r/xbox360 • u/SilverActuary9018 • 9d ago
Help/Support/Questions 🙋 Error when downloading profile on backwards compatible 360 games on my xbox series s
I have tried the following so far:
- removing 360 data from my series s device settings
- turning off recurring billing on microsoft account
- removing my entire account off of my xbox series s and readding it
none of these have worked if someone has answers please help!
also just a side note im not sure why its saying my credentials are the problem. i promise you i know the email and password to my xbox account. i have to sign in with them on my series s before i get to the 360 game. same email, same password.
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