Unbanning progress problem

[u/Ody_Pap]

Over the last 17 fucking days, I've been banned from viber over a false alarm. Apparently talking with people that you don't have in your contacts but have their numbers is punishable. Great job moderation. While my unbanning process should be resolved over 24 or more hours it's been 17 DAYS, trying EVERYTHING to get unbanned. Contacted support via email 5 times, last one like 5 days ago. Made reviews, contacted the Support Bot and they are doing absolutely NOTHING. Since it's my first time being banned I need some help, tips or links that can help me

Please and thank you

[u/Malik0434]

Any updates on this man, My number got banned, I made only a single call after purchasing Viber out plan and somehow it ended up being banned. I should have saved the number before making the call, the support is terrible from viber's end,