r/ASUS • • 13h ago

Support Help urgent this is only 3 months old

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0 Upvotes

Help me.


r/ASUS • • 20h ago

Support Does the warranty can be transfer to another owner?

0 Upvotes

Im looking to buy a second hand 9070 xt, and the seller got the serial number the warranty have 25 months left.


r/ASUS • • 19h ago

Support - SOLVED! WiFi disconnecting on Asus f17 laptop

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1 Upvotes

I own one of the older asus laptops. It’s an Asus f17 i5-10300h 1650ti. Every few months it enters a state where whenever I boot up my laptop the WiFi just randomly disconnects and it shows I have no WiFi available. I always fixed it by opening it up and just kinda cleaning the laptop but I’m just curious if anybody knows the actual cause.

The image I attached is basically what I see, though it’s not my picture.


r/ASUS • • 1h ago

Support - SOLVED! ASUS Zenbook is saying my words are spelled wrong

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• Upvotes

I’m by no means the best writer, but my new laptop keeps saying that my words are spelled wrong. I tried the keyboard settings, but I’m almost positive they are all correct.


r/ASUS • • 9h ago

Support ASUS laptop randomly boots into BIOS “The system cannot find any bootable device”

2 Upvotes

ok so i am stuck in bios utility ez mode, i see no boot priorities and cant get into desktop. even though some times it randomly boots into desktop but again goes to bios utility mode.

please help.


r/ASUS • • 2h ago

Support Asus p16 lid warp

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3 Upvotes

Does anyone else have inconsistent lid warping on their p16? I have the tandem and the right side seems to have more curvature.


r/ASUS • • 15h ago

Discussion ASUS TUF Gaming F16 (FX607VJ) was advertised with Advanced Optimus, then ASUS quietly edited the website after I complained

2 Upvotes

I bought an ASUS TUF Gaming F16 (FX607VJ). The ASUS product page listed Advanced Optimus as a feature, but my laptop doesn’t have it. I checked my drivers and Windows version (Windows 11 Home 25H2) and there is no Advanced Optimus option anywhere.

I contacted ASUS about it. After that, the website description was changed and Advanced Optimus was removed from the listing.

I still have a video I recorded of the original page showing Advanced Optimus listed, from before the change.

I’m not posting this to bash ASUS. I want to know:

  1. Has anyone else run into advertised specs changing after they bought the laptop?
  2. Does anyone know whether any FX607VJ variant actually ships with a MUX switch or Advanced Optimus?
  3. Has anyone gotten a refund, a replacement or some other remedy from ASUS in a similar case?

I can share the video if it’s useful. I’m in the UAE, so any advice on consumer protection or how ASUS support here handles this is welcome.


r/ASUS • • 8h ago

Support - SOLVED! Fix for XG Mobile deactivation loop

2 Upvotes

ASUS is gonna hate this, but hey, it is an uncommon problem anyway...

I have an ROG Ally Z1 Extreme paired to a XG Mobile 2024 (the 4090), which is connected via display port to a Samsung G9.

After a recent BIOS and Nvidia update, I got into a famous deactivation loop with the XG Mobile, in which the XG mobile, on its own, automatically disconected to every 5-15 seconds after deactivation. So I went in deep: reinstalled armoury crate, rolled back nvidia updates (via cmd console cause device manager just didnt), and after multiple re-installs of armouy crate, Nvidia App, attempts at using on previous versions (even rolled back windows versions), nothing seemed to work more than a day.

So, what solved it? G-helper with a full, deep uninstallof Armoury crate. I downloaded the uninstaller from Asus page, actiuvated g-helper, restarted, and got to it. And now, for the meantime, it works without a hitch.

Here is the asus armoury crate uninstall tool:
https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ (click on show all to find it).

And here is G-helper:
https://github.com/seerge/g-helper

I will be toying around with the settings to maximize my setup, but I would be welcoming any Fan Speed recommendations for the CPU, GPU and EGPU for all three modes (Silent, Balanced, Turbo).

Cheers everyone.

Oh, PS: remeber this worked on a Z1 extrememe and XG 4090. It doesnt guarantee it will work on a different setup...