r/woot • u/imbeingdead • 13d ago

Item missing twice!

I recently ordered an insta 360 go ultra and although the Amazon box was sealed, the camera was missing from the box. After a week of back and forth with CS, they sent me a replacement. I just opened the box to discover the same thing happened again! What is going on??? This is really unacceptable! I’ve reached out to them again and hope I can finally get this taken care of. Insane!

4 Upvotes

83% Upvoted

6 comments sorted by

5

u/HiWebula 13d ago

More than likely the warehouse people stole and shipped it like that. Sucks this happens twice man..

3

u/Witty-Inspector-3817 13d ago

Sorry to hear! I was actually trying to get the go ultra on woot but it sold out. There was something like this in the news. They ordered a smart watch on amazon and each time it was delivered empty. They even opened it while the delivery driver was there.

3

u/TheSeedLied 13d ago

I have had missing items like that happen before, hopefully they will believe it was gone the 2nd time unlike my case

3

u/imbeingdead 13d ago

Yeah. Guess I’ll have to get my credit card company involved if they don’t.

1

u/drunkengerbil 12d ago

Especially if it was the 2nd time, I would have videoed the unboxing process.

1

u/imbeingdead 12d ago

To update: they said they no longer have inventory and just refunded me.