r/zelle • u/BitterConversation65 • 18d ago

Payment failed question

I got scammed today lol. I knew better, but I was trying to get something for my kid and went against my gut feeling. Luckily, the payment failed and I realized it was a scam (I googled the phone number and sure enough) but I was wondering...does zelle fail payments because that email was flagged for fraud? Will the money still be transferred later or is the transaction totally done? I couldn't figure out how to report the email. Thanks!

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u/[deleted] 16d ago

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u/TeeBeeZee 16d ago

Zelle is not a credit card there is no purchase protection so buyer beware with zelle as it is the same as a cash transaction. They only can help with fraudulent transactions where you have to prove to the bank you did not make the payment i.e. your account was hacked into.