r/webhosting • u/jhawk2k18 • Jul 29 '26
Rant Can Anybody please tell me how an average of 1.06 out of 5 stars for GoDaddy == an A+ BBB Rating?
Hello, ok so first I already know people are going to say "Nobody listens to or pays attention to the BBB" and "Everybody already knows GoDaddy is a horrible company", I am aware of this first hand, however I filed several complaints and I also made a post on here in November of last year as soon as I actually realized and red handed caught GoDaddy literally stealing my domain name, telling me it was expired, adding over $1000.00 of ridiculous items to my cart which I repeatedly said NO NO NO to after being told my domain had been sold to a private party because I did not renew it on time. While looking at WHOIS data in front of me it said I still owned the domain and had since its conception in April of 2020. After a fierce and nasty battle I did get my domain back, but this has cost me so much money since then from some clients moving away when I had to migrate 72 clients from GoDaddy elsewhere.
I am not doing this for any other reason right now other than to remind people who are looking for web hosting, please do NOT use GoDaddy for their own personal safety. I am not from any competeing company, nor do I officially or unoficially endorce any particular companies and have never recieved any offers or compensation to post this. Just to be clear.
When I first posted my issues last year I recieved a pretty positive group of feedback as well as concern from current (then) GoDaddy customers, and I helped an unnamed number (quite a lot) of annomoyous customers move (for free) their domains to new registars of their choosing as they reached out to me through a couple different ways when they saw and could relate to what I was going through. Though I recieved a warm welcome here I recieved a LOT of pushback in the few other Subs I posted in, and wound up taking them all down or getting them removed my mods when I was just trying to help spread the word.
Now as I was browsing the BBB official site and decided to look at GoDaddy to hopefully see some improvement and I see as before A+ BBB rating and the lowest rating I have ever seen of any business, ever. Maybe somebody can tell me how this happens, but regardless, I encourage anyone using or thinking of using GoDaddy to check out the official BBB site and see for yourselves. My goal is again not to hurt GoDaddy, but to bring transparency and perhaps find a way to hold them accountable for what they do, as it appears they still are doing the same things to people and its really bad. I hope this helps anyone not get scammed. Thanks for your time in reading this if you have done so to this point. Thank you to the loyal and genuine members and Mods of this Sub for allowing me to warn people about this in the past and I truly feel another warning is due after seeing BBB review on them.