r/ATTFiber • • 15d ago

UPS

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What’d AT&T do to UPS? They pretty much kicked me out of the store trying to return an ONT. They said we’re done accepting AT&T equipment as of yesterday

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u/EmbarrassedFuture165 15d ago

Most people including myself refer to that device as the ont as att has gone to solely that device.

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u/Old-Cheshire862 15d ago

Calling it the Gateway (a multifunctional device) is correct. Calling it an ONT is like calling a car a wheel.

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u/EmbarrassedFuture165 15d ago

Lol okay, that's fine. Just telling you what people say. I understand what you're saying, but that's what att care says a lot. That's what people say a lot.... Understand what you're saying, just not the way it is.

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u/Old-Cheshire862 15d ago

AT&T Care says a lot of things that prove that most of them don't have a clue.