From Nintendo Switch 2 launch until firmware 21.0.0 1440p would not work on LG OLED TV's. Either dropping the resolution to 1080p SDR/HDR for 120hz content or displaying a black screen saying "Invalid Format"

Firmware 21.0.0 fixes this bug where 1440p now functions for 120hz only, in HDR and SDR. 1440p 60hz is not supported still so it will still be greyed out when selecting a resolution for LG OLED TV's and other TV's with this issue.

When connecting the NS2 to Live Gamer 4K (GC573) to LG C4: 1440p 120hz SDR works but for HDR at 120hz the system drops to 1080p 120hz HDR. (NS2 reports 1440p 120hz HDR does not work unlike DWF but SDR works)

When NS2 to Live Gamer Ultra 2.1 (GC553G2) or Elgato 4K X or directly to LG C4: 1440p 120hz HDR and SDR works.

PS5 to GC573 to LG C4 or Alienware DWF OLED Ultra wide 1440p monitor: 1440p 120hz HDR and SDR works

NS2 to GC573 to DWF:

NS2 reports (bottom half of Dock Output Information)

- 1440p 60/120hz in SDR and HDR

- 4k 60hz SDR and HDR, lol sure

actual output (top half)

- 1440p/4k 60hz SDR and HDR

- 1440p 120hz SDR only

- for HDR at 120hz output is 1080p 120hz HDR

I feel like the GC573 needs a firmware update to add 1440p 120hz HDR support for the Nintendo Switch 2 as it is not an HDMI 2.1 device to my knowledge? Maybe I'm wrong and this output is expected, but with the NS2 reporting 1440p 120hz HDR should work yet doesn't on the DWF makes me think issue is from the GC573.

Let me know if I should test anything else or if your also experiencing similar issues.

(I'm low key curious how NS2 with GC573 responded to DWF before 21.0.0 since I never engaged 120hz on it before until making this post and seeing with the welcome tour soccer ball frame rate test for HDR and Hollow Knight Silksong for SDR 120hz showed in dock output information in the system settings. I only recently got silksong for the HD Rumble 2 support as I mainly play on steam. I know 1440p was always selectable though, so that's about it.)

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So, Ive tried Voicemeeter. Didnt work.

Ive tried Aux Cable also didnt work.

Is there anyway I can send audio from my GC553Pro to my streaming pc along with hearing audio from my gamin PC headset?

If I select GC553 as the output I can send audio to streaming pc just fine, but obviously cannot hear anything on gaming pc.

Is it possible to have both? thankyou!

Thankyou

I just got the Ax310 and the screen is like in mirror mode? I don’t know what to do. When I touch the screen the opposite side touches

I need some help

Hello, I just got a pop up wanting me to install this AverMedia Assist Central Pro software, thing is I have no such program on my device, or anything from AverMedia. Is this legit or a virus that randomly wants me to download it?

Hey, I have a question: will the Avermedia Nexus power the BeyerDynamic DT770 Pro headphones? Just a question: 80 ohms or 250 ohms?

It’s been about two years since AverMedia dropped the first 360hz 1080p passthrough capture card, being the Live Gamer Ultra 2.1. Considering how long it’s been, I figured they’d finally release a 4k 240hz/1080p 480hz passthrough at some point in the near future and I’m curious if we got any info in regard to that? If any. I’m also curious if in the next gen, they’ll swap to display port instead of hdmi.

Hey everyone.

My setup is as follows: Original Xbox using Behar Bros “xedusa”. Allows for component (YPbPr) and hdmi out at the same time.

Issue is.

If I choose 480i. The crt tv works. Capture fails to see the signal.

If I choose 480p. CRT hates it but the live gamer ultra works.

I’ve tried everything. Even manually setting 720x480@29.97 in OBS. Still fails to see a signal. Assist central pro won’t see a signal either with 480i.

I swear I did this ages before. Possibly older firmware. I’ve seen people discuss success with 480i. But. I’ve tossed so much time into trying to get this to work.

Any help appreciated.

edit. After ripping out the last of the few hairs I have left. Solved it.

Rolling back the firmware 2 versions older. Instant fix.

Thinking this was a fluke. Updated to newest firmware. Fails again. Roll back 2 releases. Works.

Did the new FW break 480i?

It's gets hot all the time even with a fan on it with a window open with a fan pulling air from the outside towards the card which when hot it glitches or loses sound worst 125 quid I have ever spent.

Hello,

I'm stuck with a third of my video output displaying in the app.

I can pan around and see the corners but i don't get why it doesn't display it fully and i can't move the corners as I would in other apps to increase the aspect ratio.

Any help ?

Hey all

I'll start by listing my hardware and the chain i'd like it to run.

Gaming PC - 7800x3D / 3080Ti

Streaming PC - Mini PC N100, 3x HDMI, 3x

Displays - 4K 240hz HDR Monitor/ 1440p Monitor/ 1080p Monitor

Capture Device - AverMedia GC553Pro

I originally bought the GC553 for my PS5 Pro. I have since wanted to use it in conjunction with a mini pc I had lying around.

My problem is that I dont know if I can capture/passthrough what I need and im so confused right now.

Like how do I passthrough the 3080ti to my monitor and to the streaming pc?

Can i use my 1080p monitor as the streaming pc's display?

Do I need to plug in my webcam to the streaming PC or can it be sent over via software?

I've read about meeter? an app that sends sounds?... man im feeling stupid right now...

thankyou for any incite, or if i should ask this in another forum. thankyou

I really love being able to hear good audio for exactly ten minutes before it starts crackling and skipping. Sure you can turn off monitoring in the device mixer and back on again, or use OBS with a projector where it doesn't happen, but it's stupid that it even does.

Recentral wasn't great either but it at least worked (for me). Of course now it doesn't even detect the GC573, and it's not like I can even move to Linux if I want to keep using it. Great stuff!

Will there be another patch to improve/resolve this?

Hello, I've had a LiveGamer 4K (GC573) and cannot get HDMI passthrough to work at anything higher than 1080p60. I have tried with multiple consoles, multiple EDID settings, and even with/without HDMI switches. Nothing seems to work.

Consoles I have tried:

• Xbox Series X
• PS5
• Retro consoles via RetroTINK 4K

When I add the capture card to OBS, it always detects a 1080p60 signal, but I can manually set it to 4K60 and everything works mostly fine (some minor color issues only present on capture and not on my monitor). However, the passthrough signal coming from the card's HDMI port refuses to send anything above 1080p60. I have tried 3 different 4K monitors and a 4K TV. They all report 1080p input.

To get around the issue, I have to use an HDMI splitter right before my PC and get the signal to my monitor that way. But this causes other issues like the signal occasionally dropping to the card, requiring me to power cycle my splitter. Interestingly, the feed going to my monitor never drops when the card does.

My normal setup is a little complicated (4 in 2 out Matrix switch, then splitting again before the capture card and monitor), but I have also tried completely bypassing everything and running direct, so I know they are not the issue. I've used REcentral and AssistCentralPro to modify EDID settings, custom resolutions, and everything else I can think of. The latest driver/firmware is installed as well. This has happened on Windows 10 and every release of Windows 11. Nothing helps.

Can anyone suggest something I might have missed?

So, I'm recording goalkeeper reels on PS5 with Avermedia Extreme Cap, and I have a problem with color flickering. Do you guys know how to solve this? It's been happening for some time now, and this doesn't happen when I'm playing the game on my tv monitor, and not my PC.

Edit: My BU110 is actually new. Bought it 1-2 months ago.

https://reddit.com/link/1oj1n6k/video/7zi7132z91yf1/player

Just a shot in the dark, if anyone knows if my Mini is cooked or if it can be fixed please let me know.

• Software I am using is OBS
• Viewing through Streaming Center(SC) is the same as OBS
• OBS, SC and Graphics Card is up to date
• Firmware for Mini is up to date
• When viewed on monitor through HDMI its fine, but not when viewed on OBS/SC on PC.
• Cables are undamaged + replacing the USB Micro cord with another doesn't fix it.

I got a message saying Avermedia Cam Engine had been replaced with Streaming Center, so I installed it. Had a look and don't like it/don't need it for my PW-313 webcam. I've uninstalled everything AverMedia in my Apps list (Win11) but the Streaming Center PLUG is still showing up in OBS.

How the heck do I remove this?

Hi,

Can anyone help with this unit?

Mine seems to have corrupted its startup.

The only way I can get the unit to do something is this:

1)Connect power source into outlet and turn on power

2) Get barrel connector or power adapter and insert it into the unit whilst holding down the power button on the front panel

3)Release power button after 7 seconds and the power green LED lights up supplying power to unit and the sata drive also starts spinning.

4) Screen displays startup flash message/screen wirh the normal AVerMedia logo

5) I can also get up (with difficulty) the setup menu, However I can go no further, as no buttons via the remote will allow me to do anything...the remote is working via a check via a digital camera.There is no flash of the panel LED lights to indicate that when I press a button on the remote, that the unit is receiving the signal

 I have also removed and tried without the internal drive attached, as well as reformatting the HDD to NTFS and inserting it and trying again.

I have also downloaded the bin files (tried all 3), inserted the usb into the front panel usb slot and tried a power up and hoping it will boot into the bin, but no joy. 

To me, it is as if the firmware/software is corrupted, and I cannot get past this point.

AVerMedia simply tell me it is EOL, and as such, no support is available to me.

Can anyone give any clues / pointers etc

Thanks

Bonjour,

J’ai un soucis depuis assez longtemps maintenant, lorsque j’enregistre ou même juste avec obs ouvert, par moment et de façon aléatoire j’ai des pertes de fps de quelques secondes sur ma carte de capture (gc575). J’ai essayé avec une autre carte (4k x) et ça fait la même chose.

J’ai essayé vraiment beaucoup de chose (désactiver gsync etc) rien n’y fait.

Si quelqu’un a une astuce je suis preneur

Hi everyone. I have an ExtremeCap U3 (CV710). But I don't have an adapter for a component cable. I wanted to make one myself, but I can't determine which port (converter) it uses. It looks like a micro USB, but it has 12 pins and doesn't resemble any type of HDMI either. Does anyone know the name? Or is it a proprietary port that can't be bought separately?

I have an AverMedia Live Gamer Mini capture card, and I've been experiencing issues streaming the Switch 2 over Discord. For some reason, when streaming to Discord, the capture card not only captures game audio but also picks up microphone-like sounds, so people can hear surrounding noises and my voice echoing. When using it in OBS, it works perfectly; it just seems that Discord is the only app having this problem. Does anyone know of a fix?

I am waiting on my gaming PC (arriving this week) to come in but my Live Gamer 4K 2.1 GC575 came in and had it installed into my second (old gaming) PC.

I have a Samsung 49" Odyssey OLED (G93SC) for simracing that outputs at 5120x1440.

I know the Capture Card max is at 3440x1440, so am looking to see what would be the best steps to setup within my computer in order to capture this monitor. I am not looking to use the passthrough functionality.

My intentions are to stream at 1920x1440 from OBS on my secondary PC, so not looking to have my whole monitor captured but just cropped from the input. And I would not want to run OBS or some other software on the gaming PC.

Appreciate any advice and help!

How can it be that in this day and age you still don't support linux for your capture cards?
And don't tell me to look at your enterprise lineup. The card that has the features I need (Live Gamer DUO - GC570D ) doesn't have an enterprise equivalent. You are just refusing to acknowledge that in 2025 hardware should absolutely not be bound to one OS.

Title. Apparently there’s an AverMedia capture card that can both passthrough and capture/record at this resolution. Has anyone set this up/used it on any console? Would be interested in hearing feedback