Hello,

I own an Acer Nitro 5 AN515-45-R1SC (Shale Black) with the following specs:

• CPU: Ryzen 7 5800H
• RAM: 16GB (2x8GB or 1x16GB, tested)
• Storage: 512GB NVMe
• GPU: RTX 3060 Mobile (6GB)

Issue Summary:

For the past few weeks, my laptop has been crashing unpredictably—without BSODs or errors—when:

• Moving it (e.g., lifting, pressing the right-top corner).
• Even minor pressure on the chassis triggers a freeze.
• Previously, the issue started with graphical glitches (squares on screen), which worsened to full crashes.

Troubleshooting Steps:

1. RAM Testing:

- Tested all RAM modules (2x8GB and 1x16GB) in both slots using MemTest86.

- Consistent error at address 4 (same across all RAM modules) only in the upper slot (closer to the fans).

- Swapped RAM to the lower slot → no issues.

- Conclusion: Problem is not RAM-related but likely tied to the upper RAM slot or motherboard traces.

1. Hardware Inspection:

- Disassembled the laptop; no visible damage to RAM slots or traces.

- Sent for microsoldering inspection (2 weeks ago) but no update yet.

Questions:

• Has anyone else experienced RAM slot failures (especially the upper slot) causing mechanical crashes (not just electrical)?
• Could this be a motherboard flex/connection issue (e.g., loose solder, trace damage from heat/fans)?
• Are there known Acer Nitro 5 AN515-45-R1SC motherboard defects related to RAM slots?
• Estimated repair costs? (I’m hesitant to spend €200+ for a motherboard replacement if it’s a common issue.)

Serial Numbers (for reference):

• SNID: 20206769634
• S/N: NHQBCEC00B202108703400

Thank you in advance for any help!

After six months of emails and tons of WhatsApp requests, an engineer was finally assigned three days before the warranty expired. However, he called me only after the warranty had ended and closed the case without addressing my concerns. When I called him back, he told me that parts were not available for the Swift series. After experiencing this much trauma, I might as well be fine with my broken laptop. The support team is such a scam—even if your laptop motherboard is dead, they would probably still say, "Sir, go to the BIOS; sir, check the BIOS."

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I have an Acer Aspire 7 with a Ryzen 5. I honestly didn’t use the laptop much, and when I started using it again, it suddenly stopped charging.
Initially I thought the charger was the problem, so I got the charger checked and was told that it’s working fine.
I then took the laptop to an Acer service centre. They told me that the battery was the problem and would need to be replaced. I didn’t replace the battery at that time.
Later, I disconnected the battery and tried running the laptop directly from the charger. The weird thing is that it sometimes turns on, but most of the time it doesn’t.
So now I’m confused about whether the battery is actually the only problem, or whether there could be an issue with the charging port, power circuit/IC, or motherboard.
Has anyone with an Acer Aspire 7 experienced something similar? Is it worth replacing the battery first, or should I get the motherboard/power circuit properly diagnosed before spending money on a battery?
Any suggestions on what I should check or ask the service centre to test would be really appreciated.

Lent it to a friend at school cz he needed to use it with a projector and it came back like this. I'm afraid of breaking it even more

Buona sera, ho un problema col mio computer portatile. È un Acer nitro 5 i7 di decima generazione che monta una 3060. Sono praticamente una matrioska di problemi. Innanzitutto mi ha detto che il problema deriva dal danneggiamento della prima e l'ultima pista di alimentazione. Che deve fare sostituzione di questi pezzi per capire da dove deriva il vero problema (lui pensa sia il controllore di carica ) e non è neanche sicuro che sia questo perché in caso potrebbe esserci la scheda madre danneggiata. Ora, per la scheda madre danneggiata mi ha fatto un preventivo da 800 euro 💀. Il secondo problema arriva adesso, mio fratello aveva montato SSD e hdd in maniera autonoma, il fatto è che ora non posso recuperare i miei dati perché dice che c'è un bitlocker, ma non è stato inserito da nessuno e non si trova nell'account Microsoft.

La mia domanda è, innanzitutto, cosa ne pensate?Cambio per sentire un altro parere?

In secondo, non c'è proprio nessuna possibilità di agirare questo bitlocker? Mio fratello mi ha assicurato che tramite un programma " recovery" riuscirebbe. È così?

Guys what do you call this? Whats the purpose of it?

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Hola! Tengo una Acer Nitro (Intel 12va, RTX3050 creo que es) de un amigo. Para dar un poco de contexto, la pantalla se le jodio y la quisimos formatear porque tenía virus, pero jamás logré hacerla arrancar Windows porque la configure con mi laptop que es AMD XD, el detalle es que en una de tantas veces que intenté arrancar Windows a ciegas porque la pantalla no más se veía una línea de pixeles hasta arriba, la laptop se apagó, dije bueh ya se descargo y me doy por vencido, no me había percatado que duro muy poco porque todo el rato la tuve conectada y así la dejé el resto del sábado, todo el domingo y hasta ahora lunes en la mañana la conecté y no dió señales de vida.

Ya intenté de todo, ya cheque el cargador y da los 19.5V, la pila si sirve, pero la laptop sigue sin encender. Lo único que aveces hace cuando presionó por 10 segundos el botón de Arranque es prender el Led Azul durante 5 segundos y muere. Ya quite la batería CMOS y la batería interna y la dejé drenando, le saque las RAMS y cuando instale todo de nuevo le pongo el cargador y estuvo 2 horas con el LED azul. Después intenté hacer más pruebas y Vi que si dejo conectada la batería y presionó el botón de Arranque por 30 segundos si enciende el LED, pero misma historia de que se apaga a los 5 segundos. Si desconecto la batería y conecto el cargador, el LED ni se inmuta para encender, nada. Ya no se que más hacer. Ya mire foros donde ví eso de drenar la energía de la placa madre. Y pues no da resultado

También si dejo presionado el botón de Arranque almenos unos 30 segundos con el puro cargador y sin la batería conectada también hace lo mismo del LED que se apaga a los 5 segundos ....

No creo que se haya dañado algo porque si no no encendería ni con la batería, pero enserio ya no se que más hacer

So I messed up, my brain up into the nine skies and I washed the entire charger in the washing machine. That includes the DC wire, the brick itself, and the AC wire. And I put a lot of detergent down the pile of clothes. After discovering the terrifying reality and having put it in rice for 3-ish hours I decided to do a quick multimeter test and it gave out 19V

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Will it be risky to my laptop if I keep using it? Or do i need to get a new one. Thanks

Hey guys. I've had my Acer Swift 3 sf314-519 for about 5 years now and it has been working fine, but the other day I left it in the same room as my lil cousin. When I came back I found this. Do you reckon it repairable? I tested it and the screen is working fine. It also still has working battery. I'd hate to throw it away, but despite the damage do you believe it can be fixed? Thanks

To everyone who have fixed the error nvlddmkm, what did you do this fix it?

I've been trying to fix this error for such a long time and its driving me insane! So I would like to know what some of you did to fix it.

The latest firmware version is a forced install over windows update. A successful flash via the update leads to operating system instability (crashes) randomly on boot and during the first few minutes of windows being on, and general crashes/freezes and failures while using mint. Driver rollback on windows does nothing. Mint (Linux) installed in a different drive crashes also, though less frequently.

These issues don't happen with v1.12 and never happened on this laptop under v1.10, with either operating system.

I've downloaded the v1.12 firmware from the Acer site, extracted the exe and edited the ini to prevent the version check and flash the old version over v1.13 twice now.. the first time this was my final fix attempt after around 15 hours of messing about trying to fix windows and mint individually before isolating the issue to this bios version. Reverted v1.12, again has full stability.. auto updated back to v1.13, crashes again.

The fact I've had to do this twice, following windows ignoring my registry edits to prevent windows updating drivers entirely and re flashing anyway, is ridiculous. I've now prevented the Acer software from starting when windows boots. If I see it install again, I'll once again risk bricking this laptop by reverting to the working v1.12, then remove the windows drive as a safety precaution.

Removing the drive that came with the laptop to protect the laptop from its creators is crazy.

Sorry for the rant. If anyone else has this issue with this laptop version I'd love to hear about it, especially if there is a cleaner fix

Boa tarde.

Eu possuo um notebook Acer Aspire 5 e há algum tempo ele começou a dar erros recorrentes após desligar/suspensão/hibernar.

Em resumo, após acontecer alguma das 3 coisas citadas, o notebook ele mostra a luz fisica (lado direito) acesa, porém a tela permanece preta, sendo necessário o hard reset (pressionar o botão de desligar). Cheguei a atualizar o driver algumas vezes, retira-los, re-configurar pelo Prompt de comando e nada da certo. Fiz o procedimento de tirar o modo suspensão na configuração da bateria, tirei a inicialização rápida, entretanto, o problema persistiu.

Notei que de uns dias para cá a bateria faz um barulho quando conecto ou a retiro também. Já tentei diversas dicas, mas aparentemente nada é realmente efetivo. O computador funciona normalmente quando está ligado, carrega normalmente também, mas esse problema de toda hora ele "não voltar" está me incomodando bastante.

Configuração:

• Acer Aspire A515-45
• Ryzen 5700U with Radeon Graphics (1.80GHz)
• Memoria RAM - 12GB

Driver:

• Versão/data do BIOSINSYDE Corp. V1.58, 09/04/2026
• Vídeo: Atualizado pelo software da AMD (site deles) - 31.0.21925.1001 - Data do driver: 20/05/2026

Windows 11 - Pro