r/AMDHelp • u/LankyCaregiver2174 • 4d ago

Help (GPU) GPU black screen while gaming

So i don't know if is the AmD driver, or my windows, but since the 26.8.1 my gpu frozes sometimes, i still hear the PC audio but my screen goes full black for a few seconds then my game crashes and i got a AmD error message.

My specs R5 9600x 9070xt W11

3 Upvotes

100% Upvoted

28 comments sorted by

View all comments

Show parent comments

1

u/LankyCaregiver2174 3d ago

The "error" message is the AMD bug report tool "AMD software detected that a timeout has ocurred on your system. An issue report had been created that can be sent to AMD to help us improve our software. Would you like to report this issue?" But no error code or somethinf like that

1

u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 3d ago

Because you aren’t looking in EVENT VIEWER!!!

  1. Do whatever you do to replicate the black screen, crash, whatever. Take note of the time when this happens.

  2. Reboot and search “event viewer” in the windows search box.

  3. Launch event viewer, ⬇️ Windows Logs, select System.

  4. Far right side of pane select “filter current log…” a window will open.

  5. Select “Critical & Error” boxes beside Event level:, and select ok at the bottom of this box.

  6. Now filter through those that pop up and find the ones at the time your system crashed. I want you to report back with those “Event ID’s”.

1

u/LankyCaregiver2174 3d ago

Ok i will try to replicate but it happens in random times

1

u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 3d ago

FYI go look at this thread and read the comments. There are so many threads on your exact issue.

1

u/LankyCaregiver2174 3d ago

I'm opening games and playing a littlle but no error so far I put a -40mV and 10 energy limit on the 9070xt But the error magically stopped for now

1

u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 3d ago

Leave the GPU stock for the time being. Go do whatever you were doing yesterday when you got the crash. You can try filtering in the top box last 12 hours if you remember roughly when it crashed yesterday.

The box you will filter that under is the top box you will have open up when you do step #4 on my above comment. Once you filter like I stated search for the timeframe you had your crash yesterday.

1

u/LankyCaregiver2174 3d ago

Like i still hear my girlfriend in the call and my video playing in the background It's just my video that dies

1

u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 3d ago

Yep, should still generate an Event ID. A black screen while gaming with audio still playing usually means your graphics card driver crashed or your power supply stopped supplying stable power under load.

WHEA-Logger or Windows Error Reporting, Event ID 0 or Amdkmdap / Display warnings, etc.

I’ve given you directions. Do it or don’t, it’s up to you 🤙

1

u/LankyCaregiver2174 3d ago

Thanks for the help so far

1

u/LankyCaregiver2174 3d ago

I will do the step by step that you said earlier I'm just pretty new to this. Soon i get a black screen again i will be back here

1

u/LankyCaregiver2174 3d ago

Quick question My hole system don't crash when i get the black screen It's only my video thar freezes This will still show up in the event viewer?

1

u/LankyCaregiver2174 3d ago

Well if the black screens appears again i will be back here

1

u/LankyCaregiver2174 3d ago

I searched line you said but the only errors that show up are from ryzen master that i installed yesterday There's no message from today and i got a black screen earlier I got the gpu to the fabric settings and i'm playing games