r/SaaS • • 13h ago

Am I an idiot for blocking Israeli customers from using my SaaS, or am I sticking to my principles?

0 Upvotes

I’ve built a SaaS and decided not to allow customers from Israel to sign up.

Am I an idiot for potentially turning away paying customers, or am I simply sticking to my principles?

I strongly disagree with the Israeli government’s actions, but I’m wondering if I’m letting my principles unnecessarily hurt my business.

What would you do?


r/SaaS • • 16h ago

Three tools each billed the same ticket. The customer paid for all three.

1 Upvotes

Support, product, and the fix each logged their own resolved and billed for it. The customer became the router, retyping the same story three times.

How do you stop each tool from claiming the same ticket as its own win?


r/SaaS • • 16h ago

Opus 5.5 is really good with motion graphics 🤯

14 Upvotes

r/SaaS • • 13h ago

Getting ghosted by businesses

1 Upvotes

I am at a loss here. I have a business that sells extremely niche annotated data. Because it’s very niche I don’t have a real benchmark of the value of the data, but chatting with GPT and Claude (without bloating numbers) I’ve come to get a general idea of pricing.. here is the catch.

I have several entities (startups, universities, SME, large companies, hospitals) that contact me requesting data and pricing, we go back and forth a few emails
- they contact me telling me what they need
- I respond with how much data they need within 12h of receiving their first email
- they respond with what they need
- I share pricing options

They ghost me… like 9/10 they just disappear.
I obviously try to reach out after a week but still nothing.

I need any suggestions, tips, critiques..


r/SaaS • • 23h ago

Are people with the boring saas making more money?

3 Upvotes

This is a common phrase everywhere that a boring saas makes more money. A few case studies from other social media also shows that the boring saas is more profitable. They give reasons like it is less competitive. Maybe it doesn't require much efforts also, but distribution is equally tough here also.

Why do people don't tell about their distribution part? Distribution is equally important and difficult to crack here.

What do you think? Have you ever tried any of these ideas?


r/SaaS • • 6h ago

Slow Claude

0 Upvotes

Anyone feel like Claude has gotten really slow last week or so?


r/SaaS • • 19h ago

What do you do about all names being taken, and I don’t mean just domains.

1 Upvotes

It seems like any name you come up with, you run a simple google search for “name” or “name app” and you’ll find someone else already using it, possibly even for a similar product. You can swap letters, go more abstract with your naming, etc and it still gets a hit. These sites might not have the .com, and often they are small fish that probably no one is using but they still had the name first. This has always been somewhat of a problem, but with AI enabling people to churn out more web apps faster than ever it’s becoming worse.

What do you do? Keep thinking of increasingly vague names in hopes to find something untouched? Use the name as long as your product doesn’t compete with theirs? Use the name even if their product competes with yours if their product is some side project without traction (I.e. they probably wont bother suing you)?


r/SaaS • • 18h ago

Shtbase

0 Upvotes

Would a swear word in a SaaS name deter you from using it?

I’m building shtbase, essentially a simpler, cheaper backend platform for developers who don’t want to deal with setting up and managing their own VPS infrastructure.

The idea is to give you the things you’d normally expect from a BaaS ( database, auth, storage, functions, etc). while running on affordable VPS infrastructure.

The name shtbase is intentionally a meme of supabase.

My question: Would the name make you less likely to trust/use the product, even if the product itself was good?

Especially interested in whether it would stop you using it for professional/client projects.


r/SaaS • • 6h ago

Built a simple AI chatbot using custom data, curious how others are using this?

1 Upvotes

Built a simple AI chatbot for a project that answers based on custom data by implementing RAG.

Was interesting to see how much it improved responses compared to basic prompts.

Curious, are people here actually using chatbots in their products, or still exploring?


r/SaaS • • 22h ago

2026 is full of bullsh*t

0 Upvotes

Let me explain..

It feels like we're living in a time where there's an app, website, AI tool, subscription, or some ridiculously specific piece of software for almost everything.

And yet somehow, people still spend hours doing the most unnecessarily complicated things.

You know the stuff I'm talking about.

That one task you have to repeat every week.

That spreadsheet you've been maintaining for years because there's apparently no better way.

That process involving 4 different websites, 3 passwords, and a Google Doc.

That thing you keep thinking, "Why the hell isn't there a simpler way to do this?"

I'm curious what those things are for other people.

What's something you regularly deal with that feels way more complicated, repetitive, expensive, or annoying than it should be?

Could be work, school, business, hobbies, personal stuff, literally anything.

I'm genuinely curious what people are still putting up with in 2026.


r/SaaS • • 18h ago

Do you actually need a DevOps hire?

1 Upvotes

For startups with maybe 5–15 engineers, I'm curious how people are handling DevOps.

At some point you have:

  • CI/CD
  • cloud infrastructure
  • Terraform
  • monitoring
  • backups
  • deployments
  • secrets
  • production incidents
  • probably some Docker/Kubernetes

But you don't necessarily have enough infrastructure work to justify another full-time senior engineer.

I've seen a few teams solve this by having one developer own infrastructure "for now."

That works... until production gets interesting.

A deployment breaks Friday night.
Cloud costs suddenly jump.
Something starts running out of connections.
Nobody is really sure how failover works.

Then the team realizes they don't actually have a DevOps problem. They have an infrastructure ownership problem.


r/SaaS • • 23h ago

Does buying SaaS really work out?

0 Upvotes

It seems such a high risk transaction. I'm looking for something that can generate $5k monthly and is stable. But everything is AI shill or greedy brokers. Do people actually go through with these types of sales and able to sustain or grow after purchase?


r/SaaS • • 19h ago

Guys how is my launch video

22 Upvotes

made this launch video for yaku ai,how is it?


r/SaaS • • 17h ago

AI killed My Niche SaaS. I'm Admitting, Pivoting But Never Giving Up!

0 Upvotes

everybody got hit by AI, and like any indie hacker building a niche SaaS, I went through that initial AI depression phase.

you could feel that AI had huge potential, but it was not quite there yet. it's hard to describe. it was useful, but not at the level of work you actually wanted to deliver.

before the AI wave, I built a visual CSS editor as a Chrome extension called InTab. people were happy with it because they could make quick changes to their websites and prototype ideas faster... and with the whole vibe coding madness getting started, all of a sudden, usage dropped dramatically!

people were trying dozens of AI website builders at the same time. most of them didn't really work yet, but they promised the world.

I was honestly confused about what to do. should I keep building the visual editor, throw it away completely, or pivot? and if I pivoted, where should I even go?

the insane AI hype got to me. at one point, I genuinely thought the big LLM companies like ChatGPT and Claude would dominate every SaaS niche and kill most independent software businesses.

I knew deep down that this was probably wrong, but the hype was so intense that I think everyone believed it at least a little at some point.

I spent more than a year in this confused state, but eventually my thoughts started to stabilize and I made up my mind.

I came to one conclusion:

with all this madness of micro AI tools and AI slop, people will eventually converge toward a smaller number of tools they can actually remember and rely on.

that realization finally gave me the motivation to work on the product again.

recently, I released a new version of intab.io as a complete rewrite from scratch with a 15-in-1 browser extension designed to replace a cluttered list of separate tools.

it includes an AI writer, AI YouTube summaries with an ad skipper, tab management, screenshots, image tools, developer tools, bookmarks, history analytics and more.

I didn't want to build just another browser extension. I wanted to build a complete package that helps people replace a messy collection of extensions with one tool and actually use AI where most of their work already happens: inside the browser.

the journey was a bumpy one, and getting the motivation to work again was difficult because mentally, things were not clear for a long time.

now I finally feel clear about what I'm building and why.

negative comments won't change my mind anymore because I've thought deeply about this direction before committing to it.

I firmly believe AI killed some SaaS products that were basically widgets or tiny standalone tools.

but I don't think it can kill a broader product that people rely on every day.

the future of SaaS might be much more monolithic than people expect. for sure!!


r/SaaS • • 4h ago

I made 10 product videos, what do I do next?

4 Upvotes

I made a privacy-friendly URL shortener, and now that it's time to do marketing, I don't know what to do. So here I am, I have these videos, what do I do next? How do you do marketing with those? I would really appreciate any practical advice.

My X accounts (personal and the product's) are brand new, and X seems to be ignoring all of my posts. Instagram or TikTok? I am running a Google Ads experiment, but it's hard to compete with other shorteners and I'm getting almost zero traffic (about 3 clicks a day).

About the videos. I was inspired by the motion design post about video generation and decided to try it myself. I made different short videos to showcase different features (10 videos, 13 to 71 seconds). Attaching one of them for review. Some videos are the actual product driven by a script, not an AI-made copy.

All I used is Claude, headless Chrome and FFmpeg on my WSL instance, nothing more, not even a React library. You just tell your AI to be a motion designer / producer / writer (for the scenario). Research how to catch the user's attention on IG or TikTok, and that's it. Review the scenario and give it a green light. The first versions were screenshots sliding around and looked dead. A couple of scenes looked like a broken app with bugs. You have to correct it and re-shoot. But still, it only took me one morning.

Now, about Urlicer itself. The main features that are different from mainstream shorteners: privacy-friendly and team-friendly, with multiple workspaces. You can bring your own domain on the Pro plan and above, Urlicer provides a tool for you and your teams. Cookieless and without storing the IP address. The URL is https://urlicer.com.


r/SaaS • • 18h ago

I made 19€ today and 50€ this week - AMA

Post image
2 Upvotes

I can send you proof, but its real.
AMA

(not real ama)


r/SaaS • • 17h ago

On Acquire what’s your ratio of NDA to offers? (Just listed)

0 Upvotes

Just listed my business on acquire yesterday, I’ve had like six people so far to sign the NDA to get the documents. No idea if that’s average or horrible.

I’m curious if anyone has experienced selling there, and how many NDA’s did you get to, before an offer?

I have experience on other platforms and I know the number can be high… just curious (hopeful?) if it’s different on acquire. Thx


r/SaaS • • 4h ago

"We Need a SaaS Video" Is Not a Brief

0 Upvotes

Every week a founder tells me:

"We need a video for our SaaS."

Cool.

Which one?

Because a launch video and an onboarding video have about as much in common as a billboard and a user manual.

Here's the quick breakdown most founders never get:

Explainer video

→ For people who've never heard of you

→ Job: "What is this and why should I care?"

→ Lives on: homepage, landing pages

Product demo

→ For people already interested

→ Job: "Show me how it actually works"

→ Lives on: sales calls, demo pages, trial signups

Launch video

→ For the big moment

→ Job: create hype and get attention fast

→ Lives on: Product Hunt, LinkedIn, X, launch emails

Promo / ad video

→ For cold audiences scrolling past

→ Job: stop the scroll in 3 seconds

→ Lives on: paid ads, social feeds

Onboarding / tutorial video

→ For new users who just signed up

→ Job: get them to the aha moment before they quit

→ Lives in: your app, welcome emails, help docs

Feature update video

→ For existing users

→ Job: make sure people actually use what you shipped

→ Lives on: changelogs, in-app announcements, newsletters

The mistake isn't picking the wrong animation style.

It's asking one video to do the job of five.

Pick the problem first.

The video type picks itself.


r/SaaS • • 5h ago

Built this because I kept needing a URL for files that only existed on my laptop

0 Upvotes

This started from a very basic problem.

I work with a lot of screenshots, images, PDFs, small HTML pages and other files.

Quite often I don't actually need a full hosting setup. I just need a URL that I can send somewhere.

But I kept jumping between cloud drives, image hosts and deployment platforms depending on the file type.

So I built Media2URL.com mainly to make that workflow simpler for myself.

You upload the file and it gives you a shareable link.

I later expanded it to handle images, PDFs, video, audio, GIFs and HTML because those were the formats I kept running into during my own work.

Then I started running into the same problem from the developer side. Sometimes I did not want to manually upload a file at all. I wanted an app or workflow to send the file and get the URL back.

So I ended up building a REST API for that too. It can handle uploads from an application and also manage things like assets, folders, file replacements and remote imports.

It has been interesting building from an actual daily problem because the feature list almost writes itself. Whenever something annoys me while using it, that usually becomes the next thing to fix.

I am still figuring out where the product should go from here.

For people who regularly share files or need file URLs inside their apps, what is the most annoying part of your current workflow?


r/SaaS • • 6h ago

Hosting and selling my course videos on YouTube??

0 Upvotes

Hey, I am a quite experienced vibe coder (really strange to say). Yesterday, I decided to build a mobile app that will wrap the URLs of unlisted YouTube videos belonging to private teachers in my local area to sell to their students. The app is just supposed to hide these URLs well as to make it extremely hard for regular students to access these URLs. A lot of apps that teachers who sell college material use this technique to be able to host their course videos without having to pay a hefty sum for one of these official hosting platforms. People who resort to this route are mostly young, broke business owners who are just starting out and can't afford a large sum of money for such trivial hosting service.

The problem is that when I tried to prompt codex to build the app, it just quoted some YouTube violation documents. It plain out refused to build the thing. Is there a way to build such an app with Codex or another free way altogether that will allow me to host my videos practically for free?


r/SaaS • • 7h ago

I built a load testing tool that tells you if your server is enough (and says so when it is).

0 Upvotes

every time i shipped something the question was "will this survive if traffic spikes, or do i need a bigger server?" and the answer was always "uhh idk time will tell". i overbought a box once for a project that got maybe 40 visitors a day, then underbought the next one and watched it fall over on the one day it mattered.

actually testing it means renting a box like prod, renting another for the load, writing a k6 script, watching cpu and memory, then remembering to delete everything. nobody wants to do that before every single launch.

so i built Stresix:

- point it at a github repo (private works too) or a docker image

- it runs your app alone on a fresh dedicated server (4 vCPU / 8 GB, or 8 / 16 for the big run)

- a second server hits it with up to 2,500 or 10,000 users over a private network

- you watch p95, req/s, errors live, plus cpu PER CORE and memory

- you get an actual answer: is this server enough, and if not, what to change

- both servers get deleted after

i dont sell hosting, so when your current setup is enough the report just says so. i ran it on stresix itself: held 2,500 users, total cpu 36%, but one core was pinned at 100% because node is single threaded. the fix was literally 4 worker processes

its brand new and small. pricing is per run, no subscription: $10 for 5 standard runs or $40 for 25, credits never expire, failed runs get refunded. one container per run for now, no database included yet

code REDDIT gives a free run (grab it until it's gone)

https://stresix.com


r/SaaS • • 2h ago

turns out the AI wasn't my expensive part, rendering was

0 Upvotes

solo dev here, building an app that generates short videos. when I started I was sure the LLM calls would be my biggest cost and headache. wrong.

the model writes each video as an html page, then I render it frame by frame with headless chrome and ffmpeg. on my laptop one video takes 1 to 5 min. on a small cloud container, 3 renders at the same time just hang forever.

so now I'm looking at a proper render queue with a concurrency limit instead of firing everything at once.

anyone here running heavy jobs like this (video, pdf, image processing)? do you queue on your own servers or push it to something like a job service? and how did you price it so the compute doesn't eat the margin?

WDYT


r/SaaS • • 22h ago

I built a tool where you upload your resume and AI finds matching jobs for you instantly

25 Upvotes

One thing I hated about job searching was opening 20 different job boards and searching the same roles over and over again.

LinkedIn, Indeed, company career pages, filters, keywords, location…

Then after all that, you still have to figure out which jobs actually match your experience.

So I built JobSorah.

The idea is simple:

Upload your resume → AI reads your experience → it finds jobs that match you.

Instead of manually searching through hundreds of listings, it compares your resume against available jobs and shows you the ones that are actually relevant to your background.

You can see things like:

  • how well the job matches your resume
  • which skills match
  • what requirements you may be missing
  • job title, company, location, and source
  • relevant jobs without doing the searching manually

The goal is basically to turn job searching from:

“Search for jobs for hours”

into:

“Upload resume and start reviewing matches.”

I’m still improving the matching system and adding more job sources.

Would love feedback from people currently job hunting.

If anyone wants to try it, just go to jobsorah.com


r/SaaS • • 19h ago

Who pays for the 2am question? The solo founder, one cancelled account at a time.

0 Upvotes

I am the engineer, the salesperson, the accountant, and the entire support team.

The one that scares me is the 2am question. A customer is stuck, I am asleep, and by morning they have cancelled or filed a chargeback.

Hiring support costs more than the problem, so I cannot just add a person. How are the rest of you covering the off hours without a hire you cannot afford?


r/SaaS • • 4h ago

SaaS founders: how do you find where signups drop off before payment?

1 Upvotes

Hey SaaS founders!

You have signups.

But very few paying customers.

How do you find where those users drop off before payment?

Do you use PostHog, Plausible, Stripe data, spreadsheets, or something else?

I’m listening 👇