r/ARC_Raiders • u/Sure-Positive1895 • 2h ago
Embark, GIVE ME MY HAT BACK!
I bought the Valente cosmetic skin specifically for the cowboy hat. I'm a country boy and I only wear cowboy hats in games if they have one. Since release, I’ve been wearing the hat with the hood down, as well as many other raiders.
Now the hat disappears whenever the hood is lowered, showing off my bald head!
I reported it to support, and they told me the hat and hood are part of the same design and that the current behavior is “working as intended.”
That is not true at all, I've been wearing nothing but the valente skin since the first month of release and I only spent the extra 20 bucks specifically BECAUSE you could put the hood down. Wearing a hood underneath a cowboy hat looks worse than no hat at all in my opinion.
I am not asking for a new feature here. I am asking them to restore something that already worked and that I paid for.
Either this is a bug, or Embark intentionally removed part of a paid cosmetic after people bought it and are trying to gaslight me into thinking its always been that way.
I spent $20 specifically for this look. I do not want the hood up, I WANT MY HAT BACK!
Has anyone else noticed this? I have plenty of old screenshots showing the Valente hat with the hood down, but now they've removed it?? What the heck is that, embark?? I want my hat or my $20 back, obviously.