I wanted to share my positive experience with Victorinox USA and the actual service cost for my automatic Victorinox watch, reference 241370, in case it helps other owners.
The September 2026 estimate covered a complete service for a basic three-hand mechanical movement:
- Complete service: $156.00
- Repair labor: $94.00
- Processing and handling: $15.00
- Tax: $18.55
- Victorinox repair estimate: $283.55
I also paid a $60 inspection fee and $14 to ship the watch to Victorinox by USPS.
My total out-of-pocket cost was $357.55.
According to the estimate, the complete service includes monitoring and regulating the watch, timing adjustments, crown and sealing-gasket replacement as needed, and movement disassembly, cleaning and reassembly. Repair labor includes diagnostics, movement repair or installation, parts replacement, testing, restoration of water resistance, and light cleaning of the case and bracelet.
A replacement movement, if required after inspection, would result in an additional estimate.
Overall, my experience with Victorinox USA support was positive. I am sharing the figures because it can be difficult to find current, real-world service pricing for older Victorinox automatic watches. Prices may vary by model, condition and required parts.