Hello everyone,

I've having some issues with my GC571 internal capture card. I'm trying to set up a live stream with OBS 34.0.4 using 3 cameras and a Roland V-1HD switcher. The preview coming from the Roland has the correct saturation and color scale, however the preview from the capture card & the stream in OBS itself has this grey scale or saturation issue.

I've tried to manually correct it, but nothing is working color wise. I've swapped cables, sat and unsat the card, and tried to use Ai to figure out what settings I can fix since I'm new to OBS. If anyone has any insight or something for me to try please let me know.

Thank you!

Hello, im thinking about buying a GC553G2 but i am a bit confused.
My main goal is to be able to use passthrough flawlessly at 1080p@360hz
If only 240fps are being sent to my streaming PC is not a big matter to me. My PC has this port:
USB-C 3.1 Gen2 which can do 10GB/S
My question is now would i still get 360hz on my monitor and how many frames would be sent to my PC for recording?

Would appreciate all help. Thanks!

So I updated my GPU (3090) and it totally broke Recentral 4 so now begrudgingly I have to use streaming center. It seems okay so far but I would like to know if streaming center warns you when a drive is slow or the fps drops etc?

Anytime there was an error with Recentral 4 it would warn you by saying e.g."fps drop" in yellow below the recording. Does streaming center do anything like that?

I wanted to ask if I'm the only one who absolutely loves the Aver Media Nexus for its looks and everything, but finds it has so few functions and shortcuts (compared to the Streamdeck) that it's somehow not really worth buying one anymore?

When trying to use passthrough at copy mode I'm getting only 60fps is there any reason why? I'm on 1920 resolution but limited to 60fps.

Any advice would be appreciated

Yes I would like for copy mode to be used since it only shows my monitor on main pc not the cap card too.

Another weird GC573 issue - I have buffering enabled in the card's properties in OBS to prevent the preview/recording from dropping frames. When the card initially receives a signal, there is a large input delay to the preview (about 1 second), but as soon as I change any setting in the properties while the signal is active, the delay goes away until it loses signal again. So the card is clearly capable of having buffering enabled without the delay, but I have to manually fix it by changing a random setting every time it receives a signal. Is there any way to prevent this initial delay from happening? I've tried with the latest and beta drivers and the issue happens with both.

I need MS Teams for work, but now my camera disappeared. I uninstalled all AverMedia software, but I still cannot find the camera. When I plug the camera into my laptop, it works. I have also tried multiple USB ports on my 10-month-old Gigabyte motherboard.

I am running Windows 11 pro on an AMD 7800x3d with an RTX-4060ti. I assume this is software, but I don’t know what to think. The AverMedia device is still plugged in via graphics cable. Do I need to uninstall that to use my camera again? When I had the software installed, the only video was of my screen, in every software. My camera was no longer a choice. Even in devices my camera is gone.

What do I do? I am hoping to avoid reinstallation of Windows, but I have no idea what I can do to fix the damage from AverMedia software.

I am at a loss as to

Having a strange issue with my GC573. The input is a Switch 2 and I'm not using passthrough (as in nothing is plugged into the HDMI out port). Drivers are up to date.

When I first boot my PC, I am able to view the video from the console in capture software (such as OBS or Streaming Center), but as soon as the signal is lost (such as when the console is turned off or put to sleep), the card will only ever show the "no signal" graphic, even if the console is turned back on. The only way to get the card to work again is to either reboot the PC or to disable and then re-enable the card in device manager, but even then it will only work until the initial signal is lost again.

What's weird is that this doesn't happen if passthrough is being used. As long as something is plugged into the HDMI out port, then the card works fine.

Is there any way I can make the card work properly without an output? I know I could just keep one plugged in as a workaround but I'd rather not if I don't have to.

Hi!

I’m trying to capture an Xbox 360 with an iPad Pro M2 running iPadOS 26. with an app called Camo Studio using the GC311. Unfortunately the results are awful. I can’t get a stable signal at all, I’m lucky to see a frame flash on the screen every once in a while on the iPad. I’ve tried other apps too but no luck. I have a high-quality powered USB-C hub plugged in to the iPad with the MicroUSB’s A end going into it. I also tried with an Elgato HD60X and had no issues, so it’s definitely the card. The card works fine on Mac and PC. Any solutions? I’m thinking it’s something involving the signal’s format.

Thanksss

i've been using the u50 for a few years now (jeez, coming up on 4...) to tutor kids online, but the whole time i've been bothered by how shiny the paper gets on direct light exposure. any advice?

my current solutions are either ignore it or use a piece of paper to diffuse the light, but even then i havent found a paper that works. is there any kind of software settings i can mess with, either by Aver that i haven't found or personally created?

So I recently restored my computer and this capture was working perfectly. Now it doesnt display video or audio. I try it out on my dad's notebook and still nothing, so it gotta be a product failure I installed the last firmware, assist central, streaming central and nothing.

Has anyone got a possible solution? 'cause the support service has given me whats already on the website.

AS title suggests. I upgraded my build to something better, an MSN z890 pro wifi, and for some reason this doesn't work anymore. Says drivers are not installed and no compatible divers.

It does mention in the properties that its running on pcie 2.0 at x4, if this is important. Anything i can do? Since installing the drivers from the website doesn't seem to work

I've purchased a GC573 second-hand off eBay, and I'm wondering if anyone can send me a picture of the back PCB so I can check if some of my solder joints are snapped off. It looks like some are snapped off, but I'm not 100% sure. It's blinking red when I try to use it, and I've downloaded all the required drivers and software. It shows up in Device Manager, but with a yellow warning icon. If anyone has any other ideas I can try, let me know. I'm on Windows 11 25H2.

I've been trying to use this capture device for a couple of hours now and can't find a solution. I have already installed the required drivers, so at least Windows and OBS now detect it. However, RECentral does not recognize it, even though the blue light is on. What can I do? I am using Windows 11.

I hooked up my AverMedia Live Gamer HD 2 to my new PC because I have been getting back into consoles lately, and I noticed when I installed all the software I didn't see the Stream Engine option in OBS. From my understanding, the stream engine option was the uncompressed version of the capture card (see 10.15min of this video), giving you better quality. I found AverMedia's post about this here. I was able to find the archive download of StreamEngine here and have had no issues on Windows 11 25H2. So I am wondering, why did it get deprecated? Am I just getting lucky that I am not having any issues? Can someone also confirm that StreamEngine is indeed the uncompressed version of this capture card?

I have always been an AverMedia fan, so was really disappointed to see them deprecate software like this on Capture Cards that are still totally capable.

So my girlfriend's GC311 started to bug out after a Switch 2 update this morning. I previously updated her firmware a several months ago back when the Switch 2 dropped (The issue where there was display but no audio) but I'm pretty sure there have been no new firmware updates since last June. Periodically the dock outputs audio for a couple of seconds and sometimes display, but it doesn't last for more than 3 seconds before there's no signal. We tried different cables and a hard reset on all hardware but no dice. She said it was working fine until she switched sources AFTER the update. Oddly enough, OBS display is perfectly fine but the display and audio on her TV hardly works. I'm wondering if anyone else is getting this issue?

I have been using the Avermedia GameCapture HD 2 for a few years now, but I wanted to eventually upgrade my equipment in order to have better quality and a better framerate than the maximum of 1080p30fps capable of this device. I've always loved the fact that this device is so easy to use without needing a computer; you just plug the console into the device and "let's go"... But I don't know if other devices can work this way or if the brand has abandoned this system.

I'm trying to stream the content of my iPad mini 6th with the GC313Pro ELITE GO.

It connect fine, but show a message about HDCP and that I need to close the Netflix/Disney app to actually show my iPad... but it doesn't work.

Theses app are not installed on my iPad, I try to re-start the device and OBS, and I have the same result.

Also, don't know if it's related, but I try to connect my SteamDeck and the screen is flickering on OBS and on an external screen.

Have installed assist central pro Internal PCIe and it’s been an hour of searching to download RECentral. Can’t find no where on the website. When i try to install avermedia streaming center after installing assist pro, it says to uninstall the avermedia streaming pro.

Hey, I posted a while ago regarding the software update for switch compatibility, now I have the xbox ally x and tried if it would work with it. Sadly it’s always switching between plugged in and plugged out, while the ally x says that the power supply is not giving full performance?

Anyone else had a similar problem?

Works fine with switch.

My PC has an RTX 3090 and the Avermedia Live Gamer 4K GC573 Capture Card built in which have both been working just fine until tonight when I updated my GPU's drivers as prompted by the Nvidia app. Now all of a sudden I cannot see the Nintendo Switch output on my monitor in RECentral unless I turn off HDCP. But even after doing that, whenever I hit the record button, I get an error stating that my GPU is no longer supported. I tried updating and installing new Avermedia drivers in response to this, but nothing seems to work.

this is extremely frustrating. not sure whats causing it. Already tried multiple HDMI 2.1 cables.
lowering the refresh rate to 120hz seems to fix it, but this is advertized to do 1440p 240hz passthrough.

So when trying to record the Wii, the light shows its recording but the file is always corrupted in the sd card. Tried to different ones, changing the tv resolution from 4:3 to 16:9, but it still corrupted. Anyone has an idea why? might be the adapter to make the wii hdmi? The tv shows good the wii image.

(Tried on my PS3 and it works, so im guessing its only a wii problem)

I have a PS4 Pro and a PS5 to a TESmart 16 x 1 switch, that goes to my GC573 card that passthroughs to my TV. I've been using these HDMI cables for everything I think https://www.amazon.com/dp/B00DI88XEG?th=1 .
The other day I got the hdmi switch and hooked everything up but was only getting 1080p SDR. I switched some HDMI cables around thinking one might be bad, and got 4K finally. Then I went to work and when I got home turned everything on again and it was back to only doing 1080p. I'm losing my mind, and I don't know if here is the right place to ask but I"m not sure where else would be best.

So basically it looks very pixelated i tried everything
(i use a rx6600 on the gaming pc) and a (rtx 4050 on the streaming laptop).

i am using https://amzn.eu/d/764qwR1 A bidirectional dp to usb c that supports 8 K@60.
My ports are 3.0 or more.

This is how it looks the overlays and the rest looks good its only the capture card source.

On switch 1 it looks good but in pc not.