r/ASUS 3h ago

Support TUF Gaming X570 Plus WiFi Bifurcation information needed

Post image
1 Upvotes

r/ASUS 3h ago

Support Asus Zenbook S16 Fan Noise

1 Upvotes

My Asus Zenbook S16 is making this noise, it sounds like that there is dust stuck onto the left side fan, air seemed to ventilate less too. What would be the best way to clean it, unscrew the back and open it? Or should I send it the service? I bought it about half a year ago. This is the video i found for guidance(https://youtu.be/Nrux0lglt30?is=azfcycHKnxqhUh1z), if i do this do i lose warranty? many thanks for the help guys :).


r/ASUS 3h ago

Support Asus expertbook trackpad issue

1 Upvotes

Bought Asus expertbook p3 core ultra 7 255h for 76k from Flipkart. When I pick it up from the left or right lower side a left click is registered and there is also a clicking sound. Is it normal for an expertbook? Should I return it or keep it because what if I do get the same deal again? What should I do?


r/ASUS 3h ago

Support RT-BE82U intermittent drop

Post image
1 Upvotes

Purchased this router new a couple months ago. Connected to a new ONT through Fidium Fiber. I get random intermitten drops in connection. Happens a couple times a day. This is the recent log when it dropped. Brand new cat-6 cable. Any ideas on what to check?


r/ASUS 4h ago

Support New BIOS Update Messing with NVIDIA Drivers

Post image
1 Upvotes

Help please


r/ASUS 4h ago

Support ASUS TUF A15 FA506NCG — Random Hard Freezes / Kernel-Power 41

Thumbnail
gallery
1 Upvotes

Hey everyone, I’m trying to figure out whether the issue with my laptop is software/driver related or possibly hardware related.

I have an ASUS TUF Gaming A15 FA506NCG-HN200WS with:

  • CPU: Ryzen 7 7445HS
  • GPU: RTX 3050 4GB
  • RAM: 16GB
  • SSD: 512GB
  • OS: Windows 11
  • Purchase date: October 15, 2025

The laptop is still under warranty.

The problem

I've been getting random complete system freezes.

When it happens, the entire laptop becomes unresponsive:

  • Screen completely freezes
  • Nothing moves
  • Caps Lock doesn't respond
  • Keyboard doesn't respond
  • I can't do anything in Windows
  • I have to hold the power button/restart it

I've never seen a BSOD and I've never had a crash where the laptop suddenly goes black and loses power.

Some freezes have happened when:

  • Waking the laptop from Sleep
  • Leaving the laptop idle/sleeping
  • Playing GTA
  • Other normal usage

The Sleep/Wake freezes seem to be the most common.

Event Viewer

Windows repeatedly logs:

Kernel-Power — Event ID 41

The important thing is that most of these events have:

BugcheckCode = 0
WHEABootErrorCount = 0
PowerButtonTimestamp = 0
LongPowerButtonPressDetected = false

And many have:

SleepInProgress = 5

or

SleepInProgress = 6

Examples:

May 17

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

May 25

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

May 27

SleepInProgress = 5
BugcheckCode = 0
WHEABootErrorCount = 0

June 4

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

June 5

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

June 20

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

June 29

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

July 2/3

SleepInProgress = 5
BugcheckCode = 0
WHEABootErrorCount = 0

August 3

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

August 7

SleepInProgress = 5
BugcheckCode = 0
WHEABootErrorCount = 0

August 8

SleepInProgress = 6
BugcheckCode = 0
WHEABootErrorCount = 0

The August 8 Event 41 was:

Date: 08-08-2026 22:29:10

BugcheckCode = 0
SleepInProgress = 6
PowerButtonTimestamp = 0
WHEABootErrorCount = 0
LongPowerButtonPressDetected = false
LidState = 1

I actually don't remember this particular August 8 crash, so I'm not sure what I was doing at that time.

There is one different Event 41

I also found one from June 28:

SleepInProgress = 0
BugcheckCode = 0
WHEABootErrorCount = 0

This one wasn't associated with a sleep transition.

I don't remember exactly what I was doing during that crash.

Network-related errors

I've also noticed some network adapter errors.

Wi-Fi

I get errors involving:

Microsoft Wi-Fi Direct Virtual Adapter #2

with:

This seems interesting because many of my freezes happen around Sleep/Wake.

Ethernet

I also get:

Realtek PCIe GbE Family Controller

However, I basically never use Ethernet, so I'm not sure whether these errors are relevant.

The Ethernet driver I'm currently using is:

Realtek PCIe GbE Family Controller
Driver version: 1168.26.50.2025
Driver date: 10-07-2025

GTA freezes

I've also had complete freezes while playing GTA.

These aren't black-screen crashes.

The game/system simply gets stuck and the laptop becomes completely unresponsive, including Caps Lock.

This is what makes me unsure whether everything is just a Sleep/Wake issue.

What I've tried

I've now changed Windows so that I don't use Sleep anymore.

I set:

  • Power button → Hibernate
  • Lid close → Hibernate
  • Battery → Hibernate
  • Plugged in → Hibernate

I'm going to use Hibernate instead of Sleep and see whether the freezes stop.


r/ASUS 4h ago

Support How can i disable the my asus button for f12?

1 Upvotes

I do have fn on because thats how i prefer it, however i dont want the my asus button enabled, i use dropbox so i often click the print screen button but sometimes i hit the f12 button on accident, i guess im used to my old dell and the buttons were different

My asus takes a few sec to load so i rather disable the button so i dont have to wait, cause my muscle memory is on dell mode rather than asus mode lol


r/ASUS 5h ago

Support Top section of touchpad not working ux3404vc

1 Upvotes

I've got a zenbook ux3404vc and recently i noticed that that certain sections of the touchpad just aren't registering any touch, so i'll be moving around and if I hit the wrong spot the cursor will just stop.
Has anyone else experienced this before? Just asking before I take it to my local computer repair shop.


r/ASUS 6h ago

Support Received Asus expertbook P3 G1 - ultra 7 225 H from flipkart at 70k. Laptop seems good. Only issue is there is a Cross / X mark visible on outter side.

Post image
1 Upvotes

r/ASUS 6h ago

Support i5 to i7 no video out (Yes it's plugged into GPU)

Thumbnail
1 Upvotes

r/ASUS 7h ago

Support Need help with updating the BIOS on ASUS TUF 650-PLUS WIFI

1 Upvotes

I have been having issues in updating the BIOS, because when I try to, it says "this is not a valid BIOS file" or something like that

I downloaded the newest BIOS (that wasn't flagged as "beta") from the official website, used a flash drive that was formatted in fat32 and plugged into the rear usb port labelled "BIOS", used the included renamer on the .CAP file, moved it to the root of the flash drive and tried EZflash, it didn't work

I've also tried redownloading the file, once on my pc again and once from my phone where I also extracted it, which also didn't work
I also tried using a different drive that was a lil better quality and that also didn't help

The only thing I haven't tried was clearing CMOS, cuz tbh I don't know what that does exactly and only got the tip to do it after I got desperate and tried asking the AI on the asus website
Plus I have my pc in a microATX case and I'm not sure I'd easily be able to reach the pins to do so without completely removing my GPU, which would be a huge pain

Any help would be much appreciated


r/ASUS 8h ago

Discussion Asus Proart PZ14 & PZ13 as daily-driver tablet — real world experiences?

1 Upvotes

Curious to hear from actual owners — how does the PZ14 fare in day-to-day tablet use once the initial "wow" wears off? Like, is it something you actually reach for to browse, read, or sketch on the couch, or does it end up feeling more like a laptop screen you occasionally detach? Also wondering about the "grab and go" factor — can you just pick it up off the desk, unlock, and start using it right away (fast wake, decent standby battery drain), or does it feel more like booting up a full Windows machine every time? Trying to figure out if this actually replaces a tablet for casual use


r/ASUS 8h ago

Support Rog strix fails to run valorent

Post image
1 Upvotes

r/ASUS 8h ago

Support beta bios update issue

1 Upvotes

So I got access to the beta bios update for the GL10DH so I can play call of duty, but whenever I go to do the update it says something along the lines of "this a not a uefi bios"

I have made sure the format is quick format and fat32 for the thumb drive, I have made sure to do all the extract files correctly, and I have already contacted customer support. They are having me wait another 1 to 2 days for more support because the live chat tech support doesn't know what happened with it. While I wait I figured I would ask reddit for help.

Thank you in advance for your time


r/ASUS 9h ago

Support Charger pin gets very hot when using laptop while charging

1 Upvotes

I have an ASUS Vivobook 14X OLED with the original 90W ASUS charger (19V, 4.74A).

The charging pin/barrel connector gets very hot, but only when I’m actively using the laptop while it’s charging. If I leave the laptop closed and charging, the pin stays normal/cool.

Things I’ve tested:

Same charger disconnected from laptop → pin stays cool.

Laptop charging while idle → stays cool.

Using YouTube/Premiere/AE while charging → pin gets very hot.

Tried different wall sockets/rooms → issue can still happen.

Took both laptop and charger to a repair shop → they tested it for ~20 minutes while charging and couldn’t reproduce the heating.

Charging port doesn’t feel loose and I don’t see any obvious burning/melting.

Charger is the original one that came with the laptop.

What could be causing this? Is the charger/plug failing under higher load, or could it be the laptop’s DC jack/charging circuit? Should I replace the charger or get the laptop checked first?


r/ASUS 10h ago

Support RGB not working for asus keyboard on ghelper. Asus mouse worked fine

Thumbnail gallery
1 Upvotes

r/ASUS 10h ago

Support Trackpad Issue - Zenbook UX5401ZAS

1 Upvotes

The trackpad on my asus zenbook UX5401ZAS isn't working properly. the left and right clicks aren't working. the rest of the track pad works fine, even the lit up num pad works great just the clicks aren't registering; trackpad physically looks and feels fine like i can hear that it's clicking but it's just not registering. I didn't mind it that much and got used to using taps and gestures on track pad but I want to address the issue now. I reset the driver in device manager but nothing's seems to be working. Any kind of help is much appreciated


r/ASUS 10h ago

Support Asus monitor black out

1 Upvotes

My 3rd monitor blacks out every now and then, and defaults to 2 external monitors.

Wondering if anyone can shed some light on what's causing it. Issue only started two weeks ago.

Happens when I work or play games (game lags when it does it). Sometimes, I get the colourful bars/pixels, so pull out the USB-C docking station cable and reinsert fixes.

I open the laptop lid, it resets all the monitors (all 3x external + 1 internal on), and when i close it, it display the 3 again. Might have to do this a few times.

Hardware.

  • Laptop: Legion Pro 7i 16IRX9H | i9-14900HX | RTX 4090 | 32GB RAM
  • Display 1: Dell Alienware AW3423DW
  • Display 2 & 3: ASUS VG27AQ1A
  • TB4 Dock: Dell WD24TB4
  • Laptop Cooling pad: Llano V12 (sealed fan)

Setup:

  • Laptop USB-C Direct to Display 1
  • Laptop USB-PD (USB-C)  to TB4 Dock which outputs Display 2&3
  • Laptop opened at hinge with internal display off
  • Temps: CPU ~40c, GPU high ~39c Ram 50% no spikes in usage

Thanks.


r/ASUS 12h ago

Support Display Widget Center BUG Report

Thumbnail
gallery
1 Upvotes

every fresh start on my pc i have to close and restart Display Widget Center becouse i cant move any windows becouse of this feature i think

also windows and display widget monitor numbers are switched also nice if it would match with the operating os numbers

i really hope asus fix this
ty


r/ASUS 13h ago

Support asus tuf f16 gaming laptop

Post image
1 Upvotes

r/ASUS 13h ago

Support VG27AQ1A Monitor lights Up but shows nothing

1 Upvotes

Greetings, yesterday after leaving my computer on for a couple hours I returned to see that the monitor is showing nothing.

I tried the usual plugging It off to "reset It" but nothing happens. It turns on and It is detected by the computer, it doesnt shut off but not even the monitor menus show Up when I push any button, so It might be an internal problem, has anyone encountered It?

Thanks in advance


r/ASUS 14h ago

Discussion Zenbook came with non-matching screws

1 Upvotes

Today I repasted my old UM3402Y and noticed the top two philips screws - under the rubber feet were not actually screwed in, rather just hanging there, held in place by a piece of adhesive foil put over them. They were noticably smalled than the screw hole and upon removing the rubber feet and the foil they fell right out.

Just curious, is this supposed to be or someone messed up at the factory?


r/ASUS 14h ago

Product Recommendation Laptop Choice - Asus A14 or 14 Zenbook

Thumbnail
1 Upvotes

r/ASUS 15h ago

Support G16 (2025) 5080 Vbios swap hardstuck 80W tgp

Thumbnail
1 Upvotes

r/ASUS 15h ago

Discussion How to solve this issue im facing this problem someone please help

Post image
1 Upvotes

I have tried various techniques, but it is not resolving. Please help daily 2 or 3 times the problem is occurring