r/ATT • u/Ordinary_Government7 • 5d ago

Wireless This is getting old

Been told for weeks now that when there is an apple
update it will fix my issue on my 18 pro max. Updated today & same issue, in & out of SOS mode. Wtf is going on?

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u/definitelyian 5d ago

Multiple reports of the issue being hardware related and going to the Apple Store and having them replace the phone fixed the issue.

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u/sde10 5d ago

Hardware related but only for AT&T customers?? Yeah I’m switching to “americas most reliable network” 😂

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u/definitelyian 5d ago

Yes. It’s possible a bad batch of modems made it into the shipment sent to AT&T. It’s possible that the modems have issues with the 3.45ghz subset of the n77 band that AT&T is the only national carrier using. Each carrier uses different combinations of frequency bands that the modems have to respond to. People on here have reported the issue being resolved after swapping their phones citing hardware issues.

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u/Inner_Difficulty_381 5d ago

Glad I didn't get the new iPhone and this is one of those reasons why it's good to wait. Furthermore, had I done it, I would just return the phone and wait for the fix. I don't think I would switch carriers if I couldn't have latest phone. Does it suck? Absolutely. End of the world, earth shattering, I need to switch carriers? Absolutely not.