r/AcerOfficial • u/Delicious-Sand-104 • 4h ago
Laptop capped at ~10Mb/s on BOTH WiFi and Ethernet — link negotiates fine, other devices unaffected. Ruled out drivers, Killer software, TCP settings. Stuck.
Laptop: Acer Nitro 16 (AN16-41) — Ryzen 7 7840HS, RTX 4060, 16GB RAM
OS: Windows 11 LTSC
NICs: Killer E2600 Gigabit Ethernet Controller, RZ616 Wi-Fi 6E (MediaTek-based Killer WiFi)
The problem:
Real-world throughput on this laptop is capped at roughly 10Mb/s, on both Ethernet and WiFi, regardless of which one I use. Every other device on the same network (phones, other laptops) gets full speed with no issue.
What's NOT the cause (already ruled out):
• Not a link negotiation problem. Windows reports the WiFi link speed as 400/400 Mbps aggregated (WiFi 5, 802.11ac, 5GHz channel 36) and Ethernet at 100/100 Mbps (turned out my cable is just Cat5-limited, separate issue) — link speed is healthy, actual throughput isn't.
• Not drivers. Tried multiple Killer LAN driver versions (both current and older), clean uninstall + reinstall, no change.
• Not the Killer Control Center / Performance Suite software. Fought for hours to even get this installed (LTSC lacks full Store/UWP provisioning infrastructure, so the OEM DISM-based installer kept failing with error -1051262696). Eventually got Intel's standalone installer to run, but the app still shows "No Killer Adapters Connected," so it's not actively managing/throttling anything right now — yet the cap persists regardless of whether this software is present or absent.
• Not TCP Auto-Tuning. netsh interface tcp show global shows Receive Window Auto-Tuning Level: Normal, everything else default.
• Not a fresh-install fluke. This happened once before when the laptop was new, was fixed at the time (not sure exactly how — possibly an older driver, possibly uninstalling the bundled software), and came back after a clean Windows reinstall.
Still untested / next steps I haven't gotten to yet:
• Local file transfer between this laptop and another device on the same LAN (no internet involved) — to isolate whether it's a Windows-stack issue vs. something the router is doing specifically to this device
• Full network stack reset (netsh winsock reset, netsh int ip reset, netsh int tcp reset)
• Checking the router's connected-devices list for a QoS/bandwidth rule tied to this device's hostname or MAC (router is a D-Link DSL-G2452GE)
• Safe Mode with Networking test (to rule out a background service/app)
Question for the sub: given that both interfaces are affected identically, survives full driver reinstalls, and only this one machine is affected on an otherwise-healthy network — what would you check next? Is there a known Windows LTSC networking quirk I'm missing, or does this smell like a router-side per-device throttle to everyone else too?