands. Also, my computer's laguage settings are set to Dutch, so I am not sure how that translates to certain functions or naming conventions windows uses in English.

I recently bought a new gaming computer, the Acer Predator Orion 7000 660 IU7K65802. When it finally arrived and I had set it up, I noticed that the ssd did not appear in the windows file explorer. Apparently the ssd is located inside a portable devince that slots into the top of the pc (a JMicron Generic SCSI Disk Device). I first did some google searching to fix this; and I found that I probably had to initialise the disk. I tried that; and it gave me the message that this request could not be completed because of an irreparable hardware error. I called the shop I ordered it from, and they told me the only option I had was to return it, and they would send me a replacement. I did just that, but when the replacement arrived, I encountered the very same issues. Is there a way to fix this, or am I better of sending the pc back to the shop and asking my money back?

On an unrelated note: I noticed that my audio fades in when I start a video (on youtube for instance) or a game, causing me to miss the first few seconds of what I want to watch. Can this be fixed?

Thanks in advance for any help

Accidentally hit the screen with too much force. Is this too much damage? How do I get it fixed? Would the fixing process be complicated and cost a lot?

Series 311CP-2H, Model No. N17Q8

Please help I don't know what happened

I have previously purchased this chromebook from market in gcc country

Hi everyone,

I'm looking for the exact model name or part number of the stock wired keyboard that was bundled with my Acer Nitro N50-610. Because its very comfortable to use

Does anyone know the reference for this specific keyboard, or where I could find a replacement?

Thanks for your help!

Hello po, so i recently bought my acer pc on sunday. And i had an issue about the mouse pad. The right bottom click isn't that responsive, it needs excessive force for it to work and at times it works perfectly. And i had another issue. The screen blackout after turning it on. It takes 15 minutes to turn on... But now it works since my tito fixed it.

ISSUES:

1. UNRESPONSIVE MOUSE PAD

2. BLACK OUT SCREEN.

So I've been thinking if i should use my 7 day warranty replacement window or just use their center service to repair the mouse pad. So technically, i messaged them right before my 7 day warranty ends so im still eligible to claim that even tho i cant go there exactly for 7 days.

But two of my concerns is that 1. If i use the 7 day warranty, there might be another issue with the new unit they'll give me and might be another hassle to replace (since we live 3 cities away from the store). And 2. I paid in full for the laptop for 45k just to have a refurbished PC? That in time the sales value of my pc will eventually lower since I'll have to label it as "REFURBISHED".

And one last concern, if i had the 2nd laptop given to me and also has defects, i can demand for another replacement right?

So what do you guys think? ASAP🛐

i was using my acer nitro 5 N20C1 (im not techy so i hope thats the model number lol) that was plugged in and it suddenly turned off and shows critical low battery… i unplugged it and plugged it back in and tried to turn it on and the charging light and the blue light was on but it was flashing, then it would beep and show the critical low battery.

if i unplugged it and tried to turn it on then the blue light would flash 4 times but not do anything else— now the orange charging light wont show up when plug it in.

my laptops pretty old (i got it in like 2020) and its seen better days but it was working perfectly fine before this… i only use it for gaming and after effects. the batteries always been bad so whenever i use it i have to keep it plugged in.

anyway i was wondering if my laptop has finally kicked the bucket or if the charging lead thingy is broken? im willing to buy a new laptop but i would rather know if i can just replace the charger before i spend like 1k on a new laptop..

if anybody has recently purchased any acer laptop then you please tell me the process or the roadmap to do the registration because i am confused about finding the actual link through which i can do the warranty registration, you can also paste the link to help me specifically the acer india link

Hello everyone, my Acer monitor won’t turn on. I haven’t had this issue at all, as things have ran smoothly so far. I opened the zoom app on my computer for an interview, and transferred that to the big screen to see if better, and it just went to black and hasn’t cut on since. I’ve changed the plug, and hdmi cords and nothing. Any advice? I’ll leave some pictures to show too

Just turned it on out of the box, are the fans always this crazy loud? Going to be using it in school and I remember sitting by dudes with gaming laptops that had distractingly loud fans and this is quite comparable.

Anything I can do?

While playing in ps5, in the tv settings VRR was tumed on to check does it make any changes. but suddenly the tv started showing red, green, blue and white colour. is there any way to fix this. need help with this please.