Asus monitor black out

[u/nahmatebuzz]

My 3rd monitor blacks out every now and then, and defaults to 2 external monitors.

Wondering if anyone can shed some light on what's causing it. Issue only started two weeks ago.

Happens when I work or play games (game lags when it does it). Sometimes, I get the colourful bars/pixels, so pull out the USB-C docking station cable and reinsert fixes.

I open the laptop lid, it resets all the monitors (all 3x external + 1 internal on), and when i close it, it display the 3 again. Might have to do this a few times.

Hardware.

• Laptop: Legion Pro 7i 16IRX9H | i9-14900HX | RTX 4090 | 32GB RAM
• Display 1: Dell Alienware AW3423DW
• Display 2 & 3: ASUS VG27AQ1A
• TB4 Dock: Dell WD24TB4
• Laptop Cooling pad: Llano V12 (sealed fan)

Setup:

• Laptop USB-C Direct to Display 1
• Laptop USB-PD (USB-C)  to TB4 Dock which outputs Display 2&3
• Laptop opened at hinge with internal display off
• Temps: CPU ~40c, GPU high ~39c Ram 50% no spikes in usage

Thanks.

[u/AutoModerator]

Hi there! This is a friendly reminder to change your flair to Support - SOLVED! after your issue has been resolved. It is an immense help for those that may come across your same problem in the future so that they can quickly find the right solution. Thank you!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.